We performed a comparison between CrowdStrike Falcon and Trend Micro Worry-Free Services Suites based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This is stable and scalable."
"Fortinet is very user-friendly for customers."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The product detects and blocks threats and is more proactive than firewalls."
"The solution was relatively easy to deploy."
"Ability to get forensics details and also memory exfiltration."
"The product's initial setup phase is very easy."
"The Protect functionality on the laptops provides great visibility into what's occurring, and the cloud management of the platform is what we needed."
"The most valuable feature is the machine learning that they use to check certain patterns in the endpoint devices. It checks the whole ecosystem or entire environment."
"The CS falcon agent is a lightweight agent compared with other agents of EDR products."
"It has definitely minimized resources. When everything was on-prem, there was a lot more work maintaining it. One of the big value tickets: I don't have lists of hundreds of exceptions for certain applications that I have to maintain, add, delete, and move. The very nature of the product has lessened my workload considerably."
"The most valuable feature is that we don't need to re-image machines as much as we had to."
"The UI is simple and self-explanatory. Everything is easy to understand."
"Falcon's best feature is its detection and blocking of threats."
"Probably the most valuable thing to me is the real-time response piece. The fact that I can connect to an endpoint as long as it is on the Internet, no matter where it is globally. I can remove files from the endpoint, drop files on the endpoint, stop processes, reboot it, run custom scripts, and deploy software. Pretty much no other tool can do all that."
"The most important feature is behaviour detection."
"The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, making it a robust solution for comprehensive security needs."
"The solution's ability to operate without placing a heavy burden on our system resources is particularly commendable."
"The most valuable feature of the solution is the ease of deployment."
"We use the solution for endpoint protection, malware detection, and detecting unsafe web access."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The support needs improvement."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"The SIEM could be improved."
"FortiEDR can be improved by providing more detailed reporting."
"Making the portal mobile friendly would be helpful when I am out of office."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The detection time has room for improvement."
"CrowdStrike Falcon could improve the logs by making them free to the API."
"The biggest issue with Falcon as a standalone product is it doesn't have very much reporting."
"To simplify the budgeting process for our clients, CrowdStrike should consider offering bundled packages that include essential features."
"The technical support team often just replies to an issue with a link to an article rather than actually calling back and talking to someone and making sure the problem is solved. To me, that's kind of weak."
"It would be nice if the dashboard had some more information upfront, and looked a little better."
"There are some areas where some customers would prefer a different service."
"I think there's an opportunity to enhance the AI or at least the traps to say, if something changes from this baseline, let us know and flag it."
"The solution's documentation is not good, and I'm struggling to change global configurations."
"The solution’s scalability is limited."
"Trend Micro Worry-Free Sevices Suits' pricing remains a concern for our non-profit organization. Despite receiving some discounts, we find the pricing on the higher side."
"Trend Micro should improve its Worry-Free Services Suites, particularly the agent for Windows operating systems."
"The EDR part of the product is an area of concern where improvements are required."
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CrowdStrike Falcon is ranked 3rd in Endpoint Protection Platform (EPP) with 110 reviews while Trend Micro Worry-Free Services Suites is ranked 41st in Endpoint Protection Platform (EPP) with 6 reviews. CrowdStrike Falcon is rated 8.6, while Trend Micro Worry-Free Services Suites is rated 7.6. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of Trend Micro Worry-Free Services Suites writes "Can be used for endpoint protection and malware detection, but it is too expensive compared to other products". CrowdStrike Falcon is most compared with Microsoft Defender XDR, Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security and VMware Carbon Black Endpoint, whereas Trend Micro Worry-Free Services Suites is most compared with Trend Vision One Endpoint Security, Microsoft Defender for Business, ESET Endpoint Protection Platform, Kaspersky Endpoint Security for Business and Microsoft Defender for Endpoint. See our CrowdStrike Falcon vs. Trend Micro Worry-Free Services Suites report.
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