We performed a comparison between ESET Cloud Apps Protection and Microsoft Exchange Online Protection (EOP) based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"Defender helps us prioritize threats across our organization."
"Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"Since we have started using the solution, there have been fewer compromises."
"The most valuable features are the precision of detection and the level of customization of the policy."
"We are close to having 99% or 98% detection."
"The threat management feature includes policies and alerts that are valuable."
"In general, my company is happy with Microsoft support...My company hasn't faced any stability issues with the solution."
"The initial setup of Microsoft Exchange Online Protection was easy."
"It's all running in the backend, so it doesn't affect the app functionality."
"The most valuable feature of Microsoft Exchange Online Protection is the accidental release of information protection capabilities. Additionally, the solution is easy to use."
"It offers great security against malware and other threats."
"The product's most valuable feature is third-party integrations."
"The initial setup was easy. The configuration process is very straightforward."
"The phishing and spam filters could use some improvement."
"The UI needs to be more user-friendly."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"The GUI is sometimes slow to fetch the device report and could be improved."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"You should be able to deploy Defender for every subscription without the need to add servers."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"The specific domain file for Apache needs to be well-defined."
"It's not easy for an admin to check and decide if the email is good or not."
"Not all settings can be configured automatically and most still require manual configuration. However, there is an automation tool available that can be used to input all the configurations either as a script or a tool it would be helpful."
"I would like to get reports about vulnerable connections from our clients with information about domains, public IPs, etc. That would be highly useful."
"The product could be more stable. Microsoft products could be more stable because sometimes, even though they are updating some things, we cannot find those updates."
"Our company faces difficulty with Microsoft Exchange Online Protection (EOP) because it's too big, clunky, and difficult for a small client to implement quickly and easily."
"It doesn't protect against everything. We do need protection for, for example, endpoints."
"Having orchestration features added to Microsoft Exchange Online Protection, particularly automation and remediation, would be quite useful."
"It wasn't easy or intuitive enough for me to start using it. So, the reason was that the solution changed."
"When you're using a Microsoft product solution, you can scale it, but if you're not, there are limitations."
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ESET Cloud Apps Protection is ranked 22nd in Email Security with 2 reviews while Microsoft Exchange Online Protection (EOP) is ranked 3rd in Email Security with 34 reviews. ESET Cloud Apps Protection is rated 9.6, while Microsoft Exchange Online Protection (EOP) is rated 8.2. The top reviewer of ESET Cloud Apps Protection writes "Great protection, good privacy, and helpful support". On the other hand, the top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". ESET Cloud Apps Protection is most compared with Fortinet FortiMail and Perception Point Advanced Email Security, whereas Microsoft Exchange Online Protection (EOP) is most compared with Proofpoint Email Protection, Cisco Secure Email, Fortinet FortiMail, Mimecast Email Security and Barracuda Email Security Gateway. See our ESET Cloud Apps Protection vs. Microsoft Exchange Online Protection (EOP) report.
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