We performed a comparison between Commvault Cloud and MSP360 Backup based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Commvault can perform a backup no matter where you are, and it takes a backup every four hours. No matter when you come to the office, it'll take a backup if you're connected to the internet and check the system for online availability."
"There are many valuable features of Commvault HyperScale X giving many possibilities to complete jobs."
"It is a stable solution."
"The solution includes the best compatibility metrics for integration and they are managed by Google support."
"IntelliSnap and file system backups are valuable features."
"All the management is centralized from that CommServe server. You can manage all the clients and all the infrastructure using one interface and one server... Using the Commvault interface, you can customize and generate multiple reports to easily see what is protected and what is not protected in the environment."
"We recommend this product for people who are running the Oracle Virtualization Manager."
"The backup and restore capabilities are key. The most useful things to us about Commvault, in general, is the breadth of the applications that it can protect as well as the features inside of it, like deduplication and encryption. When people get their data encrypted, Commvault has a way to tell if somebody is being attacked through a cybersecurity threat because their data changes. So, Commvault has what they call honeypot files out there to look to see if anybody is changing these files. Only Commvault knows which files those are, so nobody should be messing with those files. If it changes, then it will alert you to say, "Oh, I potentially have somebody messing with my files." It will alert you to something going on in your environment that probably shouldn't be happening. We deploy that with all our customers so they have this capability as well."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"Client-side encryption minimizes worries about data being captured on the back-end."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"General ease of use and performance of the Windows version is the most valuable feature."
"I really struggled to configure HyperScale X as there was a lack of detailed documentation."
"We get an alarm if a lot of files are deleted, for example. That could look like ransomware, even if it is not."
"We've run into some issues when attempting to restore very large numbers of files. Of course, that's more of a design issue."
"Its technical support could be better."
"Commvault HyperScale X could improve by allowing backups of the storage area network (SAN)."
"They should move the CommServe outside of Windows machines and the database should be distributed among servers. It's still a single point of failure."
"Bare-metal restore needs some work. It's not intuitive and seems to have been an afterthought."
"Our customers complain that this is a difficult product to manage."
"The solution's pricing is very high."
"The graphics are looking a bit old and should be updated."
"The restore time could improve. When we had an issue the restore time was lengthy."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The product could be more user-friendly."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews while MSP360 Backup is ranked 50th in Backup and Recovery with 15 reviews. Commvault Cloud is rated 8.6, while MSP360 Backup is rated 8.0. The top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". On the other hand, the top reviewer of MSP360 Backup writes "The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support". Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and AWS Backup, whereas MSP360 Backup is most compared with Veeam Backup & Replication, N-able Cove Data Protection, Acronis Cyber Protect, NinjaOne and Comet Backup. See our Commvault Cloud vs. MSP360 Backup report.
See our list of best Backup and Recovery vendors, best Cloud Backup vendors, and best Disaster Recovery (DR) Software vendors.
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