We performed a comparison between CrowdStrike Falcon and Symantec Endpoint Detection and Response based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The solution was relatively easy to deploy."
"This is stable and scalable."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"NGAV and EDR features are outstanding."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"Impressive detection capabilities"
"Forensics is a valuable feature of Fortinet FortiEDR."
"The solution offers great stability."
"The scalability is good."
"CrowdStrike Falcon's most valuable features are the lightweight agent which has absolutely zero performance issues. There is no performance deterioration on the laptop on the network. It is a signature-less antivirus and anti-malware solution, it doesn't depend on signatures which better protects the systems."
"The malware protection is the most valuable feature of CrowdStrike Falcon."
"The feature that I find to be the most valuable, is being able to look at the system analysis and being able to baseline what is installed on the system."
"There are two things which customers really like about CrowdStrike. If they buy managed services from CrowdStrike, it offers them detection of security issues in one minute. If you buy their professional services, they offer insurance where you can claim up to $5 million if there's a breach. This is a huge upsell for customers."
"Its integration capability is valuable. It integrates easily with any OS."
"The solution can scale easily."
"The most valuable features of the solution are that it is easy to use and has good support."
"It is mostly used for malware detection and antivirus purposes."
"The pricing is pretty reasonable."
"The most valuable features of Symantec Endpoint Detection and Response are its immediate response and investigation."
"The solution does all that we expect it to do."
"The Detection vulnerability is very effective."
"The solution does its job with no issues."
"The solution can scale well."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"We find the solution to be a bit expensive."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The dashboard isn't easy to access and manage."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"It takes about two business days for initial support, which is too slow in urgent situations."
"Intelligence aspects need improvement"
"I haven't seen the use of AI in the solution."
"The technical support could improve because I am in India and the support I receive is from the UK or Australia. It is difficult to manage the time difference. The service could be faster. However, when we do have the support they are knowledgeable."
"In terms of features, I would like them to add detailed logging functionality in CrowdStrike. Currently, CrowdStrike detects the threats immediately based on the IOCs and the signature-based policies or many threat behaviors, but in terms of logging those threats, it is not very good. The information that they provide in the logs is very little. They can build more analytics into it."
"CrowdStrike costs a little more than its competitors."
"Falcon could be improved with more function on the mobile end of things and better optimization with mobile devices."
"CrowdStrike should add support for ransomware protection."
"The management of log aggregation is in need of improvement."
"CrowdStrike Falcon needs to improve their host management system."
"I would rate it an eight out of ten. It does what it needs to do but there's always room for improvement."
"The interface has many issues."
"It should be easier to deploy Symantec's client for end-users."
"I would like to see better scanning capabilities."
"The product doesn’t offer MDM functionality under its current licensing model."
"Technical support is not as good as we expect, and resolving problems should be more timely."
"It would be beneficial to have more integration and compatibility with other platforms."
"I think we have experienced some technical issues because the company focuses mainly on bigger clients. Also, sometimes the solution fails to detect zero-day attacks, so that feature needs some enhancement because it is lacking compared to other solutions."
"They need to improve their cloud presence."
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CrowdStrike Falcon is ranked 3rd in Endpoint Detection and Response (EDR) with 110 reviews while Symantec Endpoint Detection and Response is ranked 24th in Endpoint Detection and Response (EDR) with 28 reviews. CrowdStrike Falcon is rated 8.6, while Symantec Endpoint Detection and Response is rated 7.6. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of Symantec Endpoint Detection and Response writes "A highly stable and affordable solution for detecting and preventing security threats". CrowdStrike Falcon is most compared with Microsoft Defender XDR, Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security and VMware Carbon Black Endpoint, whereas Symantec Endpoint Detection and Response is most compared with Microsoft Defender for Endpoint, Trend Vision One, Kaspersky Endpoint Detection and Response Expert, Bitdefender GravityZone EDR and Trellix Endpoint Security (ENS). See our CrowdStrike Falcon vs. Symantec Endpoint Detection and Response report.
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We monitor all Endpoint Detection and Response (EDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
