We performed a comparison between Dynatrace and Prometheus based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Dynatrace was preferred due to its more comprehensive features, including real-user monitoring, session replay, and synthetic monitoring. It also has better AI capabilities for automating incident alerts and a Kubernetes module for topology visualization. Dynatrace has better customer service and support, with some customers rating it highly and others rating it as average, while Prometheus relies on documentation and community support.
"Dynatrace is a single platform. It has all these different tools but they are actually all baked into the OneAgent technology. Within that OneAgent... you have the different tool sets. You have threat analysis, memory dumps, Java analysis, the database statements, and so on. It's all included in this OneAgent. So the management is actually quite easy."
"We're able to tell them which calls, which methods, which interface were the problem."
"The triaging is amazing. And at the same time, it provides depth, all the way to what kind of a method, what variables are inside those methods. Without getting too into the technical, the depth it gets to, pinpointing the problematic area - where exactly the problem is happening - is amazing."
"The ability to create any dashboard that you want for different levels of reporting for technical people, managers, or even executive level. They can get a one page view of what the system health and performance looks like."
"Helps us in understanding what elements on the page contribute to load time and the primary areas to focus on for improvement."
"Scalability is great. My biggest concern when we first put it in was the resources that it would take up, network traffic that it might create. But it seems perfectly scalable to any environment. Even on some of our heaviest use servers, it doesn't seem to affect anything."
"I think with Dynatrace, it has helped to bring value to the business because now we can speak using the same language."
"It is very stable. The improvements that they keep making just make the tool more useful."
"Prometheus is a great solution for monitoring."
"The product's initial setup phase is very easy."
"It is highly valuable as it serves as the foundation for our infrastructure monitoring tools."
"The scalability of Prometheus is very good."
"It is an efficient solution."
"The feature I found most valuable is the number of integrations. It is the industry standard for metrics."
"The most valuable features of Prometheus are the many functions available. The functions are helpful for understanding the behavior of applications and infrastructure."
"It has lots of APIs and libraries to integrate with any kind of language."
"When compared with other tools, the experience needs improvement. I would like them to build out the interactions and make them friendlier."
"I think they're working on even more integration from external third party input, but that is ongoing. So the faster it's there the better. Clock monitoring is one of these areas where improvements can be made."
"Network monitoring is lacking and could be improved."
"UEM (User Experience Management) works great for web clients and Android and IOS apps, but for other rich clients it's a lot more challenging."
"The flexibility when it comes to integrating with other tools is very low."
"One of the features that we are lacking is on the reports side. We don't have much reporting available. And the dashboards. I checked on their blog and they said that they are working on the dashboard front where you can create the dashboards. We do have dashboards available. They said they are bringing in a lot of things there, so I'm looking forward to that, on reports."
"Improvements in Synthetic monitoring would be great. Certain features of thick client, if available in the web interface, would also be a great improvement."
"The dashboarding process and creating measures and metrics, it needs to be made a little bit easier and more simplified. "
"They could provide efficient logs in terms of clarity and ease of access similar to Datadog’s paid version."
"The UI and GUI are areas of concern in the product."
"One potential area for improvement would be fixing the occasional glitches and bugs."
"The scalability must be improved."
"If you are not quite technical, it can be pretty hard to understand the way it works and how to query data in Prometheus."
"The solution's error handling part could be improved."
"When it comes to deployment, if you have no experience with something like a CI/CD pipeline, it might be a challenge."
"Prometheus' UI color can improve. Using the Prometheus UI for configuration or analyzing queries is a horrible experience."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 341 reviews while Prometheus is ranked 9th in Application Performance Monitoring (APM) and Observability with 32 reviews. Dynatrace is rated 8.8, while Prometheus is rated 8.4. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of Prometheus writes "A very flexible open box that can be used vastly to do anything you need". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Instana Dynamic APM, whereas Prometheus is most compared with Azure Monitor, New Relic, Sentry, AWS X-Ray and ITRS Geneos. See our Dynatrace vs. Prometheus report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.