We compared Datadog and Nagios XI across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Datadog users like its customizable displays, error tracking, and advanced AI/ML capabilities. Nagios XI received positive feedback for its versatility and adaptability. It offers a diverse selection of plugins and scripts for monitoring needs.
Room for Improvement: Datadog could enhance its usability and reduce its learning curve. Users said integration was another pain point. Users have suggested Nagios XI could improve integration, simplify configuration, and make the platform more user-friendly. Nagios XI users also suggest improvements to network visibility and cloud discovery.
Service and Support: While many users spoke highly of Datadog’s support team, others reported slow support responses, especially in the Asia-Pacific region. Some Nagios XI customers complained about the lack of chat or phone support options.
Ease of Deployment: Datadog’s setup is considered straightforward, and users often receive help from a partner or vendor. Some Nagios XI users found the setup to be relatively simple, while others considered it challenging. Deployment can take a few months to complete, and there’s a steep learning curve.
Pricing: Opinions about Datadog's price are divided. Some users found it costly, but others thought it was acceptable. Some said the pricing model could be clearer and better explained. Nagios XI’s pricing is considered reasonable and transparent, with no extra charges.
ROI: Users said Datadog saved them time and improved visibility into security blind spots. Nagios XI users reported positive outcomes overall, but some said visibility limitations lower the solution’s ROI.
Comparison Results: Datadog is praised for its customizability, easy setup, and robust AI features, but some users say it has room for improvement in areas like usability and integration. Datadog’s pricing and customer service received mixed reviews. Nagios XI is an affordable, flexible solution with a broad feature set and a selection of helpful plugins. At the same time, users say the setup can be complex, and some expressed a desire for more convenient ways to contact support.
"The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"We integrate our application logs. It is great to be able to tie our metrics and our traces together."
"The installation step is pretty straightforward."
"Its integration definitely stands out. It provides seamless monitoring of all our systems, services, apps, and whatever else we secure and monitor. Visualizations have become simpler with dashboards. We are getting visibility into systems, services, and apps stack through a single pane of glass, which is good. We are able to put logs in context."
"The most valuable features are the dashboards and the reporting."
"It has scaled great. I haven't run into any problems anywhere that I've used it. They have handled everything that we have needed them to."
"Integrating Datadog with other platforms has made our monitoring processes a bit easier. It's not super simple, but it's manageable."
"It provides more cloud data. They tend to just get the way a service would be designed on the cloud."
"Datadog dashboards are pretty great."
"The installation is no problem. I've installed Nagios several times."
"The solution has a lot of plugins and scripts integrated with it."
"Nagios XI helped me to draw the network and check for system failures."
"The Script Module in Nagios is really easy to use and is really cost efficient."
"This is a very good solution and it is simple to use, for any company."
"Nagios XI is a simple monitoring tool with performance management."
"Nagios XI is stable."
"Though I downplayed the administrative NCC GUI, this is by far the strongest aspect of the Nagios XI product."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"I think better access to their engineers when we have a problem could be better."
"They need to implement template variables into the message response body."
"Sometimes it’s difficult to customize certain queries to find specific things, specifically with the logging solution."
"Geo-data is also something very critical that we hope to see in the future."
"Delta traces on the Golang profiler are extremely expensive concerning memory utilization."
"It can be overwhelming for new people as it has a lot of features."
"The ease of implementation needs improvement."
"Sometimes, it takes a long time to load the dashboard if we have many charts."
"I would like to be able to extend it to all of our data centers, whether they are in the cloud or not. It would be helpful if I could connect everywhere."
"There's room for improvement in the visibility, and in the ability to extract information. Stuff like this should be more simple."
"I would like to see more customization in the network map because it is a bit tricky to use it."
"The pricing has recently risen. I know they've changed what is covered under the license, however, it doesn't change the way we use it and adds nothing to our experience, and yet we now have to pay more."
"The product does not have SAP monitoring."
"I would like to see support for notification via SMS."
"I would like a much easier GUI so that I can delete events and logs, which will free up a lot of space."
"The reporting part should be made simpler. While we can obtain all the reports we need, we always have to create work-arounds to get them."
More Juniper Mist Premium Analytics Pricing and Cost Advice →
Datadog is ranked 2nd in IT Infrastructure Monitoring with 137 reviews while Nagios XI is ranked 9th in IT Infrastructure Monitoring with 54 reviews. Datadog is rated 8.6, while Nagios XI is rated 8.2. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Elastic Observability, whereas Nagios XI is most compared with Nagios Core, Zabbix, PRTG Network Monitor, Wireshark and Icinga. See our Datadog vs. Nagios XI report.
See our list of best IT Infrastructure Monitoring vendors, best Network Monitoring Software vendors, and best Cloud Monitoring Software vendors.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.