ExtraHop Reveal(x) for IT Operations vs IBM SevOne Network Performance Management (NPM) comparison

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Executive Summary

We performed a comparison between ExtraHop Reveal(x) for IT Operations and IBM SevOne Network Performance Management (NPM) based on real PeerSpot user reviews.

Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
772,679 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We can manage the entire system across the network and troubleshoot the pain points.""The single dashboard is a valuable feature."

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"There are many valuable features in this product, but probably the biggest is the customization capability it has.""The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network.""The most valuable features are security detections, perimeter detection, dashboards, and alerts.""Not only can you look at the protocol import level. It also has a live PCAP analysis.""This solution is more applications reference architecture focused. Its benefit is that it specializes in that space.""Wire data analytics."

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"With this tool it is interesting to show the info to the client and explain where the traffic is.""Scalability. I have never had to worry about how to handle really big environments.""The feature that I have found most valuable is the scale-up and scale-down. The scale-up is an operation where the CPU boosts-up and then the memory will boost-up. That works awesomely.""In 90% of the cases, new devices are plug-and-play, so when a new version comes out then SevOne has support for it out of the box.""The modules and the performance management reports that come with data insights are two of the most valuable features. I also find the reports for Wi-Fi, Netflow, LAN, and WAN for monitoring to be very good.""Its ability to monitor practically any type of network device via SNMP is most valuable. This is the main functionality that we're using. If a network device exposes a metric, such as interface utilization, SevOne will monitor it for us.""SevOne’s data collection functionality is very good. From a collection point of view, we pull SNMP data, which is simple. It is easy to manipulate the pull in the estate. It is really simple compared to some of the other products that we have used. However, for deferred data, i.e., things that we import or don't pull directly, we tend to have a preplanned integration. So, its Universal Collector is really useful.""The out of the box reports and workflows are pretty good and they meet our requirements well."

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Cons
"The technical support needs improvement.""The Wi-Fi side needs improvement."

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"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data.""Network visibility is something that needs to be improved.""This solution would be improved if it had the ability to retain data longer.""They either have to go broad or decide what their bread and butter is and get really good at that.""We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services.""They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."

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"I would like to see live maps as an added feature. Also, build modules on AI and EML to provide better data insights that would proactively tell us what we should be looking after.""There are a lot of pain points. My main problem is that we don't have a high availability system. There are 20 peers. We're going to lose the end-of-life appliances that are old. If we lose a peer and it doesn't come back, we lose all that data. The reason we don't have high availability is because it's double the charge.""When I started using it, I tried adding one of the BroadWorks application servers into SevOne... it created thousands and thousands of objects from that one application server and we immediately ran out of license... It would help, when new objects are discovered, if there were a way to categorize those objects and to pick the part of the object you need...""There is no service mode setup in this monitoring tool if you want to snooze alerts for any specific amount of time, to account for any activity change or major incident.""The reports are easy to configure but they are a bit outdated in terms of appearance and visualization.""You need to plan integrations. That has been the biggest bug with SevOne so far. For the things that SevOne pulls directly, those are easy to understand, modify, and put into the database. For things that need to use the Universal Collector or xStats, you need to plan that stuff well in advance.""I'm not really sure if this was the software's fault or a server issue, but a couple of years back the disks were failing on our SevOne physical server every month and the server would go down. The secondary server took over from the primary until the disk issue was resolved. That was annoying.""SevOne could improve its flexibility because it isn't fully customizable and its out-of-the-box configuration doesn't cover all use cases."

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Pricing and Cost Advice
  • "The pricing is fair considering the value provided."
  • "The pricing is higher than other solutions, but with such good features, I think it's worth it."
  • "The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."
  • More ExtraHop Reveal(x) for IT Operations Pricing and Cost Advice →

  • "Have a bank of licenses, because it is about the number of objects (RAM, ports, CPU, etc.)."
  • "Choose a SevOne partner who can provide SevOne as a service and can deliver professional services and maintenance."
  • "It is inexpensive compared to other monitoring tools."
  • "Prices per license are not huge, but they exist."
  • "There are cheaper solutions available."
  • "The pricing has been fair."
  • "Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."
  • "The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."
  • More IBM SevOne Network Performance Management (NPM) Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We can manage the entire system across the network and troubleshoot the pain points.
    Top Answer:The product is not expensive. I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
    Top Answer:The Wi-Fi side needs improvement. In most warehouse environments, there are shortfalls in such conditions. We often face… more »
    Top Answer:This solution is more applications reference architecture focused. Its benefit is that it specializes in that space.
    Top Answer:The pricing is somewhere in the middle. I't not cheap or expensive.
    Top Answer:What they can improve would be building a broader reach in terms of capabilities. At the same time, there are other… more »
    Top Answer:I like the tool’s scalability and real-time reports. Earlier, we struggled to give real-time reports to clients. I also… more »
    Top Answer:The tool is not expensive. We were able to negotiate with SevOne on pricing.
    Top Answer:SevOne could improve its flexibility because it isn't fully customizable and its out-of-the-box configuration doesn't… more »
    Comparisons
    Also Known As
    SevOne
    Learn More
    Overview

    Juniper Mist Premium Analytics is a comprehensive network analytics solution that provides organizations with valuable insights into their network performance and user experience. The primary use case of this product is to enable IT teams to proactively monitor, troubleshoot, and optimize their network infrastructure.

    The most valuable functionality of Juniper Mist Premium Analytics is its AI-driven insights and recommendations. Leveraging machine learning algorithms, it analyzes vast amounts of network data to identify anomalies, predict potential issues, and suggest remediation actions. This proactive approach helps organizations minimize network downtime, improve user experience, and optimize network performance.

    By providing real-time visibility into network performance, Juniper Mist Premium Analytics helps organizations quickly identify and resolve network issues. It offers detailed analytics on network traffic, application performance, and user behavior, allowing IT teams to pinpoint the root cause of problems and take immediate action. This not only reduces troubleshooting time but also enhances overall network reliability.

    Furthermore, Juniper Mist Premium Analytics enables organizations to optimize their network infrastructure. It provides insights into network capacity utilization, application usage patterns, and user behavior, allowing IT teams to make informed decisions about network design, resource allocation, and capacity planning. This helps organizations to ensure that their network is efficiently utilized and can support the growing demands of their users.

    The ExtraHop Application Performance Management Solution Delivers Unified Visibility Across the IT Environment w/ Proactive Alerts & Accelerated Troubleshooting

    The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.

    Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.

    For further information, please visit www.ibm.com/cloud/sevo...



    Sample Customers
    Information Not Available
    Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System
    ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm12%
    Manufacturing Company9%
    Government8%
    VISITORS READING REVIEWS
    Educational Organization51%
    Financial Services Firm10%
    Computer Software Company6%
    Government4%
    REVIEWERS
    Comms Service Provider37%
    Media Company11%
    Financial Services Firm11%
    Computer Software Company9%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Financial Services Firm15%
    Manufacturing Company12%
    Retailer5%
    Company Size
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    REVIEWERS
    Small Business38%
    Midsize Enterprise25%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business10%
    Midsize Enterprise56%
    Large Enterprise34%
    REVIEWERS
    Small Business7%
    Midsize Enterprise11%
    Large Enterprise81%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise14%
    Large Enterprise68%
    Buyer's Guide
    ExtraHop Reveal(x) for IT Operations vs. IBM SevOne Network Performance Management (NPM)
    May 2024
    Find out what your peers are saying about ExtraHop Reveal(x) for IT Operations vs. IBM SevOne Network Performance Management (NPM) and other solutions. Updated: May 2024.
    772,679 professionals have used our research since 2012.

    ExtraHop Reveal(x) for IT Operations is ranked 57th in Network Monitoring Software with 8 reviews while IBM SevOne Network Performance Management (NPM) is ranked 39th in Network Monitoring Software with 53 reviews. ExtraHop Reveal(x) for IT Operations is rated 8.6, while IBM SevOne Network Performance Management (NPM) is rated 8.4. The top reviewer of ExtraHop Reveal(x) for IT Operations writes "Great for identifying application interdependencies with helpful support but needs better visualizations". On the other hand, the top reviewer of IBM SevOne Network Performance Management (NPM) writes "We can get a new vendor certified and monitored in our system significantly faster than before". ExtraHop Reveal(x) for IT Operations is most compared with NETSCOUT nGeniusONE, ThousandEyes, vRealize Network Insight, Dynatrace and LiveAction LiveNX, whereas IBM SevOne Network Performance Management (NPM) is most compared with Instana Infrastructure Monitoring, LogicMonitor, SolarWinds Network Device Monitor, NETSCOUT nGeniusONE and Splunk Enterprise Security. See our ExtraHop Reveal(x) for IT Operations vs. IBM SevOne Network Performance Management (NPM) report.

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    We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.