We performed a comparison between Centreon and Cisco Data Center Network Manager based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"We are alerted on service impacts and not when something is down. We have saved a lot of time on non-business-hours intervention."
"E-mail alert notifications are valuable."
"Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs."
"The downtimes feature is helpful. If the ISP is doing some maintenance on its network, we have the option to put downtime on the devices or the services, so we won't get any false alarms."
"We use the remote server functionality on some customer sites, because you can see an independent view and are not dependent on a single connection. If you have branch offices or bigger office outside your headquarters, you can use remote servers because if the connection is broken or disrupted, then remote server will obtain a view of your environment and server availability. This is a good point against using other solutions. Because with other solutions, you don't have this feature. Then, you will be blind if you have this type of a situation."
"I really like the filtering capabilities of it. You can easily tell what's critical next to what's okay, the state of the services. It's very easy to get the whole picture quickly."
"The most valuable feature is the ability to build an abstraction of service visualization. You can add services to an entity called Business Activities and you can see the state of these activities."
"The most important feature is that it permits us to receive alarms if there is an incident within the infrastructure. The feature I love the most is the reporting feature, the MBI (Monitoring Business Intelligence) which permits us to send advanced reports to our customers in PDF format or in Doc format. We also deploy Centreon Map which gives our customers intuitive views of their information system."
"It uses push technology, which pushes the changes to all relevant devices to ensure they are updated accordingly."
"Data Center Network Manager is absolutely stable."
"Automation of the ILS."
"The product has excellent stability."
"VCNM provides a unique capability of managing the admin VDCs of Nexus boxes."
"We use the product to manage access points."
"The feature I find most valuable, is the stability of the solution."
"After installation, you almost forget that it is working."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"It is necessary to improve service monitoring of database services in the free version."
"Centreon technical support is only available during Central European business hours. When it comes to critical business solutions, there should be a 24/7 hotline that customers can rely on."
"Release management and quality of testing need improvement, because with each major upgrade we have many issues coming in. Then, it takes several minor upgrades to get rid of them."
"I would like them to improve their documentation. When I faced some issues, I was looking for more documentation on the Internet. There is official documentation on Centreon's website, which sometimes is useful. Sometimes it is not very useful, as you cannot find the information or enough examples of configuration. The answer for me was to contact the support, who helped me, but I was not able to find all the information by myself on Centreon's website. A Centreon community or blog would be helpful."
"I went through a few things with them to do with Centreon MAP, to do with active polygons, being able to draw an area and make that active. The functionality was in the older version of Centreon MAP and in the new version, which was a complete rewrite, they dropped it."
"Improvements are needed in the area of cloud monitoring, as that's a newer feature."
"Sometimes, when the GUI and some of the search fields are being reset, and I return to the page, then I have to set them again. Therefore, some improvement on the UI and the filtering is needed."
"I would like to see an improvement of the communication with big data systems, because Centreon is a monitoring system. In our point of view, Centreon should be a part of a source for a big data system, not a big data system itself. So, it should be easier to add data from the Centreon system to a big data system. For example, it should be able to teach machine learning."
"It is not very easy to monitor or to browse."
"Sometimes the product gives us problems that require support."
"We need better performance and reliability."
"The reporting is not very intuitive and has room for improvement."
"Automation for the RMA process can be added."
"One of the biggest challenges is that we aren't always able to push the configuration onto the target device. Whenever this happens, we have to do a factory reset, put on the script, and then reconfigure it again. In the next release, I would like to have a troubleshooting feature."
"The solution needs to improve reports."
"In the next release, I would like to see it merged with Prime and I think that it should be more unified."
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Centreon is ranked 11th in Network Monitoring Software with 27 reviews while Cisco Data Center Network Manager is ranked 26th in Network Monitoring Software with 20 reviews. Centreon is rated 8.6, while Cisco Data Center Network Manager is rated 8.0. The top reviewer of Centreon writes "Proactive reporting guides our NOC on what needs to be fixed, saving them time". On the other hand, the top reviewer of Cisco Data Center Network Manager writes "Provides insight into the network's health data and has an excellent support team". Centreon is most compared with Zabbix, PRTG Network Monitor, Nagios Core, Icinga and Datadog, whereas Cisco Data Center Network Manager is most compared with Marvis Virtual Network Assistant, Zabbix and Cisco DNA Center. See our Centreon vs. Cisco Data Center Network Manager report.
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