We performed a comparison between ExtraHop Reveal(x) for IT Operations and NETSCOUT nGeniusONE based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"Not only can you look at the protocol import level. It also has a live PCAP analysis."
"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."
"Wire data analytics."
"The most valuable features are security detections, perimeter detection, dashboards, and alerts."
"There are many valuable features in this product, but probably the biggest is the customization capability it has."
"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."
"The most valuable features are visibility, real-time, on-demand."
"For me, the most valuable features are the dashboards which we use to highlight the overall impact to the customers, and being able to drill down into the nitty-gritty of the customer experience."
"It is a scalable solution."
"The best feature is when we have it connected permanently via TAPs. That enables us to constantly collect data and then we can go back in time... To be able to rewind, back in time, and see the problem as it happened, is very helpful."
"Stability-wise, I rate the solution a ten out of ten."
"From the standpoint of VoLTE and related things, it's providing visibility into the network and how it operates."
"The support is good."
"The ability to be able to do detailed traffic analysis such as top-talkers, application-specific monitoring, and understanding them through patterns, is helpful. We're also able to gain an understanding of voice calls, voice traffic, whether we have packet loss in a certain part of the network or jitter or high latency that might be impacting the network. All of those are nice functionalities."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."
"This solution would be improved if it had the ability to retain data longer."
"They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."
"Network visibility is something that needs to be improved."
"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."
"They either have to go broad or decide what their bread and butter is and get really good at that."
"The product is a little complicated."
"We would like more encryption of customer data, because we have a very security conscious company. We have a lot of regulation coming in which requires us to make customer data private."
"The technical support could improve a bit with quicker responses for early on questions. What I think are simple questions are taking a long time to get answers to."
"The product was lacking for awhile when they did the Arbor acquisition. I was waiting to see more security stuff, which they did eventually add, and is now impressive."
"The solution could do more for security. It should offer more security-related features."
"Trying to set up dashboards is hard to figure out at times, if you don't do it every day. It's not really intuitive to set them all up... If there were a wizard to take us through, step-by-step, creating dashboards and the like, that would be really helpful."
"Its initial setup process is complicated."
"The current solution is not easy to scale, because it is an appliance-based solution. So, you have to swap everything out."
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ExtraHop Reveal(x) for IT Operations is ranked 57th in Network Monitoring Software with 8 reviews while NETSCOUT nGeniusONE is ranked 26th in Network Monitoring Software with 47 reviews. ExtraHop Reveal(x) for IT Operations is rated 8.6, while NETSCOUT nGeniusONE is rated 8.2. The top reviewer of ExtraHop Reveal(x) for IT Operations writes "Great for identifying application interdependencies with helpful support but needs better visualizations". On the other hand, the top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". ExtraHop Reveal(x) for IT Operations is most compared with vRealize Network Insight, ThousandEyes, SolarWinds NPM, LiveAction LiveNX and Dynatrace, whereas NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, ThousandEyes, AppDynamics and Datadog. See our ExtraHop Reveal(x) for IT Operations vs. NETSCOUT nGeniusONE report.
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