We performed a comparison between ControlUp and Datadog based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."ControlUp is beneficial as it provides a web interface through which you can access all your infrastructure—servers, devices, and VDI infrastructure—all on the same platform. It supports gathering all infrastructure components in a single, unified dashboard. This helps you identify performance issues or high resource utilization, allowing quick troubleshooting. I appreciate the solid interface that ControlUp offers."
"ControlUp has some good functionalities, such as remotely pushing scripts in the device through the tool."
"Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service."
"When using ControlUp, the core feature that we have found valuable is its UI. It is a valuable tool to view the analysis reactions of a base core Level 2 or Level 1 team so that they can complete the necessary troubleshooting."
"The script-based actions have allowed us to extend the core reporting capabilities."
"The most valuable features in ControlUp are endpoint monitoring and the many features that are available."
"Integration with Netscaler and Scoutbees can provide a proper end-to-end analysis of the user's experience and give us a real ROI."
"It shows you so many details of what's going on in that log-on that, if there's a problem, you can identify it in five minutes."
"The interface and the integrations make it so easy to connect to the cloud or to the on-premise environment."
"The solution has improved the organization by providing good insights into app performance and offering good dashboards."
"Most of the features in the way Datadog does monitoring are commendable and that is the reason we choose it. We did some comparisons before picking Datadog. Datadog was recommended based on the features provided."
"The tools are powerful and intuitive to set up."
"We have hundreds of microservices, and knowing how top-level requests weave throughout all of them is invaluable."
"The dashboards and the performance of the software have been great."
"Datadog has a lot of features to be able to drill down deep into the swath of logs that our platforms generate."
"If we have a large load for users using our basic Datadog, it will immediately fire off an alert notifying us either something's wrong or not."
"The graphical user interface needs to be improved from version to version."
"We'd like to see the mobile app working again so that we can get alerts 24/7. This is especially useful for the person on call."
"ControlUp could improve the integration. Microsoft Azure Virtual Desktop monitoring has better integration."
"Solve is a quick and intuitive tool for quickly mapping data together, however, once you have the view of the data that you like, it is difficult to share this with colleagues."
"Integration is always a problem, and we feel that we are doing our best and the service provider thinks they are doing their best. I guess if ControlUp's system could be more capable or if people could understand the integration part, that would be better."
"There was some lag earlier, and reports pulled from the dashboard would sometimes be half an hour old. But now, the information provides real-time status, which is greatly appreciated. Overall, I've seen improvement in the product."
"Something I would love to see from a partner perspective would be maybe a way to do this in a surface hosting provider."
"The most common complaint that I have heard, at least within our organization, is about reporting. They have their own reporting. It's just that it doesn't yet include everything that you can look at within the application. You can only report on specific metrics or collections."
"They could have better log reporting."
"I'm still exploring the trial version, and it is fine. One thing that I haven't been able to figure out is how to retrieve a report. This is something that could be improved. I probably need to navigate to a place to access the reports."
"The pricing model could be simplified as it feels a bit outdated, especially when you look at the billing model of compute instances vs the containers instances."
"It could probably be a little bit of a better user experience."
"I found the documentation can sometimes be confusing."
"The parallel editing of the dashboards should not cause users to lose the work of another person."
"All solutions have some area to improve, and in Datadog they can improve their overall technology moving forward."
"Sometimes it’s difficult to customize certain queries to find specific things, specifically with the logging solution."
ControlUp is ranked 22nd in IT Infrastructure Monitoring with 11 reviews while Datadog is ranked 2nd in IT Infrastructure Monitoring with 137 reviews. ControlUp is rated 8.6, while Datadog is rated 8.6. The top reviewer of ControlUp writes "Great for troubleshooting and reporting with a controller that allows for configuration comparisons". On the other hand, the top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". ControlUp is most compared with Nexthink, Goliath Performance Monitor, Liquidware Stratusphere UX, eG Enterprise and Splunk Infrastructure Monitoring, whereas Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Elastic Observability. See our ControlUp vs. Datadog report.
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