We performed a comparison between Cisco Secure Access and Cisco Umbrella based on real PeerSpot user reviews.
Find out what your peers are saying about Palo Alto Networks, Cisco, Zscaler and others in Secure Access Service Edge (SASE)."The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The solution is stable."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The most valuable feature is the authentication feature."
"One of the great advantages of Umbrella DNS is that it's really simple to deploy. It's easy to install, the users do not notice that it's there, and it doesn't interfere with your work. The simplicity and transparency are great advantages of Cisco Umbrella."
"The single-pane-of-glass management is very important. We have a very small team. We can't spend a lot of time going from product to product to product to either investigate or set up policy. We need to have one place that we can go to and set everything up."
"Application performance has greatly improved and there are less operational issues. Productivity has been going up because we have less operational issues. Also, we have happy customers."
"The most valuable feature for us is the DNS-based protection."
"It is user-friendly. It is easy to manage the solution."
"Umbrella enables customers to be secure. We are happy with this and this is the most important benefit for customers."
"The reports and notifications are the most useful part of the platform. As soon as you deploy the security layers, the reporting is very comprehensive. It helps you to have, at a glance, a clear view of what's going on."
"It offers good visibility for the Administrator. The administrator has full visibility of what is blocked or has the knowledge of where users go when they are surfing the internet."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"I received support from the team for Cisco Secure Access related to web services. There were occasional delays of up to two working days."
"I would like to see more integrability with other products."
"The solution's technical support is not very good."
"The price could be better. The price is definitely a bit high, but we have to pay a premium for Cisco products."
"The solution is very expensive in Brazil."
"Support for multiple domains is important to us."
"The reporting could be improved by way of the information that's displayed. For example, when you pull a report, it shows an internal employee going to many websites, but you can spin that right down by saying a lot of it is being cached."
"We would like to see the enhancements made to the EDR, as we see features that are running endpoint management."
"It would be better if there was a little bit of flexibility for organizations that don't have SD One in their environment. Because of the complexity of the environment, it's not easy to actually turn on the feature of the secure internet gateway for our users. We have not been able to explore that option yet."
Earn 20 points
Cisco Secure Access is ranked 32nd in Secure Access Service Edge (SASE) with 1 review while Cisco Umbrella is ranked 2nd in Secure Access Service Edge (SASE) with 108 reviews. Cisco Secure Access is rated 10.0, while Cisco Umbrella is rated 8.8. The top reviewer of Cisco Secure Access writes "An easy to access and user-friendly solution for authentication". On the other hand, the top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". Cisco Secure Access is most compared with , whereas Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Fortinet FortiGate SWG.
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