We performed a comparison between DX SaaS and Nexthink based on real PeerSpot user reviews.
Find out in this report how the two Digital Experience Monitoring (DEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Actionable insight is the most valuable feature."
"It supports numerous platforms."
"DX allows you to customize and gives you a high degree of control."
"It is useful for managing end-user devices. The insights and the data that you get from end-user devices are most valuable."
"Nexthink's best features are Engage and Act, which we use in combination for self-healing use cases."
"Number of service incidents dropped by more than 20%."
"It is a very stable product with regular security and feature updates."
"Although limited to 100,000,000 events per engine, it is suffice to do investigations for more than 30 days."
"All the features of Nexthink are really useful when it comes to providing visibility into the endpoints and the services that we are monitoring, but the most interesting and useful features are the campaign and remote actions."
"Nexthink saves a lot of time for the technicians who work on the troubleshooting side...Nexthink provides its users with a very good point of overview and presentation."
"I would rate the solution's stability a nine out of ten."
"DX SaaS is a latecomer to the APM market. Some things that are straightforward in Dynatrace are complicated in DX. For example, upgrading the agents is a seamless process in Dynatrace, but it's a pain in DX SaaS. You should be able to upgrade in the Application Command Center. However, it is not working correctly."
"Old user interface and dashboards could be improved."
"The ability to scale presents a challenge as the cost of handling vast amounts of data in the cloud must be taken into account."
"We've had some issues integrating Nexthink with the cloud, so there are some delays in bandwidth, causing it to slow down a little. If they added better integration with the public cloud, I would be more likely to recommend it to customers."
"They can improve the Nexthink action module."
"The next release could use some improvement in the tools that are provided."
"We would like better connectivity with SCCM for on-premises infrastructure and autopilot for cloud deployment."
"The solution could use better automation and less coding. Since I am part of the administrative background, I'm not completely into the development side. I'm not well versed in coding."
"The tool should improve its pricing and performance. It also have nothing related to patch management."
"They were having some limitations on the number of alerts that you can generate. This definitely needs to be increased."
"It would be good to have a more controlled way to access their cloud environment."
DX SaaS is ranked 10th in Digital Experience Monitoring (DEM) with 3 reviews while Nexthink is ranked 1st in Digital Experience Monitoring (DEM) with 21 reviews. DX SaaS is rated 6.6, while Nexthink is rated 8.6. The top reviewer of DX SaaS writes "It's highly customizable but lacks many features of available in competing solutions". On the other hand, the top reviewer of Nexthink writes " A monitoring tool that helps save the time of its users with its features while offering a reasonable amount of stability and scalability". DX SaaS is most compared with DX Unified Infrastructure Management, Nagios XI, Zabbix and Dynatrace, whereas Nexthink is most compared with SysTrack, ControlUp, Alluvio Aternity , Liquidware Stratusphere UX and ConnectWise Automate. See our DX SaaS vs. Nexthink report.
See our list of best Digital Experience Monitoring (DEM) vendors.
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