We performed a comparison between Cisco Web Security Appliance and Trend Micro Web Security based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The solution is stable."
"This appliance gives me good visibility in the userbase and their activities."
"The solution provides good web reputation and anti-malware protection."
"Cisco regularly upgrades features for the customer's security requirements."
"Cisco is the best in giving technical support. There is no doubt about that."
"The initial setup is straightforward."
"It also allows you to decrypt SSL traffic, and that's a really important feature as well, which is something I also configured."
"The deployment process is very simple."
"It's a scalable product."
"The solution is stable."
"The solution's scalability is good and we have more than 90 users for it."
"The product's installation phase was easy."
"Threat protection solution with good stability and scalability. Installation is straightforward. Support for this product is good."
"Trend Micro effectively supports our remote workforce by securing our web servers from external threats, particularly browser security."
"It's a very stable solution."
"It's secure and useful from an administrative point of view, with controllable login monitoring and so on."
"Trend Micro has a centralized mechanism where we can control and monitor all system protections. It includes detecting any wireless problems, which will be displayed on our portal. We plan to investigate the issues with those systems internally."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"As Cisco Web Security Appliance is eight years old, though it's simple to access its UI, the UI needs a little bit of updating. If it could be more interactive similar to the latest gen solutions, that would improve the product. Adding a few more integrations would also make Cisco Web Security Appliance better."
"Cisco lacks a GUI-based troubleshooting feature compared to products by other vendors."
"The support for this solution could be improved. We have experienced issues with their SMARTnet support system."
"There are certain shortcomings related to the product's management capabilities, where improvements are required. The solution needs to provide better management of the category of web pages."
"The FTD 21 model's Firepower Threat Defense does not have the multi-instance feature for the virtualization with the physical equipment."
"We would like to see a security service head, where we can combine all the security into one solution."
"They need a better graphical interface, and they need a better ISE mechanism."
"The GUI is not user-friendly, so it needs to improve or be simplified."
"There are multiple ways Web Security could improve, such as usability and web access to several programming modes."
"The system should generate reports when an attack has been stopped, contained, or removed."
"They could improve the platform's ability to control normal traffic and prevent attacks like SQL injection and cross-site scripting."
"The solution's scalability could be better."
"his legacy version currently lacks WFA, which is a useful tool for managing bandwidth and applying data control limits to specific users. It's especially beneficial for organizations using Android and Azure."
"This solution has a lot of restrictions on what non-administrator users can do, including generating comparative code. We would like to see this changed as the product is developed."
"The product should be more secure and stable. It is also not flexible."
"The product's scalability is an area of concern where improvements are required."
Cisco Web Security Appliance is ranked 9th in Secure Web Gateways (SWG) with 29 reviews while Trend Micro Web Security is ranked 17th in Secure Web Gateways (SWG) with 16 reviews. Cisco Web Security Appliance is rated 7.8, while Trend Micro Web Security is rated 8.0. The top reviewer of Cisco Web Security Appliance writes "Ensures security for remote workers". On the other hand, the top reviewer of Trend Micro Web Security writes "Though a tool suitable for medium-sized businesses, it needs to work on its price model". Cisco Web Security Appliance is most compared with Cisco Umbrella, Zscaler Internet Access, Fortinet FortiProxy, Forcepoint Secure Web Gateway and Netskope Next Gen Secure Web Gateway, whereas Trend Micro Web Security is most compared with Zscaler Internet Access, Cisco Umbrella, Symantec Proxy, Infoblox Advanced DNS Protection and Fortinet FortiProxy. See our Cisco Web Security Appliance vs. Trend Micro Web Security report.
See our list of best Secure Web Gateways (SWG) vendors.
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