We performed a comparison between Catchpoint and OpenText LoadRunner Professional based on real PeerSpot user reviews.
Find out what your peers are saying about Nexthink, Lakeside Software, ControlUp and others in Digital Experience Monitoring (DEM)."The solution offers three different ways of slicing data to look for abnormalities."
"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."
"The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue."
"The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."
"Catchpoint provides a great amount of information."
"Catchpoint's customer service and support are valuable."
"The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond."
"Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn."
"When designing a workload model offers a good range of possibilities for creating goal-oriented scenarios, which helps us understand and meet SLAs."
"The most valuable features of Micro Focus LoadRunner Professional are scripting and executing the tests."
"It provides clients with an understanding of application and system performance."
"Paramterization and correlation are important features."
"It has good protocol coverage."
"Its variety of testing tools for different applications is of great benefit, as well as its integration capabilities with other testing and monitoring solutions."
"The most useful aspect of the solution is that it provides agents in different geographic locations."
"I appreciate its ability to handle various internal calls and its user-friendly interface."
"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."
"A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East."
"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."
"There are essentially a lot of quotas. Nobody wants to sit and manually create monitors for someone who uses synthetic monitoring."
"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement."
"It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow."
"There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing."
"if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer."
"Licensing costs could be reduced."
"The monitoring technology in LoadRunner could be improved. It depends on another tool called SiteScope, but they only took a part of the features of SiteScope. They need to improve on that."
"If the support of the protocols was the same throughout the other protocols and it was there evenly, then I would rate the product higher."
"If they can make LoadRunner more comprehensive, it would really help."
"Compared to some other vendors, there is a lack of community support."
"We still have some issues with integration with things like SiteScope which, obviously, being another HPE product should be very straightforward, but there are always issues around that."
"LoadRunner Professional's parameter data could be improved."
"Improvement wise, the pipeline should be enabled. It should be embedded as part of the tool itself rather than going with third-party tools. Monitoring should be more effective as well."
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Catchpoint is ranked 5th in Digital Experience Monitoring (DEM) with 12 reviews while OpenText LoadRunner Professional is ranked 2nd in Performance Testing Tools with 77 reviews. Catchpoint is rated 8.2, while OpenText LoadRunner Professional is rated 8.4. The top reviewer of Catchpoint writes "The UI is well designed, so it's easy to get the visibility you want". On the other hand, the top reviewer of OpenText LoadRunner Professional writes "A sophisticated tool that supports many languages and works with all kinds of applications". Catchpoint is most compared with Dynatrace, ThousandEyes, Datadog, Splunk Enterprise Security and AppDynamics, whereas OpenText LoadRunner Professional is most compared with Tricentis NeoLoad, OpenText LoadRunner Enterprise, OpenText LoadRunner Cloud, Apache JMeter and IBM Rational Performance Tester.
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