We performed a comparison between Fortinet FortiClient and Quest KACE Systems Management based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Compliance solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."FortiClient is very easy, useful, and practical."
"The ability to reroute traffic from the user, connecting you to the internet rather than passing through our network area, is very useful."
"When the user gets authenticated, I can assign a different VPN or network to each user."
"I find all of the features valuable."
"It's very stable."
"It’s really easy to use."
"For our clients with remote sites and deployed firewalls, the filtering and authentication features are very helpful."
"The solution's most valuable feature is its integration capabilities. The processing is fast and the reporting is also very good."
"With KACE, we were able to have a simplification of the software deployment management with more granularity and flexibility."
"The scripting part increases IT productivity because of the specialized software in our environments for students' courses. You need to use software which is not programmed by developers. A lot of software for building houses or other things is developed by normal guys, who do not have much skill in programming. When you need to install this type of software, it is very difficult. You have to install registry keys, etc. For that, it is very good to use the scripting part of this solution. So, you can automate this part as well."
"The scripting is a very valuable feature, as it saves us time on pushing certain things out to the users, such as software and patches."
"The ability to build scripts right on the deployment center itself, as well as building groups that take those scripts/task chains has been absolutely invaluable and one of the most important parts of my whole environment."
"KACE’s knowledge-based articles are very good."
"The ability to push an image to a machine, wake that image up, and just blast a new image to a computer without even having to touch it, and then push the software to that machine. This just made things so much more convenient for us and so much more efficient."
"The Systems Deployment Appliance is magical when it comes to automating deployment... Not only can we have multiple images, specific to end-users' uses, but we have a plethora of post-installation tasks to install or configure the system, tasks that can be re-used for each system. You just have one basic base image, and then you use the post-install tasks to customize everything else. It is amazing."
"The most valuable feature is the ability to have an overview of all devices that are accessing our environment."
"The tool needs to improve its web filtering feature. Its support quality needs improvement. We speak different languages, and this can create misunderstandings."
"With Fortinet, some clients have to wait two to four days for a response. That is the biggest complaint from end customer about Fortinet's technical support."
"Technical support needs to determine priority level based on the cases rather than the support package bundle."
"Fortinet needs to cover more areas where threats can come from."
"While we like patch management, it would be nice if it could handle patch management for other solutions, like Microsoft."
"Fortinet FortiClient could improve the compatibility with mobile applications that are allowed and sometimes they do not respond. However, Microsoft Windows applications are very good."
"One area for improvement in FortiClient is the speed of connectivity."
"We would like Fortinet to add the function or the possibility to use all FortiClient features for free."
"I would like them to implement VBScript language in KACE Systems Management. Currently, we can only use PowerShell."
"Sometimes the information is not as real time as it's supposed to be."
"They could make the booting solution easier for different things, e.g., easier to insert drivers. They could make it easier to create a new image and put it onto the server. Those would be some nice solutions. They could make it so that somebody who has no knowledge at all can do it. That would be really nice. Because every time, until I get it memorized, I still need to go back to the training, the manual, or Google it to figure it out again. If they would make it a lot easier, to where a nine-year-old could do it, that would be really cool. If they made it easier, I could have more people managing the images on the server, instead of just one or two people."
"It could be designed a little bit more intuitively in terms of administration."
"I think it should have the ability to have the applications automatically update. It would be really helpful if this would override what the user might choose to do."
"Its dashboard needs improvement. Currently, there is no way to modify the dashboard. There should be more flexibility so that we can create views according to our use case."
"The solution needs to have the ability to push out managed feature updates from Microsoft in a more seamless way."
"The only pain point I have is with their salespeople. They call too often. They're too aggressive in trying to upsell. We know what we need, and we know if we want to expand. I don't mind quarterly calls from them, but sometimes, it is weekly. They need to get their sales team under control. The main goal of their support people and professional services is to make sure they deliver the service, and they deliver it well, whereas their salespeople are so interested in making a sale that they're wasting my time."
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Fortinet FortiClient is ranked 1st in Endpoint Compliance with 86 reviews while Quest KACE Systems Management is ranked 5th in Endpoint Compliance with 38 reviews. Fortinet FortiClient is rated 8.0, while Quest KACE Systems Management is rated 8.8. The top reviewer of Fortinet FortiClient writes "Easy to set up and user-friendly with good support ". On the other hand, the top reviewer of Quest KACE Systems Management writes "Easy to use, saves us time, and increases IT productivity". Fortinet FortiClient is most compared with OpenVPN Access Server, Fortinet FortiEDR, Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business and Microsoft Azure VPN Gateway, whereas Quest KACE Systems Management is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, BigFix and Kaseya VSA. See our Fortinet FortiClient vs. Quest KACE Systems Management report.
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