We compared Dell Avamar and Rubrik based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Dell Avamar earns acclaim for its scalability, data compression capabilities, swift incremental backups, and seamless integration with Data Domain and VM stacks. Rubrik is praised for its automated policy enforcement and efficient ransomware detection. Dell Avamar could improve its tape connectivity and bare-metal restoration. Users also requested better Azure backups and a more user-friendly interface. Rubrik could expand compatibility with open-source databases, improve documentation, and strengthen its ability to back up remote sites.
Service and Support: Some customers express satisfaction with Dell support, but others said there is room for improvement. Rubrik customers appreciate the support team's expertise and fast response.
Ease of Deployment: Opinions on Dell Avamar’s setup were mixed. Some users found it to be straightforward, while others considered it complex and difficult. Deployment time ranged from a few hours to a week, and assistance from Dell engineers might be necessary. Rubrik's setup is simple, and users say the support team was available to assist as needed.
Pricing: Dell Avamar’s pricing is generally seen as reasonable, but some users think it is expensive. Some users find Rubrik's pricing expensive, but many say it’s justified by its encryption and security features. Rubrik's license includes both software and hardware without any additional costs.
ROI: Dell Avamar provides cost savings through data reduction, deduplication, and compression. Rubrik provides peace of mind and some cost savings, but users say that quantifying the ROI is difficult.
Comparison Results: Dell Avamar is a scalable solution that offers excellent data compression and fast compression. However, Avamar earned mixed reviews for support, deployment, and pricing. Users also requested better Azure and bare-metal backups and restoration capabilities. Users like Rubrik’s advanced ransomware features, excellent support, and automated policy enforcement. However, some had issues with its remote backup abilities and high price tag.
"The performance of Dell EMC Avamar is good."
"The most valuable feature of Avamar would have to be the way it works over needing very little bandwidth to move data across a WAN or LAN."
"The product has a proven track record of good backups without much of a failure ratio. It also has a good backup in terms of the compression ratio."
"The most valuable features are image backups and file backups."
"It works quickly and is very stable."
"We've found the product to be stable."
"The most valuable feature for me in Dell Avamar is the automation, which is good for completion."
"Graphically, it's very user interactive. It's got a very nice interface."
"The system is able to determine when it is the best time to do backups. This is SLA-driven, and if it is not possible to maintain this SLA, the system will tell you too."
"Rubrik can also serve as a secondary host for emergency recoveries."
"The most valuable features of Rubrik are the restoration and ease of use."
"The solution’s ransomware recovery, from a security perspective, is one of the biggest features of the product. We don't have to worry about the operational complexity of air-gapped backups and can rely more on the immutability approach. It is a highly valued feature in this solution."
"Instant recovery of virtual machines allows for the restoration of services in minutes."
"The user interface (UI) is great. It is very lightweight and intuitive."
"The archiving, off-of-box, is awesome. It lets you put your data where you want it and gives you the peace of mind of having more than one copy of it. And it's smart about the way that it does the archiving. It doesn't just copy one-for-one. It does all of its processing of the deduplication and compression before it sends it off to the archive, which helps with our cloud costs."
"Rubrik is highly scalable and is easy to do."
"It would be helpful if there was cloud support."
"Compared with Cohesity or Rubrik, which have some continuous data protection for backup and replication, this solution tends to lack in this area."
"It would be better if we could integrate easily with other platforms."
"It lacks support for certain plugins, like SAP HANA, for example."
"Dell hasn't done a good job at handling these upgrades, or the way EMC used to handle them."
"It would be helpful if the product offered more integration potential."
"The user interface needs to be improved. It's not as good as it could be."
"If you don't have DPA, the reporting features are not as user-friendly, so reporting is something that they can improve on."
"Rubrik's disaster recovery capabilities could be improved."
"They should give more access to the backend capabilities. From a customer point of view, you do not have access to all the features on the system. You have to engage their support to perform some of the tasks. It would be helpful for an experienced engineer to be able to go and do some of those tasks prior to contacting the support."
"They need to find a solution for SMBs. It is currently only suitable for enterprises or big customers. They need to find a solution that suits SMBs."
"The main pain points we experienced was the stability of the system. We received a lot of instability when we have upgraded from a certain version to a new version. The newer version was completely filled with bugs and we needed to purge the system every week until we update to a newer version that was available one year later. The stability of the code is the main problem, they need to make it better."
"User interface could be improved."
"I would like to see the entire Office 365 product suite backed up by Rubrik. For instance, they do SharePoint and Exchange online, but they don't back up Microsoft Teams. So, I would like to see more of the Office 365 suite added into their backup capabilities."
"If I could take a snapshot from a physical and be able to stand it up as a virtual immediately without the need to rebuild an entire system and restoring files, that would be HUGE."
"The only thing that can be improved is catering for open source databases because at the moment it doesn't cater for Mongo, MySQL, and Postgres."
Dell Avamar is ranked 12th in Backup and Recovery with 81 reviews while Rubrik is ranked 4th in Backup and Recovery with 83 reviews. Dell Avamar is rated 7.6, while Rubrik is rated 9.2. The top reviewer of Dell Avamar writes "Stable, integrates well with other solutions, and has a good price, but its UI needs a refresh". On the other hand, the top reviewer of Rubrik writes "Easy to use with minimal training required, innovative, good support". Dell Avamar is most compared with Dell PowerProtect Data Manager, Veeam Backup & Replication, Dell NetWorker, Dell PowerProtect DP (IDPA) and Commvault Cloud, whereas Rubrik is most compared with Veeam Backup & Replication, Cohesity DataProtect, Commvault Cloud, Zerto and Veeam Backup for Microsoft 365. See our Dell Avamar vs. Rubrik report.
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