We performed a comparison between BMC TrueSight Server Automation and Chef based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The features I found most valuable in Intune are its user visibility and troubleshooting options."
"I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."
"We have found the solution is capable of scaling."
"Based on my experience, I find Intune very flexible for managing Windows devices. We can use scripting, and we can make use of the self-service portal or the company portal to publish some of the applications for Windows."
"I like the tool's integration with Apple. Anyone who creates an ID in Intune will get an Apple ID."
"The most valuable features in Microsoft Intune for me are application deployment, Defender deployment, and asset management."
"It has helped with compliance. It has helped to ensure that devices comply with the organization's policy. If they are not compliant and secure, they cannot access the resources."
"It is quite policy-enabled, so you can build pretty much any policy to manage remote endpoints."
"Can standardize patching and deployments across affiliates."
"The ability to script and create BL packages to perform various functions. This makes automating our environment relatively easy to do."
"The solution is stable."
"BMC Bladelogic Automation can be used across many OS platforms, providing us flexibility for deployments."
"The most important feature is the schedulings."
"The best feature of the solution is patch automation."
"As this solution provides strong support and has multiple use cases, it is worth the cost."
"Compliance is also huge... By tying it to Atrium Orchestrator, our workflow tool, we'll be able to have a closed loop where we identify a compliance issue, cut CRs, get them approved, and then be able to execute these CRs and more seamlessly fix these issues on the fly."
"It has been very easy to tie it into our build and deploy automation for production release work, etc. All the Chef pieces more or less run themselves."
"Chef is a great tool for an automation person who wants to do configuration management with infrastructure as a code."
"We have had less production issues since using Chef to automate our provisioning."
"Deployment has become quick and orchestration is now easy."
"It streamlined our deployments and system configurations across the board rather than have us use multiple configurations or tools, basically a one stop shop."
"You set it and forget it. You don't have to worry about the reliability or the deviations from any of the other configurations."
"The most valuable feature is automation."
"It is a well thought out product which integrates well with what developers and customers are looking for."
"Sometimes, updating a client policy is very difficult. This needs to be improved."
"The UI also needs improvements because it is complex for end-users. We have had feedback from a few users in our organization who found the UI is not feasible for tracking and analyzing all the processes and monitoring all the devices."
"I think there should be a better tracking of the cell phones used on the Intune."
"China blocks Google and Google Play Store, which makes installation challenging. Microsoft Intune is a company software, which has to be installed to the app portal or Microsoft Software Center."
"Reporting could be improved. It needs to be more expensive and robust."
"I have a lot of Apple products in my environment. It would be nice to have an improved integration of Apple products with Microsoft Intune without Jam."
"There is room for improvement, particularly in terms of compatibility, extending beyond the well-known major brands."
"For an existing customer who has an SCCM, it would need to be upgraded to an MECM first before I can introduce Microsoft Intune."
"The number of APIs available within the tool needs improvement. At the moment, we have a couple of different scanning tools used within the organization, but only one of those is integrated back into Server Automation. There is another tool that they use in another part of the business where it doesn't have an out-of-the-box adaptor for it. We would have to go and create or develop something bespoke to be able to integrate it with that scanning tool. Whereas, with the other scanning tool, there was an API available. To make it easier, I would like to have more APIs available for different scanning tools within that line of business."
"Needs more use cases into compliance management and the remediation process."
"A better CLI Database cleanup tool would help us with our regular maintenance of BladeLogic Server Automation."
"Scaling the environment during setup at larger organizations with 10,000 employees gets complicated."
"TrueSight falls short when we are trying to gather large amounts of data from multiple servers. We need to do these tasks manually because there is no option to populate the data and export it to Excel, which is required. For example, let's say I'm trying to find out how many patches are missing on the servers and which ones have been installed. It's hard to automatically pull each server's data in an Excel format."
"The architecture is big, so the initial setup is not a straightforward task."
"Provisioning needs to be more user-friendly. We were using BladeLogic for provisioning, but due to a lot of issues and complications, we had to stop using provisioning with this tool."
"Without any knowledge of the product, we used the KB articles to start working. As a result, we definitely did not have full knowledge of BMC BladeLogic... They need to provide a minimum of knowledge with training on YouTube or somewhere else."
"There appears to be no effort to fix the command line utility functionality, which is definitely broken, provides a false positive for a result when you perform the operation, and doesn't work."
"The solution could improve in managing role-based access. This would be helpful."
"The agent on the server sometimes acts finicky."
"Support and pricing for Chef could be improved."
"If only Chef were easier to use and code, it would be used much more widely by the community."
"In the future, Chef could develop a docker container or docker images."
"The AWS monitoring, AWS X-Ray, and some other features could be improved."
"Since we are heading to IoT, this product should consider anything related to this."
More BMC TrueSight Server Automation Pricing and Cost Advice →
BMC TrueSight Server Automation is ranked 12th in Configuration Management with 18 reviews while Chef is ranked 16th in Configuration Management with 18 reviews. BMC TrueSight Server Automation is rated 8.2, while Chef is rated 8.0. The top reviewer of BMC TrueSight Server Automation writes "Helps to automate and configure the endpoints of servers ". On the other hand, the top reviewer of Chef writes "Easy configuration management, optimization abilities, and complete infrastructure and application automation". BMC TrueSight Server Automation is most compared with Red Hat Ansible Automation Platform, BigFix, Red Hat Satellite, Microsoft Configuration Manager and HashiCorp Terraform, whereas Chef is most compared with Jenkins, AWS Systems Manager, Microsoft Azure DevOps, Microsoft Configuration Manager and SaltStack. See our BMC TrueSight Server Automation vs. Chef report.
See our list of best Configuration Management vendors.
We monitor all Configuration Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
