We performed a comparison between Cisco Prime and ExtremeCloud IQ based on real PeerSpot user reviews.
Find out in this report how the two Network Management Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Cisco Prime is user-friendly, so we are comfortable using it."
"We use Cisco Prime for network mapping and surveys."
"The VLAN mapping function has been most impactful in simplifying our network management tasks."
"Enables oversight in order to tweak and tune."
"Cisco Prime can help customers fix their Wi-Fi issues with scientific and digital data."
"The solution's configuration management tool is amazing because it centralizes and pushes configurations which saves a lot of volume and effort."
"As a large organization, it is difficult to individually monitor every device. Instead, we use Cisco Prime to keep an eye on the network and services. We do not use it as a node tool, as we have other tools for network operation centers. When services go down, it can cause issues, we rely on Cisco Prime to monitor and notify us of any service disruptions. We mainly use Cisco Prime Infrastructure for configuration-level tasks."
"The most valuable feature of Cisco Prime is the heat map."
"It allows me to see APs and clients that are having issues, allowing for faster support response and less downtime."
"The HiveManager integration with the VPN Gateway is awesome."
"The feature that I like to most is unified management in a multitenant environment, where we can manage all our customers with thousands of devices (routers, switches, VPNs, and APs)."
"The cloud management gives us the tools and reports that we need to monitor and troubleshoot the network."
"The few times we have needed help, Aerohive has been there for us and I am confident that If I need them they will be there again."
"The support organization behind this product is extremely professional."
"It excels in Wi-Fi and switch management, as well as other internal management aspects, offering speed and efficiency that surpass what other competitors provide."
"HiveManager is extremely easy to use for anyone with little network experience."
"This solution could be improved if it could monitor configuration changes."
"I rate Cisco Prime seven out of 10 for affordability. All Cisco solutions are expensive."
"The product needs to improve its interface and reporting."
"The product needs to improve its stability."
"The product's performance monitoring feature could be more intuitive."
"The onboarding process could be improved and developed to enhance compatibility for non-Cisco devices."
"There is room for improvement in the Access layer."
"The solution is not easy to configure."
"ExtremeCloud IQ’s user interface needs to be improved, and its current bugs need to be fixed."
"The solution's performance needs to be enhanced because of a very high delay."
"The solution will show us that there are some issues, but when we try to find those issues, we can't see them."
"The licensing model could be improved."
"The dashboard and stability need to be improved."
"Their firewall configuration gets funky and it can be difficult to understand."
"Need port aggregation on the 2384 switches to take full advantage of ac on the APs. I understand that is on their product road map."
"We have had some mediocre to poor experiences with tech support: Conflicting information, condescending attitudes, and reluctance to work to resolve an issue."
Cisco Prime is ranked 2nd in Network Management Applications with 35 reviews while ExtremeCloud IQ is ranked 5th in Network Management Applications with 73 reviews. Cisco Prime is rated 7.8, while ExtremeCloud IQ is rated 8.6. The top reviewer of Cisco Prime writes "Robust, cost-effective, and provides good visibility, but the scalability could improve". On the other hand, the top reviewer of ExtremeCloud IQ writes "Robust stability for maximizing network efficiency and security". Cisco Prime is most compared with Cisco DNA Center, SolarWinds Network Configuration Manager, Aruba Airwave, Huawei eSight and Juniper Mist Wired Assurance, whereas ExtremeCloud IQ is most compared with Cisco Meraki Wireless LAN, Ubiquiti Wireless, Mist AI and Cloud, Aruba Wireless and Aruba Instant. See our Cisco Prime vs. ExtremeCloud IQ report.
See our list of best Network Management Applications vendors.
We monitor all Network Management Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
