We performed a comparison between Catchpoint and Selenium HQ based on real PeerSpot user reviews.
Find out what your peers are saying about Nexthink, Lakeside Software, ControlUp and others in Digital Experience Monitoring (DEM)."The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."
"The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond."
"The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."
"Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn."
"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."
"The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue."
"Catchpoint's customer service and support are valuable."
"Catchpoint provides a great amount of information."
"I believe Selenium HQ to be the best solution in the market for automating web applications"
"We found the initial setup to be straightforward."
"What I like about Selenium HQ is that we wrote it ourselves. I think it's perfect. It's a framework that you can use to devise your own products, which is nice."
"It's easy for new people to get trained on this solution. If we are hiring new people, the resource pool in the market in test automation is largely around Selenium."
"Since Selenium HQ has multiple plug-ins, we can use it with multiple tools and multiple languages."
"Ability to integrate with every other tool."
"It is programming language agnostic, you can write tests in most currently used languages."
"It is a scalable solution."
"Catchpoint can be improved by focusing solely on network monitoring."
"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."
"It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow."
"if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer."
"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."
"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement."
"The old user version was better, it was more user-friendly."
"There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing."
"Selenium HQ could have better interaction with SAP products."
"Coding skills are required to use Selenium, so it could be made more user-friendly for non-programmers."
"For people that don't know about technology, maybe it's difficult to use."
"It is not a licensed tool. The problem with that is that it won't be able to support Windows desktop applications. There is no support for Windows desktop applications. They can do something about it. Its user interface can also be improved, which is not great compared to the other latest tools. Anybody who has been working on functional testing or manual testing cannot directly work on Selenium HQ without learning programming skills, which is a disadvantage."
"It would be very great if Selenium would provide some framework examples so newcomers could get started more quickly."
"The installation could be simplified, it is a bit difficult to install."
"I would like for the next release to support parallel testing."
"The solution's UI path needs to be modernized."
Catchpoint is ranked 5th in Digital Experience Monitoring (DEM) with 12 reviews while Selenium HQ is ranked 5th in Functional Testing Tools with 103 reviews. Catchpoint is rated 8.2, while Selenium HQ is rated 8.0. The top reviewer of Catchpoint writes "The UI is well designed, so it's easy to get the visibility you want". On the other hand, the top reviewer of Selenium HQ writes "Easy to use with great pricing and lots of documentation". Catchpoint is most compared with Dynatrace, ThousandEyes, Datadog, Splunk Enterprise Security and New Relic, whereas Selenium HQ is most compared with Eggplant Test, Tricentis Tosca, Worksoft Certify, Telerik Test Studio and Automation Anywhere (AA).
We monitor all Digital Experience Monitoring (DEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
