We performed a comparison between Cisco Meraki Wireless and Ruckus Wireless based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Ruckus Wireless has an edge over Cisco Meraki Wireless in this comparison. It is easy to deploy and high performing. In addition, Ruckus Wireless has an impressive ROI and is less expensive than Cisco Meraki Wireless.
"The solution is pretty generic and easy to use."
"The artificial intelligence feature is very good."
"Juniper Mist offers valuable features like comprehensive network insight, granular policy control, fast device setup, strong security, and efficient SSL traffic management."
"The most useful feature of Juniper Wireless AP is the reporting Marvis."
"The most valuable feature of Juniper Wireless Access Points (AP Series) is the ability to troubleshoot ports on the network. Additionally, when there is an update on the APs they are able to reboot quickly reducing downtime. Other solutions have a longer downtime when updates are done."
"The AI capabilities of Mist Wireless are superior to other OEMs."
"The most valuable feature of the solution is Marvis, the AI-driven network management system."
"Overall, we've been very pleased with the performance."
"It is more robust for me to deploy networks. And because of the field we are in where offices open up and others close, it helps my turnaround time to deploy these networks for the customers."
"The solution is trustworthy. I find it easy and secure."
"The most valuable aspect of this solution is the single pane of glass management and reliability."
"It is easy to manage and configure. The dashboard of Meraki is easy to use."
"It is cloud-based. It has a GUI rather than a command line, and it just works."
"The emailing of statuses is the most valuable feature."
"The flexibility, since it's a cloud service, is the most valuable feature of this solution."
"Cloud managed wireless LAN product that's stable and scalable. It's an easy to deploy and easy to troubleshoot solution."
"The biggest advantages of Ruckus Wireless are pricing and support."
"Its high capacity is the most valuable. It is also very stable. It is way more stable than other platforms."
"The solution is used for public Wi-Fi. The Wi-Fi solution provides internet connectivity in the public platform."
"We used to struggle a lot doing the connectivity between the branch offices in port. Ruckus offers the flexibility to pull the connectivity and we can actually manage our workflow and application to this connectivity. It is a wonderful way of doing things fast."
"The list of options you have is great: throttling guest networks, the controller dashboards for administration, on-the-fly configuring, settings, hours of use."
"The most valuable features are the coverage and durability."
"Ruckus Wireless is an easy to manage solution."
"It ensured our Internet service was always up, allowing us to serve our customers 24/7."
"There is room for improvement in terms of support and installation."
"Improving third-party integration is key for Juniper Mist's next release."
"Juniper Wireless Access Points (AP Series) could improve if the MIST platform had a built-in master key. This would be an advantage."
"The product should include adaptive Wi-Fi to show a more accurate location."
"Enrolling into the tool is a tedious process."
"They should include SD-WAN features to it."
"The pricing should be made cheaper."
"I need a bit more time with it before criticizing the features."
"The licensing model is a terrible idea."
"I would like to see them improve their support where an assigned engineer can take the case all the way to closure. Usually, you get a different engineer calling regarding the same ticket."
"Cisco Meraki Wireless LAN could improve by having more granularity in terms of the data displayed. However, I understand that with Cisco Meraki Wireless LAN, you need to have a compromise point to what are the functions that you're going to provide to the users versus ease of use. More granularity in terms of the data and the things that you can do to the devices would be helpful. For example, when we wanted to make a change, restriction, or segregation within Palo Alto, we can go to the level of detail that we want. The amount of detail provided is amazing, it is very granular. However, it comes with much more difficulty, it requires a technical understanding of the environment compared to Cisco Meraki Wireless LAN."
"The pricing structure could be improved."
"The logging sometimes doesn't give us the granularity needed. Some of the rules are a bit more complicated. The switch ports on the routers are not individually addressable, in the sense that with a switch you can tell what MAC address is on what port but with the security appliances, you can't, which would be beneficial for troubleshooting."
"The technical support for Meraki needs improvements made to the waiting times."
"Cisco offers pretty expensive devices."
"Licensing is, in my opinion, the least appealing component. It can be difficult to keep licenses up to date in order for the system to function properly."
"What would be interesting to see is if they had more of an ability for their customers to capture revenue. They should offer some sort of gateway functionality that you could tie through radius authentication, so you can bill the customers. That way, when you go in, you could just have a device and set up a hotspot, and it's a totally billable tool at that point."
"They should work to make their licensing more affordable."
"The biggest adjustment improvement will come from a price adjustment because the price is quite high; it feels like premium pricing. I suggest shaving off 10 percent to 20 percent. That would help grow users and increase the number of clients."
"The Ruckus platform in general could be improved — it could be more user-friendly."
"From the user point of view, sometimes we face a little bit of a challenge in terms of the channels selection for Ruckus. When we have installed all of the APs outdoors, those channels are actually empty in different numbers, so sometimes we found this challenging for getting paired between these point to point communications. If there is any way we can get some proprietary channels or some IT this interruption will not be there. That would be really fantastic for more reliable connectivity."
"The pricing needs to be more clear and licensing could be less expensive."
"We use this solution in a certain way, and it works very well. So, I don't expect it to do a lot more, but to do what it's doing probably better or faster. But it's not a problem with the features; it's more the operations."
"It would be helpful to have a wizard when you are setting up a new access point or a wireless guest network."
More Juniper Mist Wireless Access Points Pricing and Cost Advice →
Cisco Meraki Wireless LAN is ranked 4th in Wireless LAN with 115 reviews while Ruckus Wireless is ranked 3rd in Wireless LAN with 97 reviews. Cisco Meraki Wireless LAN is rated 8.2, while Ruckus Wireless is rated 8.6. The top reviewer of Cisco Meraki Wireless LAN writes "Offers good mobility, stability and scalability ". On the other hand, the top reviewer of Ruckus Wireless writes "Great wireless, good reliability, and excellent connectivity". Cisco Meraki Wireless LAN is most compared with Aruba Wireless, Ubiquiti Wireless, Mist AI and Cloud, Cisco Wireless and Huawei Wireless, whereas Ruckus Wireless is most compared with Aruba Wireless, Cisco Wireless, Ubiquiti WLAN, Omada Access Points and ExtremeWireless. See our Cisco Meraki Wireless LAN vs. Ruckus Wireless report.
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