We compared Zabbix and ScienceLogic across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Zabbix is highly regarded for its user-friendly interface, scalability, and reliable performance. It provides customizable dashboards, trigger dependencies, SNMP monitoring, and problem tracking. ScienceLogic is highly regarded for its serverless and agent connectivity, versatile graphs and personalized dashboards, AIOps and event management capabilities, as well as its AI and machine learning features.
Room for Improvement: Zabbix could reduce false positives and improve integration, cloud monitoring, and reporting. ScienceLogic can enhance its documentation, Power Packs, notification features, and automation options.
Service and Support: Users had mixed opinions about Zabbix customer service. Some found it helpful, while others feel it needs improvement. Customers generally rely on online documentation and community forums for assistance. ScienceLogic's customer service is generally considered responsive and professional. However, a few users reported delayed response times and support engineers with limited expertise.
Ease of Deployment: The complexity of Zabbix's initial setup varies, and it may require an experienced group of administrators and engineers. ScienceLogic's initial setup is described as simple and efficient. The deployment process can be completed within a few hours or a couple of weeks.
Pricing: Zabbix is a free, open-source solution, but users can purchase support services and additional features. Opinions on the price of ScienceLogic were mixed. Pricing is determined by the number of network devices or endpoints, and there are no hidden charges.
ROI: Users say that Zabbix provides a cost-effective solution. ScienceLogic improves troubleshooting and minimizes network outages.
Comparison Results: Zabbix is a highly customizable open-source solution with a wide range of monitoring capabilities, including the ability to monitor virtual machines and databases. However, Zabbix’s setup can be complex and may require technical expertise. ScienceLogic is praised for its serverless and agent connectivity, effortless setup, and customized dashboards. However, it lacks detailed documentation and automation options.
"The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"Dynamic Component Mapping is key and unique."
"It is very easy to configure because we are using an agent-less version. You can very quickly implement a collector for monitoring device servers."
"It has good monitoring capabilities across cloud environments, data centers, and hybrid environments."
"Science Logic provides distributed and all-in-one concept in monitoring, you can easily customize the features in this product."
"The most valuable features of ScienceLogic are AI and machine learning."
"ScienceLogic allows us to create and customize a user-friendly dashboard."
"It is simple."
"The power flow is great."
"We value the auto-host discovery, template import, bulk import/export features. Newer versions also add nice features, such as multi-IP per host."
"Like other common Linux distributions, some of the most valuable features of this solution are the ease of use and deployment. It's simple and has a lot of packages and a lot of software."
"The performance and bandwidth are valuable features."
"The product is very stable."
"The integration capabilities and APIs are the best part."
"In terms of customization and integration, we have more flexibility. We can automate configurations, define deletion rules, and customize based on the needs. The client interface allows for further configuration, making it quite comprehensive."
"The most valuable features of Zabbix are flexibility and a single interface for different types of monitoring."
"We have found that Zabbix is more easy to use than other applications."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"It doesn't have the complete application-level topology. It could have service topology and business service monitoring. I would like to see how business service monitoring will function with agent-based installation, and how flexible and business-oriented it is for service modeling and service infrastructure. I have a lot of experience in using business service monitoring, service topology, and service hierarchy functionalities in similar products from BMC and Micro Focus (OpenView), and I want to see how these functionalities will look like in ScienceLogic."
"We want to understand: how does the back end work? What if some problem occurs? What we can do? They need to provide more information."
"Admins do not have direct access to the reporting."
"One important area we feel could be improved is the UI. It takes a lot of clicks to do very simple tasks."
"They should improve their support process and add chat."
"ScienceLogic should provide detailed documents to customer as the current documents are not sufficient."
"From a performance perspective, it needs to improve a lot."
"I would like to see out-of-the-box standard dashboards for common services."
"As far as improvements, sometimes I get a bit frustrated when I move from a previous version to a new one because some configuration has changed—I need to investigate the documentation to deal with some configuration. But it doesn't take much time, so it's okay."
"Zabbix isn't very good at automation just yet."
"It should be easy to modify the front end."
"If Zabbix had a better dashboard then it would be nice."
"Zabbix could improve when it comes to large-scale use cases. Additionally, the inventory could be better when connecting to other solutions, such as ServiceNow. There show to be better integration with other platforms and storage."
"Implementing Zabbix is difficult. I've deployed many solutions over the years, and Zabbix is the hardest to implement. You have to do some development to get it to work with IBM, Micro Focus, or HP products."
"The main problem with Zabbix is that you have to spend time writing templates for all of the products that you have."
"I am having difficulties connecting it to Grafana, as well as some of the other plugins like Kibana."
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ScienceLogic is ranked 14th in Network Monitoring Software with 42 reviews while Zabbix is ranked 1st in Network Monitoring Software with 101 reviews. ScienceLogic is rated 8.6, while Zabbix is rated 8.2. The top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". ScienceLogic is most compared with Dynatrace, LogicMonitor, SolarWinds NPM, Datadog and ServiceNow Discovery, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios Core and Nagios XI. See our ScienceLogic vs. Zabbix report.
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