We performed a comparison between Centreon and Fortinet FortiSIEM based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks."
"I really like the filtering capabilities of it. You can easily tell what's critical next to what's okay, the state of the services. It's very easy to get the whole picture quickly."
"In addition, the flexibility, customizability, and analytics of Centreon's dashboards are all very good. The dashboards help us see the whole network map, and that is quite valuable for us. In addition, the dashboards have helped to improve our visibility and ability to proactively ensure the right data is available at the right time... The flexibility has given us the ability to add in our own monitoring metrics and that has been quite interesting and very useful for us."
"The downtimes feature is helpful. If the ISP is doing some maintenance on its network, we have the option to put downtime on the devices or the services, so we won't get any false alarms."
"We have a single GUI where we can view the status of all our infrastructure."
"It supports active monitoring so we don't have to use traps. From time to time traps are not very useful because we never know if they are actually working or not. The reporting part is also valuable as are the event logs. Using them we can check right away if something has had a hiccup."
"Predetermined templates allow for simple and fast service monitoring configuration."
"You can concentrate and orchestrate several other solutions from other vendors. You can consolidate those solutions all in one place, then maintain and monitor from that single point. This creates ease of use. It is a very powerful solution from this point of view."
"We're able to get real-timec as well as our customer networks that we're monitoring at all times."
"The ability to write my own parsers for the devices that are not supported by Fortinet is the most valuable feature."
"FortiSIEM's best features are the dashboards and customization."
"The Threat Hunting feature provides complete traffic analysis."
"The primary valuable feature is that it has replaced a whole lot of other products with one platform."
"The most valuable feature is the anomaly-reporting alarms."
"Fortinet FortiSIEM needs to provide better API integrations to users."
"One of the most valuable features is that we can combine SOC and NOC operations in the same tool. We can provide NOC and SOC services in the same tool for two separate teams. There are plenty of third-party solutions that integrate with FortiSIEM. All these solutions already have a ready integration, and we have the possibility to create a custom connector for these solutions. Its reports are also very good."
"Improvements are needed in the area of cloud monitoring, as that's a newer feature."
"The Home view could be improved by adding customization functions that allow users to change the size of the widgets for a more uniform layout."
"I think Centreon's security could be improved by leveraging AI. That's where things are heading in the industry."
"Sometimes, when the GUI and some of the search fields are being reset, and I return to the page, then I have to set them again. Therefore, some improvement on the UI and the filtering is needed."
"The most important issue is the capability to interconnect with other systems. It already exists for some of them. For example, the Stream Connector is something we use to populate data in another system. This kind of facility for connecting should exist for all products that it makes sense to have connected to a monitoring solution."
"Centreon needs to improve the granularity of the data as well as the graphical data. It would also be better to if there was improvement to the filtering/grouping system as well as the creation of views."
"Centreon technical support is only available during Central European business hours. When it comes to critical business solutions, there should be a 24/7 hotline that customers can rely on."
"The reporting has room for improvement."
"Its training can be improved. Its price also needs to be improved."
"Their technical support is horrible. By horrible, I mean a train wreck of a disaster that has fallen off a bridge and caught fire."
"There is no proper guide for integration or configuration."
"The product does not have Security Orchestration and Automation Response, I would recommend adding this feature."
"The reporting feature is not very attractive for the upper management and I am not able to perform complex/nested queries."
"The process of installing Fortinet FortiSIEM and the customization of the alerts take too long."
"The support of the product changed recently, and I don't think it's for the better. They should work to improve the support they offer to clients."
"The dashboards need to be improved. It gives you so much detail, but sometimes too much detail, especially to an executive, it's too much."
Centreon is ranked 11th in IT Infrastructure Monitoring with 27 reviews while Fortinet FortiSIEM is ranked 10th in Security Information and Event Management (SIEM) with 65 reviews. Centreon is rated 8.6, while Fortinet FortiSIEM is rated 7.6. The top reviewer of Centreon writes "Proactive reporting guides our NOC on what needs to be fixed, saving them time". On the other hand, the top reviewer of Fortinet FortiSIEM writes "It's cheaper than other solutions with the same features but lacks integration with many third-party vendors". Centreon is most compared with Zabbix, PRTG Network Monitor, Nagios Core, Icinga and Datadog, whereas Fortinet FortiSIEM is most compared with IBM Security QRadar, Splunk Enterprise Security, Wazuh, Microsoft Sentinel and LogRhythm SIEM. See our Centreon vs. Fortinet FortiSIEM report.
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