We performed a comparison between CrowdStrike Falcon and Trend Micro ServerProtect based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Additionally, when it comes to EDR, there are more tools available to assist with client work."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"This is stable and scalable."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"The most valuable feature is the analysis, because of the beta structure."
"The automatic alert feature is the most important feature of the solution."
"The most valuable feature is the machine learning that they use to check certain patterns in the endpoint devices. It checks the whole ecosystem or entire environment."
"The detection is very effective."
"Because it is security product and acts like an AIML smart product, not merely based on daily/weekly updates and signatures."
"It seems to do a pretty good job of protecting the host. It offers good insights that it gives you when it has a detection. It's pretty incredible."
"Everything is automatic. I install the sensor and renew the service. Periodically, I get a notice that they've shut something down."
"The detection is very reliable. Also, OverWatch is a great feature."
"The CrowdStrike Falcon agent is very lightweight. Users never complain about their PCs getting stuck and things like that."
"It can be managed from the cloud."
"Scalable security solution with virtualization and virtual patching functions, able to provide full security that's specific to the service, e.g. it handles virtual machines better."
"Technical support was perfect."
"ServerProtect's best feature is virtual patching, which takes care of patching even if your servers aren't updated with the latest threat definitions."
"Able to quarantine any malware."
"I use this solution for data blocking, software protection, and frame protection."
"It helps us quickly address potential issues and provides us with valuable insights."
"Allows us to protect OneDrive and SharePoint, and emails too."
"Cannot be used on mobile devices with a secure connection."
"The dashboard isn't easy to access and manage."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"The solution is not stable."
"We'd like to see more one-to-one product presentations for the distribution channels."
"Detections could be improved."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"Crowdstrike Falcon XDR can improve the integration. There are some locks on the cloud to on-premise integrations."
"I would like CrowdStrike to provide some correlation in the threat analysis, so we can visualize things better."
"I would like to see a little bit more in the offline scanning ability. This just comes from my background in what I have done in other positions. They only scan on demand, so I always have this fear that we sometimes maybe email out a dormant virus and can be held liable for that. That is something where I would like to see a little bit more robustness to the tool."
"In terms of features, I would like them to add detailed logging functionality in CrowdStrike. Currently, CrowdStrike detects the threats immediately based on the IOCs and the signature-based policies or many threat behaviors, but in terms of logging those threats, it is not very good. The information that they provide in the logs is very little. They can build more analytics into it."
"Support, particularly related to after-sales and after deployment, could be improved a bit. If you need to connect to support, it takes at least a day to reach the support team and get a proper reply."
"There are some areas where some customers would prefer a different service."
"On the firewall management side, there should be more granularity. There should also be more granularity for device control. Everything else is brilliant."
"I would rate it an eight out of ten. It does what it needs to do but there's always room for improvement."
"Integration with different platforms could be an area for improvement in Trend Micro ServerProtect, e.g. it needs more integration. It could also be more secure and more stable. In the next release, this solution should also include more EDR visibility."
"The cost is very high and it should be lower to be more competitive."
"Notifications are not very good with Trend Micro."
"No built-in vulnerability scanner for management solutions."
"There are a few areas of improvement. Despite its high performance, there are certain aspects related to the operating system that could be improved. Specifically, I find that the protection for certain actions requires more effort compared to other actions."
"The endpoint protection could always be stronger."
"Trend Micro is a little bit complicated when it comes to setting up special policies."
"Lacking analytics and a machine learning technique."
CrowdStrike Falcon is ranked 3rd in Endpoint Protection Platform (EPP) with 107 reviews while Trend Micro ServerProtect is ranked 48th in Endpoint Protection Platform (EPP) with 13 reviews. CrowdStrike Falcon is rated 8.8, while Trend Micro ServerProtect is rated 7.8. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of Trend Micro ServerProtect writes "Ensures comprehensive protection, monitoring capabilities, and real-time insightful information". CrowdStrike Falcon is most compared with Microsoft Defender XDR, Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security and VMware Carbon Black Endpoint, whereas Trend Micro ServerProtect is most compared with Cortex XDR by Palo Alto Networks, Microsoft Defender for Endpoint, SentinelOne Singularity Complete, Kaspersky Endpoint Detection and Response Optimum and Bitdefender GravityZone Enterprise Security. See our CrowdStrike Falcon vs. Trend Micro ServerProtect report.
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