We performed a comparison between Cisco Secure Endpoint and ESET Endpoint Protection Platform based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Ability to get forensics details and also memory exfiltration."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"Fortinet is very user-friendly for customers."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Definitely, the best feature for Cisco Secure Endpoint is the integration with Talos. On the backend, Talos checks all the signatures, all the malware, and for any attacks going on around the world... Because Secure Endpoint has a connection to it, we get protected by it right then and there."
"It's quite simple, and the advantage I see is that I get the trajectory of what happened inside the network, how a file has been transmitted to the workstation, and which files have got corrupted."
"Among the most valuable features are the exclusions. And on the scalability side, we can integrate well with the SIEM orchestration engine and a number of applications that are proprietary or open source."
"Its most valuable features are its scalability and advanced threat protection for customers."
"The solution's integration capabilities are excellent. It's one of the best features."
"It used to take us a month to find out that something is infected, we now know that same day, as soon it is infected."
"The most valuable feature is signature-based malware detection."
"The integration with other Cisco products seemed to be really effective. We had Umbrella in place and we were using AnyConnect as well as Firepower. Once a threat was detected, being able to do the threat lookups and the live tracking was really useful."
"The most valuable features are the sandbox, mail scanning, sandboxing attachments, files, and that it responds to VPN porting."
"The solution is stable."
"The most valuable features of ESET Endpoint Antivirus are the search engine, easy firewall setup, and ransomware scans."
"ESET Endpoint Security's best feature is that it's invisible until it detects a problem."
"It is a scalable solution."
"The solution offers impressive advanced protection."
"The tools and the features available with this solution are very competitive. It is always updated to prevent upcoming attacks."
"The dashboard is useful for management, and its cost for the features is hard to beat."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"The solution is not stable."
"Cannot be used on mobile devices with a secure connection."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"I haven't seen the use of AI in the solution."
"It is not very stable because we have new versions four times a year, which fixes bugs. We had some problems with some deployments."
"Cisco is good in terms of threat intelligence plus machine learning-based solutions, but we feel Cisco is lagging behind in using artificial intelligence in its systems."
"In terms of the user experience, if the UX design could be much simpler [that would improve things]... if they could make it more intuitive for someone who is not an engineer so that they still can read what's going on in their webpage and understand, that would be something."
"The pricing policy could be more competitive, similar to Cisco's offerings."
"This product has issues with the number of false positives that it reports."
"In the next version of this solution, I would like to see the addition of local authentication."
"Due to the complexity of the technology that is used and its advanced threat detection capabilities, it is possible to encounter many delays in operation."
"An easier way to do deduplication of machines, or be alerted to the fact that there's more than one instance of a machine, would be useful... That way you could get a more accurate device count, so you're not having an inflated number."
"There are other features you can add on to help make the security stronger, however, they should offer better security even on a basic level."
"The use of SQL Server can be improved. At times, there is a bit of challenge while linking it with the Javascript. ESET Endpoint Security requires modern technology or modern equipment on site. You will find it difficult to use ESET Endpoint Security with dual-core machines. If they can add the cloud management feature to their product, it will be much easier. If you look at this COVID situation that we are in right now, people are working from home, so you need to control the computers wherever you are. For example, if you are using any email setup and you are hosting it on your own, all the email traffic will be going through the same network. You need to protect all of your computers from the attack. It is best if you can do it remotely rather than having an IT person to come onsite to manage all computers and metrics etc, which isn't a smart way to do it."
"The migration between on-prem and cloud has room for improvement."
"The feature is somewhat lacking in security protection."
"The tool needs to explore security possibilities to secure iOS and Mac devices."
"The product should provide a one-click option to renew the licenses."
"The problem was that it didn't support Windows 7."
"It's hard to get support for ESET in Hong Kong and China. There's a number to call that goes nowhere. You can upgrade to the premium service, but there are a few restrictions."
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Cisco Secure Endpoint is ranked 9th in Endpoint Protection Platform (EPP) with 45 reviews while ESET Endpoint Protection Platform is ranked 11th in Endpoint Protection Platform (EPP) with 97 reviews. Cisco Secure Endpoint is rated 8.6, while ESET Endpoint Protection Platform is rated 8.2. The top reviewer of Cisco Secure Endpoint writes "Makes it possible to see a threat once and block it across all endpoints and your entire security platform". On the other hand, the top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". Cisco Secure Endpoint is most compared with Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon, Check Point Harmony Endpoint and Fortinet FortiClient, whereas ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Check Point Harmony Endpoint. See our Cisco Secure Endpoint vs. ESET Endpoint Protection Platform report.
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