ConnectWise Automate vs Oracle Enterprise Manager comparison

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2,050 views|1,457 comparisons
85% willing to recommend
Oracle Logo
3,104 views|1,521 comparisons
94% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between ConnectWise Automate and Oracle Enterprise Manager based on real PeerSpot user reviews.

Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM).
To learn more, read our detailed Remote Monitoring and Management (RMM) Report (Updated: June 2024).
772,679 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"This product saves us a lot of time and increases our efficiency.""The implementation is nice and easy.""We use monitors to keep track of our machines. We use a pretty good portion of information from Automate.""Remote access and detailed monitoring help us support our equipment.""Maybe they could improve the capability to be multi-tenant.""A good automated scripts feature.""The initial setup is easy and the deployment is quick.""It allows us to manage all client requests, jobs and invoicing."

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"The most valuable feature is high availability.""The most valuable features of Oracle Enterprise Manager are the data guide and online monitoring.""The solution is easy to use and has good performance.""The single-pane and single interface in the centralized system is the most valuable feature.""The tried and tested services that Oracle provides is second to none.""The most valuable feature of the solution is that it is a very user-friendly tool.""I rate Oracle Enterprise Manager eight out of 10 for stability.""The 13cR2 updates to the OEM family, strongly integrate Cloud (off-site, hybrid and on-premise) services providing a seamless way to see all of your resources regardless of where they are deployed."

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Cons
"The menu doesn't always load properly.""The project management needs improvement and there's a section of the product called configuration that also needs to be improved.""The fixed client for Automate is slow. The web client is not very intuitive.""Technical support was helpful.""They could use some automated alerts particularly when we're talking about an MSP that might shoot over.""In Patch Manager, there should be more reportability so that it is easier to see the updates that I have applied to a machine and when the next update will happen. A lot of times, it seems like all the information is kind of thrown all over the place, and you can't really see it all at the same time. There should be a simplified patch data view that allows us to quickly confirm that our various clients are getting patched as they should be.""This is a raw system. Of course, it has some flaws that could be improved. But, it's something that we will have to work with to get to the point where we need this, we request it and they do their best to make it happen.""Their support needs to be better."

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"It needs to support the Database versions lower than 10.2.""The user interface is not very interactive. It needs improvement.""The deployment is not straightforward.""We would like to have a single dashboard for monitoring and controlling all of our products.""Reporting and statistical charting is largely still left up the end-user to develop custom solutions.""The solution has a very large resource system. It's too big. There are too many items.""The solution is not as simple as people say it is.""I would like to see better pricing."

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Pricing and Cost Advice
  • "Pricing and licensing are reasonable."
  • "From what I've overheard, it is pretty comparable to other solutions in terms of price."
  • "I believe Automate is available for around $2."
  • "I pay $85 a month per user for a ConnectWise package that contains multiple solutions."
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  • "It is part of Real Application Testing, so no new investment is necessary for clients who already are already using RAT."
  • "As with all Oracle products, care should be taken when using any features to ensure that they do not activate licensed features that have not been paid for."
  • "The basic functions are free. You only pay license fees for advanced features."
  • "The pricing is very high."
  • "We are satisfied with the pricing."
  • "There is only the standard licensing fee. There are no other costs."
  • "Evaluate your requirements carefully. Elaborate DR and HA setup of OEM can become expensive."
  • "Be careful to only enable the packs for which you have a license as this is an issue we see time and again."
  • More Oracle Enterprise Manager Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most value we get from this solution is that everything is on a patch cycle.
    Top Answer:I pay $85 a month per user for a ConnectWise package that contains multiple solutions.
    Top Answer:The fixed client for Automate is slow. The web client is not very intuitive. It could use some updating and some thought around the UX. Also, with the scripting, I would like to see something where it… more »
    Top Answer:What I like most about Oracle Enterprise Manager are its features, particularly the active session history. It provides insights into SQL, and I use it regularly to identify potential issues.
    Top Answer:As far as I know, you do not pay for Oracle Enterprise Manager separately. You can use Enterprise Manager for free if you already have an Oracle license for your database.
    Top Answer:Improving the integration speed would be beneficial, as the current Java-based system can sometimes result in slow responses. Enhancing performance overall would also be valuable.
    Ranking
    Views
    2,050
    Comparisons
    1,457
    Reviews
    2
    Average Words per Review
    577
    Rating
    7.0
    Views
    3,104
    Comparisons
    1,521
    Reviews
    21
    Average Words per Review
    404
    Rating
    8.3
    Comparisons
    Also Known As
    LabTech for IT Service Providers, ConnectWise Automate for Corporate IT Departments, ConnectWise Automate for IT Service Providers
    Learn More
    Overview

    ConnectWise Automate is an IT management tool that helps deliver IT services at the speed of business. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most. See why over 5,500 partners worldwide chose ConnectWise Automate by visiting ConnectWise.com or calling 877-522-8323.

    Oracle Enterprise Manager is an on-premises management platform that provides a comprehensive integrated solution for managing and automating your various Oracle products, including applications, databases, middleware, hardware, and engineered systems located either in your Oracle data center or in the cloud.

    With the Oracle Enterprise Manager's console, you can administer multiple databases and servers, distribute software to multiple servers and clients, monitor objects and events throughout the network, and integrate with other tools.

    Key Oracle Enterprise Manager Features and Products

    • Hardware and virtualization management: Manage all Oracle environments from one central console. Oracle Enterprise Manager provides management and automation for Oracle engineered systems, databases, middleware, and hardware.

    • Database management: Oracle’s Database management provides a full lifecycle solution for updates and configuration management, patching, provisioning, testing, performance management and automatic tuning.

    • Application performance management (APM): User and database monitoring with diagnostics and performance analysis that provide rich reporting on real user activities.

    • Enterprise monitoring: Built-in monitoring of all components of the IT infrastructure enables rapid problem diagnosis. Both Oracle and non-Oracle components are constantly monitored.

    • Oracle real user experience insight: Insights on real user experiences and preferences enable businesses and IT stakeholders to develop a shared understanding into their application users’ experience.

    • Non-Oracle management: Oracle Enterprise Manager manages non-Oracle components with a comprehensive set of plugins. The self-update mechanism allows customers to download, import, and deploy extensions built by Oracle, Oracle partners, and Oracle customers. These extensions enjoy the same level of stability as Oracle's own products.

    • Installation and upgrade: The upgrade process provides efficient, reliable, secure data migration with minimal downtime of your environment.

    Reviews from Real Users

    Oracle Enterprise Manager stands out among its competitors for a number of reasons. Several major ones are its central management and monitoring and its reporting capabilities

    Robin C., head of Oracle Exadata Centre of Excellence at Tata Consultancy Services, writes, "The database performance monitoring features are very useful and allow us to quickly zero in on DB-related issues. Exadata storage server and Infiniband switches can be viewed from the GUI in OEM which cannot be done in other tools. The ability to deploy metric extensions makes this tool extensible for our custom monitoring also."

    PeerSpot users note the effectiveness of these features. A database manager at a tech services company notes, “The solution's most valuable aspect is the fact that it is embedded with the Oracle database and Oracle's engineering system, its extra data, and analytics.  They have plug-ins that are very helpful. Due to the infrastructure's size, the introduction they offer is very, very useful. It helps with an overall understanding of the product. They have a very nice graphical user interface. The monitoring is good. We can capture the SQL tune from us. With Oracle Enterprise Managers, we can see the rich performance tuning.”

    Sample Customers
    I-M Technology, Mainstay Technologies, PC Works Plus, Integrity IT, Kerkhoff Technologies Inc., Marathon Consulting, Christenberry Sales Company, EDTS, Secom Technology, Ready to View, ARRC Technology, DaVinci Digital, JNR Networks, Quinn Technology Solutions, PCIT, Liberty Technology, Capital Computers & Networks, Atlanta Technology Force, Doberman Technologies, First Column Enterprises, CisCom Solutions
    7-Eleven, Halliburton, Cisco, Garmin, Nationwide, Korea Telecom, Allied Irish Bank
    Top Industries
    VISITORS READING REVIEWS
    Educational Organization48%
    Computer Software Company9%
    Financial Services Firm5%
    Real Estate/Law Firm4%
    REVIEWERS
    Financial Services Firm23%
    Energy/Utilities Company14%
    Manufacturing Company9%
    Computer Software Company9%
    VISITORS READING REVIEWS
    Educational Organization68%
    Financial Services Firm6%
    Computer Software Company4%
    Government4%
    Company Size
    REVIEWERS
    Small Business71%
    Midsize Enterprise21%
    Large Enterprise7%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise57%
    Large Enterprise24%
    REVIEWERS
    Small Business22%
    Midsize Enterprise19%
    Large Enterprise59%
    VISITORS READING REVIEWS
    Small Business5%
    Midsize Enterprise71%
    Large Enterprise24%
    Buyer's Guide
    Remote Monitoring and Management (RMM)
    June 2024
    Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM). Updated: June 2024.
    772,679 professionals have used our research since 2012.

    ConnectWise Automate is ranked 6th in Remote Monitoring and Management (RMM) with 15 reviews while Oracle Enterprise Manager is ranked 1st in Database Development and Management with 123 reviews. ConnectWise Automate is rated 7.4, while Oracle Enterprise Manager is rated 8.4. The top reviewer of ConnectWise Automate writes "Responsive, integrates well with other applications, and the technical support is helpful". On the other hand, the top reviewer of Oracle Enterprise Manager writes "Provides good stability and has an easy implementation process". ConnectWise Automate is most compared with ConnectWise RMM, Kaseya VSA, NinjaOne, Microsoft Configuration Manager and Tanium, whereas Oracle Enterprise Manager is most compared with Zabbix, Quest Spotlight, Dynatrace, AppDynamics and Quest Foglight for Databases.

    We monitor all Remote Monitoring and Management (RMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.