We performed a comparison between ESET Cloud Apps Protection and Fortinet FortiMail based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"The technical support is good and quick to resolve issues."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"Microsoft Defender has a feature to protect each and every attachment. Even if it's an encrypted attachment, it will check for any potential threats."
"It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."
"The most valuable features are the precision of detection and the level of customization of the policy."
"We are close to having 99% or 98% detection."
"They have a feature called CDR, Content Disarm, Reconstruction, click protection, and DLP for encryption purposes."
"The solution is very reliable and very stable."
"The most valuable feature of the solution is its interface, allowing users to get around the solution easily. The integration capabilities in the solution are also very easy."
"The number of false positives is minimal."
"The spam filtering is great."
"Troubleshooting is very simple because you can see where the email was not delivered and why it would be considered as spam."
"Its performance is very good and it is stable."
"Fortinet’s support services are good."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"We need a separate license and we don't know how to get the license that is required."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"The pre-sales cost calculations could be more transparent."
"There is room for improvement in terms of reporting."
"Microsoft Defender for Office 365 should be more proactive."
"The specific domain file for Apache needs to be well-defined."
"It's not easy for an admin to check and decide if the email is good or not."
"Fortinet FortiMail's pricing could be improved."
"Sometimes, authentic emails get blocked by the solution's firewall."
"Maybe FortiMail's integration could be better."
"The biggest room for improvement would be the deployment. It will be hard for someone who doesn't understand the interface to deploy. If you understand it, you can find your way around the problems."
"There are features that other solutions have that this one is lacking, such as reporting options. I hope in future releases they advance their features list."
"The support could be faster because we've been receiving complaints from customers, they say that when they raise a ticket, it doesn't take 24 hours to respond, sometimes the support responds after three days. This is a lot of time."
"Issues with the current email search functionality."
"FortiMail's dashboard is somewhat complex and could be made simpler."
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ESET Cloud Apps Protection is ranked 22nd in Email Security with 2 reviews while Fortinet FortiMail is ranked 5th in Email Security with 57 reviews. ESET Cloud Apps Protection is rated 9.6, while Fortinet FortiMail is rated 8.6. The top reviewer of ESET Cloud Apps Protection writes "Great protection, good privacy, and helpful support". On the other hand, the top reviewer of Fortinet FortiMail writes "Good GUI and configuring security policies is easy but the pricing needs improvement". ESET Cloud Apps Protection is most compared with Microsoft Exchange Online Protection (EOP) and Perception Point Advanced Email Security, whereas Fortinet FortiMail is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Barracuda Email Security Gateway, Proofpoint Email Protection and Fortinet FortiMail Cloud. See our ESET Cloud Apps Protection vs. Fortinet FortiMail report.
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