We performed a comparison between Check Point Remote Access VPN and LogMeIn Rescue based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Check Point Remote Access VPN enables us to access on-premise applications while working from remote locations."
"This platform has developed a reliable communication infrastructure that employees can use to communicate with remote workers."
"The team has full visibility of the users that connect allowing them to keep control of who is in the network and what data they are allowing to come in and out."
"Check Point Remote Access VPN is a stable solution."
"It keeps us safe when browsing the internet and when sharing confidential information with our colleagues."
"Check Point has been perfect for protecting us from any type of attack or data theft during remote management."
"Setup using the manuals was easy."
"Our number of users working remotely vastly increased during the COVID 19 pandemic. Check Point Remote Access VPN allowed us to quickly make the transition from in-office to remote work."
"The ability to run it as a console when I log in. It thinks I'm there. It allows me to do file transfers. It allows me to see event logs through the utility, as opposed to having to open them on the client machine, so I can help troubleshoot unobtrusively."
"There’s something called the dial-in so for people that use us all the time, we can have an icon on their screen and they can click that icon and we connect to them."
"The most valuable feature is the ability for people to use LogMeIn's app that we install with our software, to bring us online with one click, so we can view their computer screens. It's easy and a lot of folks like it."
"I tried different software out there and LogMeIn Rescue has the best compatibility. Something else might work, but you have conflict with so many networks. LogMeIn has the best ratio of almost 99% connection. Whereas, with some other software, you are lucky if you get 80%."
"If an issue happens, we're able to log in at the time that it happens and address it , so there's minimal downtime."
"The vendor's reliability provides me with peace of mind. Over the 10-plus years, we've literally had no issues with it going down or with it causing any problems or causing issues when our end-users are trying to get access to it."
"It has a feature that, when you take over the machine, you can get into the system administrator level. We’re able to tweak things on the machine as if we’re sitting there."
"Being able to transfer files quickly and easily via the remote file manager."
"We have noted some stability issues."
"Sometimes we have some small problems with Check Point Remote Access VPN. For example, problems with authentication."
"There was complexity in the initial setup."
"When you want to deploy a new Check Point agent, it is really a pain in the butt. For example, Windows 10 now has updates almost every couple of months. It changes the versioning and things under the hood. These are things that I don't understand, because I'm not a Windows person. However, I know that the Check Point client is installed on the Windows machine, and if the Check Point client's not kept up-to-date, then it's functionality breaks. It has to be up-to-date with the Windows versions. Check Point has to update the client more often. Now, the problem is that the Check Point client is not easy to update on remote computers and it's not easy to deploy a new client."
"Check Point Remote Access VPN handles up to a hundred megabytes for clients, but I want it to be able to handle up to one gigabyte."
"The scalability needs improvement."
"We would like to implement HTML5 (clientless access) in the product without installing any additional software."
"We would like to see support for a layer seven VPN over UDP."
"They need to combine computer and mobile end-user support to be a more streamlined experience."
"I would like a single sign on for all of our (five) accounts so that I can immediately use an available seat. Right now, I have to try to log in with each account separately, in an attempt to find an available license that is not currently in use."
"The app itself requires so many different updates and it requires us to rebuild it every time, and that's been a bit of a problem, over the last five years, in keeping it up to date for our clients."
"Secondly, the product needs improvement on mobile interfaces because on mobile devices it doesn't perform very well. On computers, it is good, with desktops, laptops, it is good. Sometimes iPad is good, but going with other devices, like Android or Windows on smart phones, it's always a problem."
"The one big problem that I have with LogMeIn Rescue is, I use a Mac. All my technicians use PCs. I use a Mac, and the Mac agent crashes at least once a day. I have to stop it and start it again. To date, I don’t have a problem with people using PC. I think the Mac app that they have needs to be improved."
"I wish this product was tied to a Help Desk package so I could manage tickets and have an infrastructure, with this being the primary tool to troubleshoot."
"Nothing's perfect but I think it's really a great tool just the way it is. The suggestion that I made to them at their user advisory board is that they combine the two products, Rescue and Central, into one because you really should have both. A bunch of the other people in that meeting very much liked that."
"The pricing, is a little on the high end but it's proven itself to be worth it for sure."
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Check Point Remote Access VPN is ranked 5th in Remote Access with 62 reviews while LogMeIn Rescue is ranked 13th in Remote Access with 20 reviews. Check Point Remote Access VPN is rated 8.8, while LogMeIn Rescue is rated 9.0. The top reviewer of Check Point Remote Access VPN writes "Is easy to use and has a nice interface, but the scalability needs to improve". On the other hand, the top reviewer of LogMeIn Rescue writes "Easy setup and effective support ". Check Point Remote Access VPN is most compared with OpenVPN Access Server, Cisco AnyConnect Secure Mobility Client, Fortinet FortiClient, Check Point Harmony Mobile and Zscaler Zero Trust Exchange, whereas LogMeIn Rescue is most compared with GoToAssist, Microsoft Remote Desktop Services, TeamViewer, VNC Connect and LogMeIn Central. See our Check Point Remote Access VPN vs. LogMeIn Rescue report.
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