We performed a comparison between SEET Endpoint Security and Symantec Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: ESET Endpoint Security is highly regarded for its encryption capabilities, effortless automatic updates, and intuitive interface. Users praised Symantec Endpoint Security for its regular virus signature updates and comprehensive administrator's console. ESET Endpoint Security has room for improvement in terms of faster threat alerts, automation, and ransomware protection. Reviewers said Symantec Endpoint Security could improve its graphical interface, Linux support, and scanning capabilities.
Service and Support: ESET's customer service is praised for its helpfulness and quick response. Some users said Symantec customer service was helpful but slow, while others have expressed general dissatisfaction with support.
Ease of Deployment: The setup process for ESET Endpoint Security is generally regarded as effortless. Some users said Symantec Endpoint Security was easy to set up, while others struggled with the installation. Deployment time varies depending on the customer’s environment.
Pricing: ESET Endpoint Security is considered to be reasonably priced with various licensing options. The cost of Symantec Endpoint Security depends on the licensing terms and necessary security components. While some users find the price acceptable, others believe it could be more affordable.
ROI: Some reported a high ROI from ESET Endpoint Security due to cost savings, while others find it difficult to measure its effectiveness. Symantec Endpoint Security demonstrates strong stability and incident prevention, leading to reduced downtime. It offers a favorable return on investment.
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"Fortinet is very user-friendly for customers."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"I get alerts when scripts are detected in the environment."
"The most valuable feature is the analysis, because of the beta structure."
"Ability to get forensics details and also memory exfiltration."
"ESET has regular updates, and it gives me good feedback. It's not too onerous like some of the products I've used in the past."
"Primarily used to protect computers from viruses and ransomware."
"It's easy to set up and quick to deploy."
"What is great about ESET is the ERA Web Console through which we can pull various reports, monitor and administer all clients and servers, and the console is easy to use."
"The inspection feature allows complete monitoring"
"We use ESET, which is pretty much perfect for us. It is also absolutely simple and automatic once setup."
"There are some great features in ESET Endpoint Antivirus when you are browsing on the internet. For example, they have a notification if within your LAN network something is suspected to be a threat. Additionally, the malware features are very good."
"The performance of the solution is very good it does not impact my hardware and is user-friendly."
"This solution helps in that I can control quite a few computers from our central location, with ease."
"The solution offers very good security features and is comparable to Sophos."
"Symantec End-User Endpoint Security is easy to use."
"I find it is the most reliable solution on the market."
"The firewall, malware, and anti-virus protection have earned its keep in times past by catching the unexpected."
"It is good for detecting signature-based viruses, and it is user friendly."
"It's good for large organizations. It's able to handle a lot of users."
"One of the most valuable features is its antivirus database, which is current and updated daily. Another valuable feature is its capacity to be managed by a single server. The solution is managed by a secure server, so all the endpoints are managed from a central point."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"Detections could be improved."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The only minor concern is occasional interference with desired programs."
"I used Avira previously and ESET lacks certain aspects in comparison to Avira."
"On the solution's website, it is sometimes difficult to figure out how to download the exact product associated with your purchased license."
"The management of the solution isn't as clear as it could be. They could adjust that to make it a better product."
"The solution is not ideal for use in large enterprises"
"The solution should offer more security surrounding blacklisted websites."
"While we see dangers within our security system, it would help if there were popups that could immediately alert us or the user of the endpoint that something was detected."
"There are some new antivirus technologies that rely on AI, artificial intelligence. ESET does not have this technology right now."
"High-end hardware requirements across workstations"
"It would be nice to see more antivirus features for USB control."
"The Centralized Management could be improved."
"The artificial intelligence of Symantec End-User Endpoint Security could be better."
"It would be helpful if this product provided patch management functionality."
"In a few cases, when we enable the IPS/IDS feature, there are performance-related issues on the end devices. If we run quite a few features of Symantec, especially the IPS/IDF, it consumes a lot of processing and memory capacity."
"The platform itself can be improved as there's no way to track how infections get into the organization."
"It should support the next-generation IPS. Currently, it supports only IPS."
"Sometimes tech support is a bit slow to find a solution."
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ESET Endpoint Protection Platform is ranked 9th in Endpoint Protection Platform (EPP) with 99 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews. ESET Endpoint Protection Platform is rated 8.2, while Symantec Endpoint Security is rated 7.6. The top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and HP Wolf Security, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks. See our ESET Endpoint Protection Platform vs. Symantec Endpoint Security report.
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