We performed a comparison between Cisco Secure Endpoint and Deep Instinct Prevention Platform based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I get alerts when scripts are detected in the environment."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"Ability to get forensics details and also memory exfiltration."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"Secure Endpoint has decreased our time to remediate by providing the tools and the integrations we need so we can quickly look across our entire network, look for those threats, and actually make good decisions."
"There are several valuable features including strong prevention and exceptional reporting capabilities."
"Definitely, the best feature for Cisco Secure Endpoint is the integration with Talos. On the backend, Talos checks all the signatures, all the malware, and for any attacks going on around the world... Because Secure Endpoint has a connection to it, we get protected by it right then and there."
"Integration is a key selling factor for Cisco security products. We have a Cisco Enterprise Agreement with access to Cisco Email Security, Cisco Firepower, Cisco Stealthwatch, Cisco Talos, Cisco Threat Grid, Cisco Umbrella, and also third-party solutions. This is key to our security and maximizing operations. Because we do have the Email Security appliance and it is integrated with Threat Response, we have everything tied together. Additionally, we are using the Cisco SecureX platform, as we were a beta test for that new solution. With SecureX, we are able to pull all those applications into one pane for visibility and maintenance. This greatly maximizes our security operations."
"Cisco has definitely improved our organization a lot. In terms of business, our company feels safer. We actually switched from legacy signature-based solutions to threat intelligence-based and machine learning-based solutions, which is Cisco Secure. This has improved our security significantly, from 10% of signature-based technology security to 99.9% of the current one which we are running. We were happy."
"The integration with other Cisco products seemed to be really effective. We had Umbrella in place and we were using AnyConnect as well as Firepower. Once a threat was detected, being able to do the threat lookups and the live tracking was really useful."
"Another of my favorite features is called the Device Trajectory, where it shows everything that's going on, on a computer. It shows the point in time when a virus is downloaded, so you can see if the user was surfing the internet or had a program open. It shows every running process and file access on the computer and saves it like a snapshot when it detects something malicious. It also has a File Trajectory, so you can even see if that file has been found on any of your other computers that have AMP."
"Device Trajectory is one of the most valuable features. We're able to dig in and really understand how things came to be and where to focus our efforts."
"The most important thing is that it is for prevention. It prevents attacks of any type of malware. Normally, what we've seen in other products is that they are not for prevention. They isolate a possible threat that they don't understand or know about, and then they check it with our database to see if it needs any correction or elimination. This means that the threat is already inside a customer's base, whereas Deep Instinct prevents a threat from getting in. Prevention is basically done by an agent in each installation, PCU, or product. An agent has its own intelligence to be able to detect if it should stop a threat or not. It has been taught. It is like a brain that has been taught to react according to any possible threat. Deep Instinct is very light. It doesn't take too much CPU attention or memory. It doesn't slow down the performance. You don't really realize any change in the performance, which makes it very different from other solutions. They are usually heavy for the users."
"The support is very good. They reply and respond very quickly."
"Instead of having features like rollback and after-event actionable stuff, the whole premise and the context of the solution is to actually prevent these malicious attacks from happening to begin with.... The ability to prevent threats is the most appealing aspect. It absolutely, 100 percent helps with real-time prevention of unknown malware. That's the strength of the product."
"The most valuable feature is its ability to detect and eradicate ransomware using non-signature-based methods."
"Stability-wise, I rate the solution a ten out of ten."
"It has the lowest false-positive ratio that I have come across. I have only had one which was a legitimate file that I had to whitelist. It was for one of the applications I was trying to install and integrate. But the false positive ratio is very low."
"Deep Instinct was a strategic complement to our Open XDR platform."
"It's just a single agent that has everything in it... With the EDR solutions, you have to install it, then you have another service history installed, and you have behavioral analytics, etc. With this, everything is in a single small "box," a small agent that has pretty much got everything."
"I haven't seen the use of AI in the solution."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"ZTNA can improve latency."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"Intelligence aspects need improvement"
"The support needs improvement."
"I would like them to add whatever makes filtering more advanced in scanning and blocking for malware in emails."
"It could be improved in connection with artificial intelligence and IoT."
"The initial setup of Cisco Secure Endpoint is complex."
"The reporting and analytics areas of the solution need to be improved."
"Cisco is good in terms of threat intelligence plus machine learning-based solutions, but we feel Cisco is lagging behind in using artificial intelligence in its systems."
"The GUI needs improvement, it's not good."
"I would like more seamless integration."
"Integration and dashboard are areas with certain shortcomings in Cisco Secure Endpoint."
"I think it's probably the administration, especially the administration platform, which could be improved in the solution. It's clunky and hard to navigate, especially for inexperienced technicians."
"Its support for Linux and Unix operating systems can be improved. Currently, they cover macOS and Windows, but they don't cover Linux and some of the Unix products. Pricing is also an issue. Its pricing is not as aggressive as it could be, and its price makes it difficult to sell. Customers feel that they can get an antivirus for a lower price, even though it is not a similar product. It is technically different. Their SLAs can be better. They have to give you 24/7 support, but their SLAs are not very good. They should be better documented, and the offerings should also be a little bit better. What happens is that the SLAs end up in the hands of the intermediary, seller, or the local partner of Deep Instinct in a country. The customers want very fast SLAs in a very short time, but Deep Instinct doesn't give them at the same speed. Having said that, SLAs are important when you have a lot of issues, but this product doesn't have too many issues, so it is not a big concern. However, for a customer who doesn't know the product, it could be a concern."
"I would like a little more training for the admins."
"The Deep Instinct client stops working when you have two servers and you add high availability or Windows Failover Cluster mode. It doesn't work in a clustered mode. I haven't yet had time to go back and talk with their support and get it fixed. It would be good if they can make the installation independent of an actual user. Currently, its installation is dependent on the actual user being logged in. For example, a computer has to be logged in for the installation to happen. If it is not logged in, then on the cloud platform, it is going to show that the client is offline. On the management side of the cloud platform, we would like to have the administrators segregated by logical entities. We have told them that on their cloud management platform, we would like to be able to segregate clients into different logical entities or organizations so that the administrators are able to manage only those entities that are within their designated organization."
"If they can bring some additional, complementary solutions, like network scanning and the like, that will help. If they had some sort of a firewall which could help detect DDoS attacks and other things, it would be an improvement"
"Due to the nature of deep learning, it’s sometimes difficult to determine why the AI model has blocked a specific file, although this has improved over time."
"I would love to see a really exceptional, outstanding level of reporting. I know that's like asking for a unicorn to leap out of the sky with any of these products... When everything works, clients began to wonder: "Everything's fine. Why do we need you?" That's where the reporting capabilities would allow us to really demonstrate: "Hey, here's what's actually going on, Mr. Customer.""
"When things get done automatically, I would appreciate more logging of what's happening in the background... we should be able to backtrack from the log that gets uploaded to our cloud instance and see, forensically, what the root cause was."
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Cisco Secure Endpoint is ranked 10th in Endpoint Protection Platform (EPP) with 45 reviews while Deep Instinct Prevention Platform is ranked 24th in Endpoint Protection Platform (EPP) with 18 reviews. Cisco Secure Endpoint is rated 8.6, while Deep Instinct Prevention Platform is rated 8.6. The top reviewer of Cisco Secure Endpoint writes "Makes it possible to see a threat once and block it across all endpoints and your entire security platform". On the other hand, the top reviewer of Deep Instinct Prevention Platform writes "Bolsters prevention with great detection and response capabilities". Cisco Secure Endpoint is most compared with Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon, Check Point Harmony Endpoint and SentinelOne Singularity Complete, whereas Deep Instinct Prevention Platform is most compared with CrowdStrike Falcon, SentinelOne Singularity Complete, Microsoft Defender for Endpoint, CylancePROTECT and Kaspersky Endpoint Detection and Response Optimum. See our Cisco Secure Endpoint vs. Deep Instinct Prevention Platform report.
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