We performed a comparison between CrossBrowserTesting and Sauce Labs based on real PeerSpot user reviews.
Find out in this report how the two Functional Testing Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Record and Replay is the most used functionality for us, as we can record the test cases and play them on multiple combinations of platforms."
"I must acknowledge that the customer support has been A++ when I have run into problems."
"When developing new pages that have questionable functionality or coding, we will often use CBT to test it in a browser. CBT works with our testing environment and development site."
"I can run a page through the screenshot tool, then send a URL with the results to my team."
"The support team is top-notch. I have a great relationship with them. They are extremely honest and responsive."
"SmartBear has excellent, informative webinars, so keep an eye out for those."
"It was the perfect solution that saved us time and money to perform web viewing tests on real devices, which allowed our team to correct multiple failures in devices."
"This solution helps lower the overhead cost associated with buying multiple devices."
"So far, the stability has proven to be quite good."
"I like the dashboard and seeing the test results. As a manager, I like to see the insights of the people using it, understanding the total path and run. I can see all of that as a manager. I also know team members love seeing the dashboard and seeing the test results in real-time."
"The most valuable feature is the cross-browser feature, it has many android and iOS devices both simulators and real devices. It's easy to integrate. I also like video recording too."
"With only a few clicks, it gives us the availability to use any browser and OS combination whenever we want."
"Supplying devices to a testing team of possibly close to one thousand testers and developers is a great undertaking but Sauce Labs has made this very easy and a welcomed solution."
"Sauce Labs is optimized for automation and integration with the major CI/CD platforms and developer tools. We have an integration with App Center that we're working on. They have a storage API that lets us retrieve APK and IPA, iOS and Android builds off the phone, so that we can continue testing with CI/CD. They integrate with Jenkins, and Jenkins is the main CI/CD."
"Maintaining many environments for test is a bear. These guys make it so easy with their CI integration that you can have tests going in after a few hours."
"Allows us to do JIRA Cloud and BambooHR Integration."
"A wider range of physical devices with more browser versions in the Selenium Grid would be great to insure users with out-of-date devices are able to interact with our sites."
"We had some issues with the onboarding process and the cloud conductivity could improve."
"A problem that we are facing quite often is related to the network connection. Tests can fail if the remote CrossBrowserTesting's VM has connection problems. This happens mostly with browsers of Internet Explorer family which work on Windows OS."
"Being able to test on real devices via the virtual connection is wonderful, but it can cause some lag and load time issues while testing."
"Elements of 'real' mobile/tablet testing could be sped up."
"It would be useful if we can run the live-testing test cases on multiple platforms at the same time, instead of waiting for one session to finish."
"The speed connection in mobile devices could be improved, because sometimes the load time is uncertain."
"I have experienced some lagging issues, and it does not seem like all of the testing environments are configured the same."
"With the desktop browser, we can inspect any screen with the web developer option, but they should provide something for mobiles so that we can quickly inspect elements on the device. To write the Selenium scripts, we require web locators. We have to capture them from the local and execute the script on Sauce Labs. If Sauce Labs can provide a solution where we can inspect any of the mobile devices online, it will be very helpful for us."
"They should provide a JIRA integration plugin so that we can easily log issues."
"The ability to install profiles on iOS real mobile devices should be included."
"This product is not super scalable, because you have a very specific number of VMs that you can use."
"Speeds up the time it takes to run end-to-end user interface (UI) tests inside their virtual machines (VMs)."
"We have faced challenges with the availability of mobile devices. There was once or twice where there were no mobile devices available."
"Sometimes pasting text while using "text object" does not seem to work, and it slows down testing times quite a bit."
"On a rare occasion, I will come into a ticket where a customer will have reached out to me after reaching out to Sauce Labs, saying, "Sauce Labs doesn't understand what I am going through. They are not being very helpful." So, I try to do clean up there. Outside of those extremely rare occasions, I have only had one or two of those support issues."
Earn 20 points
CrossBrowserTesting is ranked 28th in Functional Testing Tools while Sauce Labs is ranked 11th in Functional Testing Tools with 113 reviews. CrossBrowserTesting is rated 9.0, while Sauce Labs is rated 8.8. The top reviewer of CrossBrowserTesting writes "Static screenshots are the feature most often used, because they are a simple method of detecting problems". On the other hand, the top reviewer of Sauce Labs writes "Robust documentation, helpful support representative, good licensing model". CrossBrowserTesting is most compared with BrowserStack, Bitbar, Tricentis Tosca, LambdaTest and Automai AppVerify, whereas Sauce Labs is most compared with BrowserStack, Perfecto, LambdaTest and OpenText UFT One. See our CrossBrowserTesting vs. Sauce Labs report.
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