We performed a comparison between ExtremeWireless and Ruckus Wireless based on real PeerSpot user reviews.
Find out in this report how the two Wireless LAN solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is stable."
"In terms of reporting, in terms of all the user reports, it's very rich."
"The most valuable feature of Juniper Wireless Access Points (AP Series) is the ability to troubleshoot ports on the network. Additionally, when there is an update on the APs they are able to reboot quickly reducing downtime. Other solutions have a longer downtime when updates are done."
"The solution is very secure."
"Overall, we've been very pleased with the performance."
"The artificial intelligence feature is very good."
"The most valuable feature of Juniper Mist is the Virtual Network Assistant, powered by artificial intelligence."
"The simplicity is great."
"The initial setup process is simple."
"The most useful feature is how the product integrates with the Microsoft directory in the cloud."
"The technical support from Extreme Networks is perfect."
"It provides seamless connectivity if you move around."
"In terms of the most valuable features, I like the integration with the fabric. The network fabric completely integrates with wireless as well."
"The wireless security solution is the most valuable feature of ExtremeWireless."
"ExtremeWireless offers profiles, policies, and tags."
"The stability of the solution has been fine."
"The solution is very user-friendly."
"It's good for low-level usage."
"The solution is used for public Wi-Fi. The Wi-Fi solution provides internet connectivity in the public platform."
"The list of options you have is great: throttling guest networks, the controller dashboards for administration, on-the-fly configuring, settings, hours of use."
"The most valuable features are the coverage and durability."
"At times of heavy network congestion, we can restrict the bandwidth available to clients either by SSID or at the client level, which helps cut down on our bandwidth costs."
"Ruckus has allowed us to deploy better Wi-Fi coverage in the past few years."
"In general, all implementations are standard and pretty straightforward."
"Improvement is needed in the user-friendliness of Juniper Mist, particularly in enhancing the interaction with AI features."
"The pricing should be made cheaper."
"I need a bit more time with it before criticizing the features."
"Juniper Wireless AP can improve by continually improving its reporting and integration with other systems."
"The product should include adaptive Wi-Fi to show a more accurate location."
"Juniper Mist Wireless Access Points’ support services need improvement."
"Juniper Wireless Access Points (AP Series) could improve if the MIST platform had a built-in master key. This would be an advantage."
"The price could be better."
"The troubleshooting feature for the cloud version is challenging."
"The ExtremeWireless WiNG Access Point on-premise is not as good as the cloud and many of my customers are switching. It is easier for my clients to manage everything from the cloud. I currently use a model of the controller that does not support any cloud functionality."
"The main area for improvement is the company's local visibility."
"The solution must include integrated IoT solutions on their wireless APs."
"The onsite controllers are not as good as the cloud controller. I would also like ExtremeWireless to add web filtering on the access point. This feature is available from other vendors but not ExtremeWireless."
"The solution needs to improve its portfolio."
"They could provide different product models. Additionally, there could be a feature to manage devices."
"ExtremeWireless support isn't very good."
"Their support has been lacking a little bit and needs to be improved. I have had a ticket open for a month, and it is really hard to get a resolution out of them. They haven't really come out with anything that is much of an improvement in a long time. It has mostly just been fixes and things like that. We used to have a ZoneDirector or a physical controller for the wireless network, and that was kind of end of life. It was very old, and at the time, we were expanding the wireless network, and we didn't want to rely on one piece of hardware that was pretty old. So, we went to SmartZone Cluster, which has two VMs in a cluster. Unfortunately, we lost the feature ability for guest networks and other things that we were using before, and Ruckus just kind of told us that they weren't supporting that feature in the newer product, which is not really great. I was told initially that SmartZone was an upgrade to ZoneDirector. It is the logical thing to think that it is going to have all the same features, but it didn't. The issue that we have right now is onboarding BYOD devices. It is not really great for us, and we're looking for a new product to make that easier. We did have Cloudpath, which was a product that Ruckus purchased from another company that was an onboarding solution, but it just didn't really work very well for us. So, we discontinued using it, and it actually created more confusion for people. They should make BYOD or guest network portals a lot easier and better. In some areas, we have been having issues because there are just so many WAPs that are so close that we had to manually turn down the radio of power because the automatic feature of the AP wasn't really doing it right. It should also have a little bit better RF analysis capability to be able to see on the controller side. The front end for our staff, students, and guests has also not been quite as good as we had hoped."
"There is some strain with Ruckus because of various buyouts involving the company used for data centers and the cluster."
"They lack in some hardware stratification."
"If the system could directly download and update, that would be much easier. It could be more automated."
"It would be nice if there was a way to compare access points and hardware so you can always get the same level of performance."
"An area for improvement in Ruckus Wireless is automating its guest WiFi access function. Currently, the product requires token generation, so it would be better if there's a portal for the guest to log in and get the password rather than the IT team needing to give passwords to guests."
"I suggest more controlling features on the controller. The menu of the performance must be improved, as well."
"In the last year, there's been a significant price jump, but I think Ruckus Wireless is still a good value for the money."
More Juniper Mist Wireless Access Points Pricing and Cost Advice →
ExtremeWireless is ranked 16th in Wireless LAN with 21 reviews while Ruckus Wireless is ranked 3rd in Wireless LAN with 97 reviews. ExtremeWireless is rated 8.0, while Ruckus Wireless is rated 8.6. The top reviewer of ExtremeWireless writes "An easy to deploy solution that can scale and expand". On the other hand, the top reviewer of Ruckus Wireless writes "Great wireless, good reliability, and excellent connectivity". ExtremeWireless is most compared with Aruba Wireless, Cisco Meraki Wireless LAN, ExtremeCloud IQ, Juniper EX Series Ethernet Switches and Cisco Wireless, whereas Ruckus Wireless is most compared with Aruba Wireless, Cisco Wireless, Cisco Meraki Wireless LAN, Ubiquiti WLAN and Fortinet FortiAP. See our ExtremeWireless vs. Ruckus Wireless report.
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