We compared Check Point Harmony Email and Collaboration and Mimecast Email Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Check Point Harmony Email and Collaboration offers exceptional integration through APIs, advanced protection against data leaks, and the ability to detect complex social engineering attacks. Mimecast Email Security is appreciated for its efficient archiving capabilities and effective protection against targeted threats. Its seamless integration with Microsoft 365 also earned high marks.
Room for Improvement: Check Point Harmony Email and Collaboration could improve integration with Exchange and other SaaS clouds while enhancing its threat clouds and AI engines. Mimecast Email Security should focus on improving its administrative aspect, filtering capabilities, and ease of setup.
Service and Support: Check Point has earned mixed reviews for its customer service. Some customers appreciate the technical support provided, while others are dissatisfied with response times. Mimecast's customer service elicits varied opinions, with some customers expressing satisfaction with its responsiveness and effectiveness, while others perceive it as unsatisfactory.
Ease of Deployment: Check Point Harmony Email is considered relatively easy to implement. Users had mixed experiences with Mimecast Email Security's setup. Some users found it fast and uncomplicated, while others found it moderately complex.
Pricing: Check Point Harmony Email and Collaboration is a cost-effective option. It offers competitive prices and is suitable for small to medium-sized organizations. Mimecast Email Security is generally seen as costly, and some users struggle to justify the expense. It’s perceived as more expensive than competing solutions.
ROI: Check Point Harmony Email and Collaboration delivers superior return on investment compared to other options. It is challenging to measure the return on investment for Mimecast Email Security.
Comparison Results: Check Point Harmony Email and Collaboration is an effective solution for blocking malicious attachments and detecting social engineering attacks. However, there is room for improvement in terms of integration and support, reducing false positives, and enhancing response times. Mimecast is commended for its archiving and targeted threat protection capabilities. On the other hand, Mimecast faces challenges with its administrative aspect, filtering capabilities, and high pricing.
"The email protection is excellent, especially in terms of anti-phishing policies."
"Does a thorough job of examining email and URLs for malicious content."
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"The initial setup was easy."
"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"The program has a nice interface and it is easy to use."
"The setup is very easy. I haven't faced any complexity with the setup of the solution."
"Being able to mass quarantine and remove emails from end users' mailboxes has become extremely important to us as we have grown in size."
"The solution helps to block spam emails."
"It is the collaboration between users inside the company. It is a big advantage with Check Point to be able to work together on the same document."
"Machine Learning and AI for email security have helped all the organization's members to guard their information against insecure exposure."
"The API is its most valuable feature. On the API side, relative to the rest of the market, Check Point is decades ahead of its competitors."
"The product offers good and easy integration capabilities with other products."
"The product is good. To date, we have not faced any challenges."
"The piece that is most valuable from the Mimecast standpoint will be the sandboxing feature."
"We like Mimecast's spam filtering. The email signature feature is also a big plus for our users."
"The solution is pretty straightforward to use and easy to set up."
"Email security is the most valuable feature of the solution."
"The most valuable feature is the DMARC Analyzer."
"We like the content filtering and secure messaging features."
"The product's most valuable features are impersonation protection and phishing countermeasures."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"The custom alerts have to improve a lot."
"The product must provide better malware detection."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"The company should focus on adding threats that the solution is currently unable to detect."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"We need a separate license and we don't know how to get the license that is required."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"Stability has been a pain point. I was going back and forth with my product engineer and project manager for a couple of months. I had the product in a demonstration mode and wasn't satisfied with the results initially. After a few alterations and a few revisions later, it is fine."
"There are a few areas for improvement. One is the occasional sluggishness or latency, which is likely due to the cloud-based nature of the solution. So, the performance can be better."
"We have used technical support, but their response time is very slow. It needs to be improved."
"They could help us be integrating features with solutions from third parties."
"A signature-based filter could improve the solution's AI model for spam email."
"It's not fully integrated with Google Workspace, and the statistics don't update in real-time."
"Harmony Email & Collaboration could be improved by making the whitelist available on the website and application level."
"I need to go to Check Point's admin portal if I want to see the license list and the details of the users of the tool, making it an area of concern where some ease of process should be provided from an improvement perspective."
"I'd like to have better support from the product in the future."
"The solution should include more AI features instead of Mimecast's more general static configuration tooling."
"We have subscribed to an archival service, and yet, when we have to get our data out, we have to pay a fee to get our own data. They charge an extraction fee."
"From an administrative point of view, Mimecast is a little bit cumbersome and difficult. It's not something that the end-user can easily find navigate themselves."
"The platform's cost-effectiveness could be improved."
"I did have a problem with Mimecast. That is why I was looking for an alternative solution because their sender IP address gets poorly rated by Microsoft."
"Lately, Mimecast's outbound mail servers have been regularly blocklisted by spam filters. That didn't happen a few years back, but it seems to be a more frequent problem these days. When a server is blocklisted, it means all of my outgoing mail ends up in the recipient's junk mail. That affects my reputation and business confidence."
"They should improve the cookies management feature."
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Check Point Harmony Email & Collaboration is ranked 7th in Email Security with 49 reviews while Mimecast Email Security is ranked 5th in Secure Email Gateway (SEG) with 25 reviews. Check Point Harmony Email & Collaboration is rated 8.6, while Mimecast Email Security is rated 8.0. The top reviewer of Check Point Harmony Email & Collaboration writes "Has a user-friendly dashboard, a great anti-phishing algorithm, and sandboxing for testing". On the other hand, the top reviewer of Mimecast Email Security writes "It gives clients peace of mind and helps them educate their users about threats". Check Point Harmony Email & Collaboration is most compared with Avanan, Microsoft Defender for Cloud, Cisco Secure Email, Barracuda Email Protection and Fortinet FortiMail Cloud, whereas Mimecast Email Security is most compared with Abnormal Security, Microsoft Exchange Online Protection (EOP), Cisco Secure Email, Darktrace and Fortinet FortiMail. See our Check Point Harmony Email & Collaboration vs. Mimecast Email Security report.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.