We compared Microsoft BitLocker and ESET Endpoint Encryption across several parameters based on our user's reviews. After reading the collected data, you can find our conclusion below:
Microsoft BitLocker is preferred over ESET Endpoint Encryption due to its seamless integration with Windows operating systems, user-friendly interface, and robust encryption capabilities. Users appreciate the peace of mind provided by BitLocker's encryption and its ability to protect sensitive data from unauthorized access. Additionally, Microsoft BitLocker's customer service and support have been praised for their helpfulness and responsiveness. While ESET Endpoint Encryption also received positive feedback, Microsoft BitLocker's integration and ease of use make it the preferred choice.
"The setup is getting easier."
"ESET Endpoint Encryption works as an antivirus system."
"The most valuable feature is that everything is done on the server."
"It is a very stable solution. Stability-wise, I rate the solution a ten out of ten."
"The most valuable feature of ESET Endpoint Encryption is the high level of encryption protection."
"The most valuable feature of ESET Endpoint Encryption is its rate of capturing viruses and malware."
"It is very secure and we have finally decided to use this after a thorough check. The interface is easy to navigate."
"The Remote Administrator is the most valuable feature that ESET offers for us. Centralized management of our ESET environment is what I like about the Remote Administrator."
"It's a straightforward solution for encryption."
"Microsoft BitLocker can be used to ensure that stolen PCs or laptops do not lose their data."
"I like the fact that you can get a BitLocker encryption key out of OneDrive."
"The tool is stable."
"It's my understanding that the initial setup is straightforward."
"The product is stable."
"The hard drive encryption is very good."
"It is easy to implement and has AD integration."
"I would like to see better compatibility with mobile devices."
"There could be an option for users to restart the system without a password."
"From an admin perspective, the solution's UI could be more user-friendly."
"If you have issues with your network, you can't get updates, which is a problem."
"ESET Endpoint Encryption needs to improve pricing and security."
"The solution should have better synchronization with active directory users and passwords for use in the encryption."
"I would like more robust reporting as part of the Remote Administrator."
"There should be more frequent updates."
"The solution should offer encryption for other items such as shared folders, removable media, etc."
"The deployment process regarding prerequisites and automation could be easy to understand."
"The biggest one for us is revoking access. So, even though someone downloads something to a device, we want the ability to cloak that device or data and bring it back or make that data unusable for that person. Currently, BitLocker doesn't give us that ability. It basically encrypts it. We're seeing if identity management or IAM allows us to do that. We're kind of looking at third-party software that does that for us."
"Microsoft BitLocker needs to be an all-inclusive solution. For example, a Trusted Platform Module (TPM) cryptoprocessor is required to use Bitlocker with your computer which keeps Bitlocker from adoption beyond Windows."
"I often have to make multiple attempts to log in."
"User profiles can be improved so that people can create their own passwords. It has one password per machine, which is a problem. We would prefer each user to have his or her own boot password. Each user can have a username and password or biometrics, such as fingerprints and iris scanner, integrated into the boot process, but I really can't see that coming anytime soon, if ever."
"The solution could improve by having a centralized GUI for management."
"I would like to see improvement in the solution's central management of passwords. Currently, we install it separately."
ESET Endpoint Encryption is ranked 6th in Endpoint Encryption with 13 reviews while Microsoft BitLocker is ranked 1st in Endpoint Encryption with 61 reviews. ESET Endpoint Encryption is rated 8.4, while Microsoft BitLocker is rated 8.2. The top reviewer of ESET Endpoint Encryption writes "A reasonably priced solution that is an easy-to-use and effective at the same time". On the other hand, the top reviewer of Microsoft BitLocker writes "A solution that prevents unauthorized access and goes beyond security measures to provide protection to its users". ESET Endpoint Encryption is most compared with Symantec Endpoint Encryption, Sophos SafeGuard and WinMagic SecureDoc, whereas Microsoft BitLocker is most compared with Symantec Endpoint Encryption, McAfee Complete Data Protection, Trend Micro Endpoint Encryption, WinMagic SecureDoc and Sophos SafeGuard. See our ESET Endpoint Encryption vs. Microsoft BitLocker report.
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Are you in a regulated industry? If so using the native BitLocker is not enough to prove compliance. You will need to use something like BitLocker Administration and Monitoring (MBAM) which is part of MDOP (Microsoft Desktop Optimization Pack) or another tool that will manage Bitlocker and give you proof the device is encrypted in the event of a lost or stolen device. You also need to enforce secure password management, user training on passwords and regular password changes.
If you have Microsoft 365 Business premium you have additional controls over Bitlocker; or, M365 E3/E5, Windows Enterprise E3/E5 all have MDOP...
Other Bitlocker management can be found with SOPHOS and I believe TrendMicro as well.
Another tool to consider, especially for laptops, is ABSOLUTE software. It is built into the BIOS of the major laptop brands and just needs the key to activate it...
Also, ESET is a quality product for encryption. It gives you additional options for less than some of the Microsoft alternatives.
BitLocker is just not FREE if you are in a regulated industry since it needs management to truly be secure the device and prove compliance.
I hope some of this helps.
I guess the solution depends upon a couple of things for us and how we currently approach this for our clients.
We have both in place around a variety of small clients. As 99% of our systems have Windows Pro, they have BitLocker, therefore this would now be the first choice.
However, if the client requires centralised management and control we would then advise ESET. And that is the core to this for us, if they need central management, control, recovery - ESET every time.
If it is just encryption and there is no need to control/recover and a simple reformat would work (and loss of history/data is not an issue), then BitLocker is ok.