We performed a comparison between Dell NetWorker and NetApp SnapCenter based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The software is quite complicated and useful for large corporations using different information systems."
"The response time of the tech support is swift. The support is fantastic."
"Dell NetWorker's user interface is quite simple and very interactive."
"The GUI is user-friendly."
"The most valuable features for us at the moment are NFS, file system backup, and IP backup."
"The updated graphical interface is better than it used to be."
"The backup capabilities and the automatization of the backup - along with the potential to make the back up on a virtual machine - are the solution's most valuable aspects."
"The extensive information provided on tool properties has been very useful, specifically the information on databases"
"It has very fast backup and can handle a huge amount of data. It also enables really fast recovery."
"Technical support has been very helpful when we have issues."
"The way that it interconnects with VMware is really handy, because you can go right into your vSphere client, where you spend a lot of the day anyway, right-click on one of the VMs where you have backups running for however long, and you can restore either some files or restore the entire thing."
"The product’s most valuable feature is cloning."
"Being able to add everything in as resource groups is a valuable feature... Having all the SQL servers put into specific buckets, based on their year of release - 2008, 2012, 2014 - allows us to get almost immediate backups that are easily seen and reported on."
"The Exchange plugin is the most valuable because we have a lot of customers that use SnapManager Exchange and have to migrate to SnapCenter."
"The initial setup was straightforward."
"The main advantage is its fast backup and restore."
"Dell NetWorker could improve the GUI to include rack recovery."
"The UI is not user-friendly."
"The web console could be a lot better."
"I would like to see encryption included in the next release to encrypt the data that we are backing up."
"There are too many reboots and the software requires constant updating."
"Could have a better recovery system."
"The price could be cheaper."
"The deduplication needs improvement and it could use better integration."
"Groups might be helpful for each site or data center so that we know a given data center has these resources while another data center has those resources. It's not always easy to group hosts by type."
"The compatibility with other manufacturers, like Oracle and Hyper-V, could be improved. I would like to see it be more compatible with other software."
"I have an issue with SnapCenter because sometimes a VM cannot be backed up... The way SnapCenter works is that it makes a backup of all the VMs and then it removes all the old backups. If one VM cannot be backed up for some reason, it has already created a new backup for all the VMs but it cannot remove the old backups. It ends up creating so many backups in VMware and it will cause a performance problem if the condition is not fixed."
"The tool could be faster."
"The documentation could be a little bit better so that we could handle more of the troubleshooting ourselves, rather than having to go through support."
"The GUI is still so-so. I' don't use the GUI that often anymore because it's really slow, refreshing disks, refreshing hosts, and you have to click a lot."
"I'm waiting for SnapCenter for hybrid solutions. Right now, we only have SnapManager for hybrid. I need agents for that. People are looking to install SnapCenter in a SQL environment, but where they're running SQL on Hyper-V and using virtual files. Currently, we don't have support for hybrid."
"There is one area that needs improvement and that's in the alerting. When you set up your SMTP alerts, it only has - and I don't understand why - the ability to send an anonymous SMTP. It doesn't do basic authentication, which frustrated me for a while until I figured out that I'm not missing something. It's just not there."
Dell NetWorker is ranked 13th in Backup and Recovery with 73 reviews while NetApp SnapCenter is ranked 42nd in Backup and Recovery with 24 reviews. Dell NetWorker is rated 7.8, while NetApp SnapCenter is rated 8.0. The top reviewer of Dell NetWorker writes "A stable tool that has an easy-to-use GUI that enables quick restoration". On the other hand, the top reviewer of NetApp SnapCenter writes "A stable solution that is mostly used by banks and financial institutions". Dell NetWorker is most compared with Dell PowerProtect Data Manager, Dell Avamar, Veeam Backup & Replication, Veritas NetBackup and Commvault Cloud, whereas NetApp SnapCenter is most compared with Veeam Backup & Replication, Cohesity DataProtect, Commvault Cloud, NetApp Cloud Backup and Delphix. See our Dell NetWorker vs. NetApp SnapCenter report.
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We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
