We performed a comparison between Dynatrace and ScienceLogic based on real PeerSpot user reviews.
Find out in this report how the two AIOps solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Provides one consolidated view on application performance."
"We use Dynatrace to help us understand how applications perform in different platforms."
"It is much easier to deploy, maintain, and delivery of high value insights, which almost immediately lowers the mean time to value and resolution of issues."
"Reduced MTTR, thanks to smart problem detection and automated root cause analysis."
"Overall, it has provided improved stability to our system both within prod and non-prod environments."
"Its ability to correlate a large source of information to pinpoint a root cause. This speeds up issue resolution and allow us to better reach our objectives."
"Real-time information allows us to proactively tackle an issue before it affects our clients."
"It is nice to be able to deep dive and pull historical data."
"It has good monitoring capabilities across cloud environments, data centers, and hybrid environments."
"The solution provides good infra-monitoring features."
"Provides agentless monitoring so there's no need to install the agent on each server."
"One of the valuable features is rapid dashboards."
"It is simple."
"Dynamic Component Mapping is key and unique."
"It is very easy to configure because we are using an agent-less version. You can very quickly implement a collector for monitoring device servers."
"Power packs."
"The real complexity that I've seen with Dynatrace is to learn how to navigate through all the options in the troubleshooting process. We have a lot of ways to evaluate the same problem. We had some difficulties in the beginning with the use of the product, but after some time and some experience we have overcome this problem."
"As the product is evolving quickly and product features are added on a monthly basis, a more transparent roadmap would be more than welcome."
"For the user, for the customer, they expect a solution to be not so expensive."
"It would be nice to get the AI piece into AppMon."
"When the tool ingests data from other tools, being able to correlate those with the existing topology, so that the AI engine can draw more conclusions in case Dynatrace does not monitor those instances."
"This solution needs improvement in terms of automation."
"Include network monitoring in more detail for deep dive analytics of network components."
"The plugin architecture is not very flexible, which makes it difficult to add the custom monitoring not available through Dynatrace, specifically around file monitoring."
"They should improve database issues in HA and Failover mode, and provide documentation for all users , even if they are not customers."
"It doesn't have the complete application-level topology. It could have service topology and business service monitoring. I would like to see how business service monitoring will function with agent-based installation, and how flexible and business-oriented it is for service modeling and service infrastructure. I have a lot of experience in using business service monitoring, service topology, and service hierarchy functionalities in similar products from BMC and Micro Focus (OpenView), and I want to see how these functionalities will look like in ScienceLogic."
"They should improve their support process and add chat."
"It was challenging onboarding users."
"One important area we feel could be improved is the UI. It takes a lot of clicks to do very simple tasks."
"Admins do not have direct access to the reporting."
"The product is not user-friendly."
"I would like to see out-of-the-box standard dashboards for common services."
Dynatrace is ranked 2nd in AIOps with 341 reviews while ScienceLogic is ranked 5th in AIOps with 42 reviews. Dynatrace is rated 8.8, while ScienceLogic is rated 8.6. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas ScienceLogic is most compared with LogicMonitor, SolarWinds NPM, Datadog, Zabbix and ServiceNow Discovery. See our Dynatrace vs. ScienceLogic report.
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