We performed a comparison between Cisco Umbrella and Lookout based on real PeerSpot user reviews.
Find out in this report how the two Cloud Access Security Brokers (CASB) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."What we like most is security and how easy it is to integrate with other appliances."
"If it didn't have a single pane of glass, we would not be using it. The single pane of glass gives you a one-stop shop. It's like going to Home Depot. You find all your stuff there. You can see all your threats and your endpoints. It's a very important feature and makes things very simple."
"Stability-wise, I rate the solution a nine out of ten...Cisco's support is better nowadays."
"Application performance has greatly improved and there are less operational issues. Productivity has been going up because we have less operational issues. Also, we have happy customers."
"The integration features within, for example, the Cisco VPN product and the Umbrella module are valuable."
"The security and access control features."
"The core business of Cisco Umbrella is non-malware. That's all it does: block the malware on the gateway."
"I think recently with many people working from home, Cisco Umbrella has been very useful. For example, we can manage the device and the network when the employee is not working on the local host. Cisco Umbrella is very valuable for this kind of infrastructure."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The solution is stable."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"They can maybe simplify the configuration. For example, sometimes, the proxy part is quite difficult, and that's why we didn't deploy that."
"I would like to have more applications being recorded."
"Some countries don't have a DNS server leading to a domain resolution IP, not at a local level."
"It's easier for us to have support features with companies who are Cisco representatives, but sometimes, it's hard for us to get the help we need without having to use our contacts within Cisco."
"It would be useful if they had a malware protection engine running inside their own VM."
"I would like to see more integration between Cisco Umbrella and Cisco DNA Center."
"The API is very Cisco orientated, which is absolutely fine if you're using Cisco Firepower and SecureX kind of products, but if you want to integrate with third parties, it is a bit tricky. There are some key API connectors for the more prevalent SIEM tools. I would really like to see in Cisco Umbrella the ability to create customized reports and then assign the rights to view these reports to people within a group. I should be able to create a customized report, which is viewable by anybody who has the rights. I should be able to create groups within Cisco Umbrella, and then assign reports to groups and have those reports split out automatically only to those groups. I can kind of do it by restricting my email list, but it is a half-complete way of doing it."
"The integration with Cisco could be better."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
Cisco Umbrella is ranked 1st in Cloud Access Security Brokers (CASB) with 108 reviews while Lookout is ranked 12th in Cloud Access Security Brokers (CASB) with 5 reviews. Cisco Umbrella is rated 8.8, while Lookout is rated 7.2. The top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". On the other hand, the top reviewer of Lookout writes "Easy to use and setup". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Infoblox Advanced DNS Protection, whereas Lookout is most compared with Check Point Harmony Mobile, Microsoft Defender for Endpoint, Zimperium, Microsoft Defender for Cloud Apps and Zscaler Internet Access. See our Cisco Umbrella vs. Lookout report.
See our list of best Cloud Access Security Brokers (CASB) vendors, best Secure Web Gateways (SWG) vendors, and best Secure Access Service Edge (SASE) vendors.
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