We performed a comparison between CrowdStrike Falcon and Jamf Protect based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"The stability is very good."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The product's initial setup phase is very easy."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"The price is low and quite competitive with others."
"CrowdStrike Falcon's most valuable feature is the fact that it's not getting in the way of our workforce and their workflow."
"CrowdStrike Falcon is a very light solution. It does not use too much processor or RAM."
"I like Falcon's threat detection and endpoint investigation features. It's a user-friendly solution."
"We have seen a reduction to the performance hit to our operating systems."
"The detection is very effective."
"It provides very good protection and the ability to crosscheck environments."
"The initial setup was straightforward."
"I like the Overwatch feature the most."
"The quick updates are really good. If a new OS update drops today, I'll have the Jamf Protect update within a few hours. It's also compatible with all Mac OS versions, and there's zero lag or performance impact."
"The tool's tech support is helpful and efficient. It also has an active community."
"The product's initial setup phase has very simple steps."
"I rate the technical support a ten out of ten."
"Jamf Protect is a security product that helps us with CIS benchmarks and threat prevention."
"Jamf Protect searches incoming and outgoing traffic for malware to monitor the network for security."
"We mainly use Jamf Protect to protect staff computers from malware and antivirus."
"FortiEDR can be improved by providing more detailed reporting."
"We find the solution to be a bit expensive."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"We'd like to see more one-to-one product presentations for the distribution channels."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"They don't really have anything when it comes to scanning attachments."
"Sometimes CrowdStrike changes the GUI, and they need to be better at informing us and providing guidance concerning that."
"There are some areas where some customers would prefer a different service."
"The management of the solution could improve."
"The skillsets needed to run CrowdStrike Falcon are extensive if you want to get the most value out of the tool."
"Forensic controls have room for improvement."
"We'd like to see more integration capabilities."
"The technical support team often just replies to an issue with a link to an article rather than actually calling back and talking to someone and making sure the problem is solved. To me, that's kind of weak."
"The solution's integration with other tools is slow."
"The product's price is an area of concern where improvements are required."
"The scope of improvement will fall under the support hierarchy that the tool offers to the latest version that Apple derives for any of the latest operating systems to launch."
"Jamf Protect needs to improve its pricing."
"Jamf Protect protects just Mac devices, and we would love to have one solution for other platforms and not just Mac devices."
"The solution’s stability could be improved."
"I'd really like to see some data loss prevention (DLP) capabilities. More visibility into user activity on laptops would be helpful."
CrowdStrike Falcon is ranked 3rd in Endpoint Protection Platform (EPP) with 107 reviews while Jamf Protect is ranked 30th in Endpoint Protection Platform (EPP) with 7 reviews. CrowdStrike Falcon is rated 8.8, while Jamf Protect is rated 9.4. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of Jamf Protect writes "Along with a good interface, the tool offers great technical support team". CrowdStrike Falcon is most compared with Microsoft Defender XDR, Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security and VMware Carbon Black Endpoint, whereas Jamf Protect is most compared with Microsoft Defender for Endpoint, Microsoft Defender for Business, Cortex XDR by Palo Alto Networks, VMware Carbon Black Endpoint and BigFix. See our CrowdStrike Falcon vs. Jamf Protect report.
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