Citrix NetScaler vs Kemp LoadMaster comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Citrix NetScaler and Kemp LoadMaster based on real PeerSpot user reviews.

Find out in this report how the two Application Delivery Controllers (ADC) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Citrix NetScaler vs. Kemp LoadMaster Report (Updated: May 2024).
772,679 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Unified Gateway allows me to provide secure external access to applications for suppliers and customers while requiring Multi-Factor Authentication.""The web application firewalling component is a powerful feature.""The MAS integration for HDX Insight has provided teams with significant visibility into network performance of the user's connection.""The most valuable feature is load balancing.""The flexibility in configuration options is impressive.""High availability, performance, and security are the main pillars. It enhances the security for accessing the applications.""The most valuable feature is the content switching.""It is a very stable solution."

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"The feature that allows us to easily disconnect a server when we need and bring back online is the most valuable. It's a click of a button. This allows us to keep all systems up. We can then run updates, perform reboots whatever we need to one of the servers without taking production down.""Using Kemp as a front-facing service appliance, it allows me to have the flexibility of swapping out real servers behind the scenes without any intervention from my network team.""When you configure the listening services, you can implement a lot of security features like the Edge Security Pack that intercepts the requests and processes those before they are sent to the real servers.""Persistence is very valuable. This holds the connection information of the source and that connection is important to RDP and our APO calls. The connection has to be persisted to the original source to operate properly. We also use the subsections for sub-services to create services inside our services for our API resources, this is most awesome. We would not be able to do this without Kemp and offer this type of sub-service to route based on an API instance. It routes the traffic properly based on the sub-service type.""The most valuable features are synchronizing email with mobile devices and synchronizing with Outlook.""The most valuable feature is the load balancing and allowing for high availability of our web services.""With Kemp 360 Central, our customers get a nice overview of their Kemp products and an easy way to upgrade firmware on all devices from a single interface.""The most valuable features for us are the Load Balancing and Web Application Firewall, as we have a lot of web applications."

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Cons
"Currently, the support team's responsiveness is lacking, and the technical personnel on calls often seem unfamiliar with the issues or inadequately trained.""Citrix ADC can improve if it provides a more user-friendly interface and clear working protocols. Citrix is not working with classic RFC, it is working with Citrix RFC, which is not common in the world. If engineers of Citrix can provide us with more information on working with the classic IP networks it would be a benefit.""I would like to see support for scripting, like "iRule", which gives you the option to implement any configuration which is not available out of the box.""An area for improvement would be the difficulty in finding information about standard licensing costs over the internet. They should provide some reference prices on the net to be quickly referred to.""The interface needs to be improved because the competition is coming up with ones that are more eye-catching, straightforward, and sophisticated.""Maybe creating policies with simple regular expressions.""It was challenging explaining to customers that it's no longer NetScaler but ADC, and now it's not just ADC but also the rebranding from NetScaler.""The only thing customers told me that could be improved is that they would like to be able to purchase and receive the products in one box, rather than two boxes. This is something related to marketing, though."

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"The product could be improved by making the SSL Offloading easier.""Third, the password history restriction needs improvement. For example, the password policy will restrict the user to always use a unique password combination. The password should not be reused for a minimum of three generations of passwords.""Several elements of the GUI need work. For example, if you have many content switches, it’s difficult to find the ones you need. And where is the search feature?""The ability to see live traffic is not great and can be improved.""When we go serverless, we may again have to revisit this because the configuration needs to be changed. With this change, we can run into a lot of other configurations that we haven't got into, which involve additional expenses. It would be challenging to convince management to buy at that price point. It would be a balancing act of justifying that expense and the value, that is, how it is going to save a bit of time and make our platform secure. It can have better configuration ability. A lot of iterations happen when we have multiple servers pointing to the same domain. If we do not orchestrate carefully, it gets into a loop, which takes away the precious time of the user who is trying to subscribe to a service. It takes a little longer time to realize services as well as web pages.""In the web interface, there are a lot of settings in the different menus and it would be helpful if there were an interactive help system or tooltips to help the administrators find and configure the right settings.""Hardware version needs a dual power solution.""They need to improve the UI environment. Currently, it's hard to navigate and use product."

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Pricing and Cost Advice
  • "It's not for startups or SOHO."
  • "Costly product and complicated licensing."
  • "It all depends on the features that will be used and the number of accesses."
  • "It is true that it is a bit pricey compared to newer technologies coming to the market. For example, A10 is a load balancer that does everything that Citrix can and it does a lot more than what NetScaler does when it comes to the security space, and their prices are so cheap. Every box comes with its own license and support built into it. When you compare that with NetScaler, you have to buy licenses separately, you have to buy a support agreement that is going to be separate. A small NetScaler, even if it is a VPX which is a virtual server, could cost you close to $150,000 to $200,000 dollars. So the pricing is really high."
  • "We have been evaluating F5, Citrix, and other ADC products. Citrix is the most expense of all of them."
  • "We are quite happy with price. It's not too high."
  • "I do not have any experience with the pricing of the product."
  • "You get the value for your money. There aren't any hidden fees."
  • More Citrix NetScaler Pricing and Cost Advice →

  • "Download Kemp's VLM trial and take it for a test drive; you will be impressed."
  • "It has a very attractive ratio of price/performance."
  • "​I have control on the licensing and all the prices since I work for a partner.​"
  • "KEMP gives away free trials for 30 days. This can be stretched if you want. During the test, you will have access to KEMP support.​"
  • "It has a great price for the solution they offer."
  • "The license varies according to the number of megabits."
  • "Licensing is yearly and I am going to guess that it is CAN $2000.00."
  • "Any decent product will cost money and if you want great support and a great product, then you will want to spend the money on it."
  • More Kemp LoadMaster Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic enters our environment.
    Top Answer:After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more expensive.
    Top Answer:Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexity. While it could be easier to manage, it is like transitioning from driving a car… more »
    Top Answer:Scalability-wise, I rate the solution a ten out of ten...I rate the technical support a ten out of ten...The initial setup of Kemp LoadMaster is very simple.
    Top Answer:LoadMaster is cheaper than some other solutions. It has a perpetual license, so it's a one-time cost.
    Top Answer:My company is really happy with Kemp LoadMaster as a product. My company is also happy with the support we receive from Kemp LoadMaster. I want Kemp LoadMaster to provide users with better reporting… more »
    Ranking
    Views
    8,852
    Comparisons
    6,735
    Reviews
    23
    Average Words per Review
    383
    Rating
    8.3
    Views
    6,745
    Comparisons
    3,983
    Reviews
    6
    Average Words per Review
    398
    Rating
    9.2
    Comparisons
    Also Known As
    Citrix ADC, NetScaler, Citrix NetScaler VPX
    LoadMaster Load Balancer
    Learn More
    Overview

    Citrix NetScaler is an application delivery controller (ADC) and load-balancing solution for multi-cloud environments. Because its software and hardware form factors are all built on a single code base, Citrix NetScaler provides operational and feature consistency with comprehensive security for monolithic and microservices-based applications on-premises and in the cloud. The solution is designed to optimize, manage, and secure network traffic. Switching features, security and protection features, and network integration efficiency capabilities are all part of its feature set.

    Citrix NetScaler Features

    Citrix NetScaler has many valuable key features. Some of the most useful ones include:

    • Citrix Gateway
    • Secure Access
    • Layer 7 content switching
    • Database load balancing
    • Triscale clustering
    • E-based policy enforcement
    • Surge protection and priority queuing
    • Application acceleration
    • Application security, including DoS attack defense, content rewriting and response control, SSL encryption, and more.
    • Network Integration

    Citrix NetScaler Benefits

    There are many benefits to implementing Citrix NetScaler. Some of the biggest advantages the solution offers include:

    • Improved Application Performance: Citrix NetScaler optimizes the delivery of applications, reducing latency and improving the user experience.
    • Scalability: The solution can scale to handle large amounts of traffic, ensuring that applications are available even during periods of high demand.
    • Advanced Security: Citrix NetScaler includes a range of security features, such as SSL offloading, to help secure applications and protect against threats.
    • Availability: Load balancing and failover capabilities ensure that applications are always available, even in the event of a failure.
    • Good user experience: The solution’s Global Server Load Balancing (GSLB) ensures that users are directed to the nearest available application, reducing latency and improving the user experience.
    • Reduced costs: By improving application performance and reducing downtime, Citrix NetScaler can help organizations reduce costs associated with application delivery.
    • Agility: Citrix NetScaler makes it easier for organizations to deploy and manage applications, helping to increase the speed and efficiency of IT operations.
    • Analytics and monitoring: Provides insight into network and application performance, helping organizations to identify and resolve issues quickly.

    Reviews from Real Users

    Citrix NetScaler is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is easy to use, is robust, and has good load balancing.

    A Senior Citrix Engineer at Troye, says, “The web application firewalling component is probably the most powerful feature as it can identify attacks on the network at an application level which is quite important. There is also good functionality where we use IP reputation and geofencing to mitigate threats from the outside world.”

    “The feature that I have found most valuable is its load balancing,” explains a Security Consultant at a tech services company.

    Timur G., Team Head of Network Security at DOM.RF, writes, “The most valuable feature of Citrix ADC is its ease of use.” 

    Another PeerSpot reviewer, Nirav S., Technical Solutions Architect at MindTree, mentions, "Compared to other solutions, Citrix ADC is much more robust in terms of the native integration to cloud platforms. It is far more robust from an operational point of view as well."

    Kemp LoadMaster is a powerful load balancing solution that also serves as a web application firewall. Its primary use case is load balancing and application load balancing, making it an ideal solution for organizations that must distribute traffic across multiple servers. Kemp's integration with an active directory for ESP usage, hosting/deployment of SSL certificates, and pricing are some of its most valuable features. 

    Using Kemp has helped organizations mitigate cross-scripting vulnerabilities, cookie-related issues, and content security policy issues. It has also allowed them to handle everything with Kemp instead of working on each application individually.

    Sample Customers
    ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
    Kent County Council, KEMP, SMA Solar Technology AG, RT€ Player , Victrix (Quebec, Canada), Texas A&M, Macmillan Cancer Support, Cisco, Austin Bank
    Top Industries
    REVIEWERS
    Computer Software Company26%
    Financial Services Firm15%
    Manufacturing Company11%
    Healthcare Company8%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm13%
    Government9%
    Healthcare Company5%
    REVIEWERS
    Computer Software Company27%
    Financial Services Firm10%
    Energy/Utilities Company10%
    Transportation Company7%
    VISITORS READING REVIEWS
    Educational Organization58%
    Computer Software Company8%
    Government4%
    Comms Service Provider3%
    Company Size
    REVIEWERS
    Small Business36%
    Midsize Enterprise18%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise16%
    Large Enterprise62%
    REVIEWERS
    Small Business45%
    Midsize Enterprise25%
    Large Enterprise29%
    VISITORS READING REVIEWS
    Small Business12%
    Midsize Enterprise65%
    Large Enterprise23%
    Buyer's Guide
    Citrix NetScaler vs. Kemp LoadMaster
    May 2024
    Find out what your peers are saying about Citrix NetScaler vs. Kemp LoadMaster and other solutions. Updated: May 2024.
    772,679 professionals have used our research since 2012.

    Citrix NetScaler is ranked 2nd in Application Delivery Controllers (ADC) with 85 reviews while Kemp LoadMaster is ranked 7th in Application Delivery Controllers (ADC) with 48 reviews. Citrix NetScaler is rated 8.4, while Kemp LoadMaster is rated 9.4. The top reviewer of Citrix NetScaler writes "Optimizing application delivery and ensuring robust network performance with its excellent stability and comprehensive load-balancing capabilities". On the other hand, the top reviewer of Kemp LoadMaster writes "Reliable, easy to set up, and can increase your security score". Citrix NetScaler is most compared with F5 BIG-IP Local Traffic Manager (LTM), Microsoft Azure Application Gateway, Fortinet FortiADC, HAProxy and Barracuda Web Application Firewall, whereas Kemp LoadMaster is most compared with HAProxy, NGINX Plus, Fortinet FortiADC, F5 BIG-IP Local Traffic Manager (LTM) and A10 Networks Thunder ADC. See our Citrix NetScaler vs. Kemp LoadMaster report.

    See our list of best Application Delivery Controllers (ADC) vendors.

    We monitor all Application Delivery Controllers (ADC) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.