DX Unified Infrastructure Management vs SolarWinds Server and Application Monitor comparison

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Executive Summary

We performed a comparison between DX Unified Infrastructure Management and SolarWinds Server and Application Monitor based on real PeerSpot user reviews.

Find out in this report how the two Server Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
772,679 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We are able to go in and actually leverage the thick client for a nice easy drag and drop solution.""MultiWAN and Balance service""The ability to monitor any platform. We have Windows, Linux, AIX, and mainframe all being monitored with the same UIM infrastructure.""Easy admin functionality. You can quickly do all the admin functionality without reducing cycles.""The benefit is easy installation. Thus, the model approach of the product and out-of-the-box probes, which deliver direct value.""Technical support is great.""Monitoring infrastructure and business applications are the most valuable features.""It is reliable when it comes to monitoring."

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"Manage Groups: The capability to group appropriate devices gives better visibility of sites, categories, or critical regions. The same can be used to represent a dashboard for higher management.""The solution is end-to-end from the network and the application to the processes. Everything about the enterprise infrastructure is being covered by the solution. It's easy to use and easy to navigate and one of the leaders among monitoring solutions.""SolarWinds is a very stable platform compared to others on the market.""Identifying the problem statement is easy.""The application dependency feature identifies issues between applications and servers or within the network where the application is hosted. It highlights related problems, whether related to packet processing or other issues, enabling the creation of alerts and reports accordingly.""I'd rate technical support at eight out of ten. They are helpful and fast.""We use the solution as a central monitoring tool. We use it to monitor every transaction that has a relation to the organization’s infrastructure.""The more valuable feature of this solution is the Exchange feature."

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Cons
"A useful feature to have would be automatic configuration per standard by new robots that check in for any particular customer.""The biggest feature that I've been hoping they would enhance on is inventory management: things like adding/removing nodes.""We would like the navigation of this solution to be more user friendly for our system administrators.""​We want to see more investment in the UI and the dashboard.""The other element is that there are no real templates, out of the box. Let's go with an example where we do have the probe, which is great, and we do have a really nuanced customer with a small set of devices that maybe not a lot of other customers use. There might not be a template in place, so effectively we have the tool in front of us but we still need to develop a solution. So it would be really nice to see a little bit more of something like a central repository of templates that we could use. That would help us expedite our onboarding process.""CA UIM needs some improvement with performance reporting (if we compare it to CA eHealth).""There should be wider coverage of storage infrastructure.""We had to do some work to make what was more of a business class solution work at an enterprise level."

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"The stability, flexibility, and ease of use could be improved.""Reporting is the only thing with which we currently have challenges. They have this in two ways. There is the report writer, which is the backend, and we also have web reports, which are on the console. So, they have removed the report writer for the backend reports, and we are making use of the web console, but most of the users are not finding it very interesting to use the frontend reports. I would like them to bring back the report writer. That's the key area within it to improve on the reporting. If they can bring back the report writer, then most users will actually be comfortable. I have some customers who are trying to export their report to an Excel format, but it is not possible because they said any report that has been done from the web console cannot be exported to Excel, but most of the customers need to export their reports to Excel. That's one area they need to work on.""The product does not explain why a problem occurred.""The templates could use improvement. Currently, they are quite complex. They should have drag-and-drop functionality instead. It would make it easier to use.""Mapping interactions between systems.""SAM AppInsight for SQL: The ability to ignore fragmentation of specific indexes.""In terms of the dashboards on offer, they should work to improve them. The types of dashboards that you get in terms of the graphs on offer aren't ideal right now.""They should incorporate more artificial intelligence. There should also be more predictive features."

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Pricing and Cost Advice
  • "This product is expensive compared to other vendors (SolarWinds, ManageEngine)."
  • "The product-price ratio is better than other brands such as Fortinet or SonicWall."
  • "The license cost depends on the number of probes and robots."
  • "Reasonable setup cost and licensing prices."
  • "CAD $400,000 annually."
  • "Customers pay for the license and the support."
  • "Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
  • More DX Unified Infrastructure Management Pricing and Cost Advice →

  • "I have always said SolarWinds is very “proud” of their products, meaning they are expensive. I cannot afford to purchase all the licenses I need for all the SolarWinds products."
  • "When planning for the number of licenses to purchase, make sure you understand all of the elements within an application required to really understand performance well. In our case, we quickly came to the conclusion that an unlimited license for SAM was the way to go."
  • "Nagios XI, WhatsUpGold, Uptime Software, PRTG, Manage Engine, and SpiceWorks are the other tools that have lower pricing and licensing costs. However, they can't compete with SolarWinds when it comes to the features and functionality that SolarWinds can provide."
  • "I would advise potential buyers to wait until the end of the quarter, end of year, or other time to place orders. There are actually great deals to be had at those times if your budget cycle can match up."
  • "Pricing and licensing is fair for what you get. It does have a great bang-for-the-buck appeal."
  • "SAM is not per server so the pricing model can be deceiving. If you have an enterprise environment, you will quickly exceed your licensing quickly. You should know this before going in."
  • "Understanding the counts of objects to monitor will determine the licensing need. In terms of pricing, it’s not cheap but it’s not expensive as larger vendors whose products don’t have all the features or integrations."
  • "The product might cost you $30,000 USD to buy, but scaling this solution requires the purchase of additional polling engines at $20,000 USD each."
  • More SolarWinds Server and Application Monitor Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The feature that we've found to be very helpful is the way the solution categorizes the devices to identify groups, groups of devices and clusters. This allows us to be aware of their position within… more »
    Top Answer:We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue. We would also like to see some enhancements in assignment… more »
    Top Answer:I primarily use DX UIM to capture performance data and faults.
    Top Answer:The price is too high. The tool is overpriced. We don't need all the features. The product must minimize the features and reduce the price. It all comes down to pricing. The customers find it pretty… more »
    Top Answer:The biggest pain point is root cause analysis. It is difficult to analyze, assess, and warn my IT department about what will happen in the next five hours. It is also difficult to use AIOps to reduce… more »
    Ranking
    14th
    out of 42 in Server Monitoring
    Views
    453
    Comparisons
    264
    Reviews
    6
    Average Words per Review
    508
    Rating
    8.2
    11th
    out of 42 in Server Monitoring
    Views
    1,639
    Comparisons
    1,054
    Reviews
    10
    Average Words per Review
    406
    Rating
    7.3
    Comparisons
    Also Known As
    DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
    SolarWinds SAM
    Learn More
    Broadcom
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    Overview

    DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.

    Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.

    SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.

    Sample Customers
    CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
    Andr. L. Riis AS, NetSuite
    Top Industries
    REVIEWERS
    Financial Services Firm23%
    Healthcare Company12%
    Comms Service Provider12%
    Insurance Company11%
    VISITORS READING REVIEWS
    Manufacturing Company20%
    Computer Software Company13%
    Financial Services Firm12%
    Comms Service Provider6%
    REVIEWERS
    Financial Services Firm20%
    Construction Company13%
    Recruiting/Hr Firm7%
    Energy/Utilities Company7%
    VISITORS READING REVIEWS
    Educational Organization41%
    Computer Software Company10%
    Government7%
    Financial Services Firm6%
    Company Size
    REVIEWERS
    Small Business22%
    Midsize Enterprise16%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise14%
    Large Enterprise64%
    REVIEWERS
    Small Business36%
    Midsize Enterprise15%
    Large Enterprise49%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise48%
    Large Enterprise40%
    Buyer's Guide
    DX Unified Infrastructure Management vs. SolarWinds Server and Application Monitor
    May 2024
    Find out what your peers are saying about DX Unified Infrastructure Management vs. SolarWinds Server and Application Monitor and other solutions. Updated: May 2024.
    772,679 professionals have used our research since 2012.

    DX Unified Infrastructure Management is ranked 14th in Server Monitoring with 120 reviews while SolarWinds Server and Application Monitor is ranked 11th in Server Monitoring with 38 reviews. DX Unified Infrastructure Management is rated 8.2, while SolarWinds Server and Application Monitor is rated 8.0. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of SolarWinds Server and Application Monitor writes "We use this product for base and application monitoring. ". DX Unified Infrastructure Management is most compared with ManageEngine OpManager, SCOM, DX SaaS, DX Spectrum and Zabbix, whereas SolarWinds Server and Application Monitor is most compared with Azure Monitor, Dynatrace, AppDynamics, Prometheus and Nagios XI. See our DX Unified Infrastructure Management vs. SolarWinds Server and Application Monitor report.

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    We monitor all Server Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.