We performed a comparison between Cisco Umbrella and Google Cloud DNS based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, Zscaler, Palo Alto Networks and others in Secure Web Gateways (SWG)."The solution is stable."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"Its simplicity is most valuable. I can install it and get it up and running, and it can be pervasive across my business within a business day. It is pretty simple and straightforward to install and configure. Its remit is reasonably clearly defined. When you look at solutions like Darktrace and Carbon Black, the mission objective isn't as clearly defined. Cisco Umbrella, Sophos Central, or some of the other solutions have a more standardized approach to antivirus, which includes enhanced response from the machine learning or deep learning perspective."
"What we like most is security and how easy it is to integrate with other appliances."
"It's very stable, reliable and does its job."
"I haven't found any issues related to latency or any other issue."
"It has helped reduce my unit's security events."
"The most valuable feature is the ability to block users from reaching places that they should not even try to reach has been a boon."
"We've found it to be stable and good for our customers."
"The most valuable feature is the website protection capabilities because it prevents end-users from entering bad sites that potentially have malware or could be used for phishing."
"The scalability is good."
"The initial setup process is easy."
"Google Cloud DNS continues to evolve based on customer feedback and technological advancements."
"The tool is well integrated. We don’t need the interface of another provider. The product helps me manage my domain and write in Google Cloud."
"Stability-wise, I rate the solution a ten out of ten."
"It is a scalable solution."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"Actually, we recently switched over to Zscaler because it has more features and it's more scalable than Cisco Umbrella."
"The pricing changes too fast. We get the license and we need to relicense it because they already made changes to it. We always need to be on top of the licenses because they're always changing."
"It has happened in the past that Cisco Umbrella has denied us access to secure websites."
"I would like to have more applications being recorded."
"The reporting could be improved by way of the information that's displayed. For example, when you pull a report, it shows an internal employee going to many websites, but you can spin that right down by saying a lot of it is being cached."
"Data reporting could be improved."
"Cisco Umbrella is difficult to manage and needs to include a dashboard. It needs to improve pricing as well."
"Although Cisco Umbrella has an excellent global network footprint, there is still room for improvement and growth in this area. Additionally, there are bandwidth limitations associated with the connectors that need to be addressed. To be a viable solution for larger offices, Cisco Umbrella must continue to expand and improve its capabilities in these areas."
"The UI is tricky to understand for people who have not worked with DNS records. People with little to no experience with DNS records can find it hard to understand. For example, you need to know the hallmarks to input records since they need to be matched in a specific format."
"It needs to provide better integration."
"The cost of using Google Cloud DNS can be relatively high compared to other options, especially considering the cloud environment."
"Migrating away from Google Cloud DNS can be difficult."
"The UX of the product is an area with certain shortcomings where improvements are required."
"The solution's price could be better."
Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 108 reviews while Google Cloud DNS is ranked 6th in Managed DNS with 6 reviews. Cisco Umbrella is rated 8.8, while Google Cloud DNS is rated 8.6. The top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". On the other hand, the top reviewer of Google Cloud DNS writes "Constantly improving and adapting to customer needs". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Infoblox Advanced DNS Protection, whereas Google Cloud DNS is most compared with Quad9, Cloudflare DNS, Amazon Route 53, Azure DNS and Verisign Public DNS.
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