We performed a comparison between Fortra's GoAnywhere MFT and JSCAPE by Redwood based on real PeerSpot user reviews.
Find out in this report how the two Managed File Transfer (MFT) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the Advanced Workflows."
"The use of this product has helped improve our organization and its ability to send or receive. It has done this by allowing us to remove any homegrown process and centralize needed actions."
"I like the organization of resources, specifically listing out all of our FTPs and having a name and description to easily organize them. I also like the scheduler. The organization and the scheduling, being able to create the folders and the jobs, have been really helpful."
"We also use the Secure Folders module and the Web Client a lot. For example, we set up external vendors to come in and review files or folders in a Secure Folder. That way they can go in and review whatever information or data they need to do."
"If I have a job that I need to run on the system and I want the data transferred, I can use GoAnywhere and schedule it on a daily basis, a weekly basis, or whatever, and it does the job for me to transfer the files over to the other systems, or back and forth."
"GoAnywhere stands out for its user-friendly project creation, intuitive testing and troubleshooting, and especially its notification system, which keeps me informed of any issues that need attention, a feature we lacked before."
"It enabled us to allocate staff toward other work. All the time that we would have wasted worrying about this stuff and correcting problems is put into other parts of our job. That's one of the best things about it, is that we don't waste time on these projects. We just don't have to worry about them because it lets us know if there's a problem."
"Fortra's GoAnywhere MFT supports the PeSIT protocol."
"It is easy to transfer large sets of files."
"Automating and managing the file transfer using JSCAPE has decreased the manual interventions necessary and increased the organization's efficiency and productivity."
"Triggers are also something that is useful as they automate the use of boilerplate code."
"It helped in confidentially transferring files with a vast number of servers available with no external applications required."
"The product's most valuable feature is the high availability clustering."
"The JSCAPE MFT Server offers support for diverse protocols such as FTP(S), SFTP, SCP, AFTP, OFTP, and TFPT."
"We receive customized email notifications and alerts regarding user activities and the number of login attempts."
"The user interface feels easy to use."
"Its user interface can be improved. The current user interface is a little basic for some of the use cases. We have to use an external component to enhance it. When we need a more appealing user interface, we use an additional component, and that works okay."
"The support desk has room for improvement. I keep opening tickets and they keep telling me that they're closed, but they're not resolved."
"There is a function referred to as write CSV, to write a general text file. In this scenario of creating a simple text file, I ran into a situation where, if the product saw a quote or a double-quote in the data, it started wrapping all the text fields in double-quotes. The request I put in asks them to provide a feature that leaves my data alone and does not interpret anything."
"At present, HelpSystems GoAnywhere MFT integrates with an antivirus solution, but it's a bit kludgy."
"When we restart the agent on each server, it tries to go out to the internet and it takes about a 13-minute timeout before it can move forward. Why is there a 13-minute timeout value when trying to go to the internet? ...If they could limit that timeout or give us a way to modify it so we could have a faster timeout, that would help us at least knock out a half-hour's worth of outage."
"The security could be upgraded to address novel cyberattacks. I'm not sure whether the product's security is being updated periodically."
"I want to be able to use GoAnywhere to create customizable reports that I can share with the MSP containing any information related to file transfers."
"Upgrading was a challenge and I ran into some problems along the way."
"The price is too high and the product line is too complex."
"The GUI has to be enhanced."
"They could create an in-depth document so that any user with little to no background can implement this and use the software effectively."
"Support for more complicated workflows, such as conditional logic or branching, could be added to allow users to create more advanced automation processes."
"Iteratively enhancing the user interface could help with streamlining workflows to make them more intuitive and user-friendly."
"The initial setup is time-consuming; it could use a video tutorial."
"Providing initial guidance would help new users to understand the UI."
"The initial setup and configuration are time-consuming."
Fortra's GoAnywhere MFT is ranked 7th in Managed File Transfer (MFT) with 27 reviews while JSCAPE by Redwood is ranked 8th in Managed File Transfer (MFT) with 21 reviews. Fortra's GoAnywhere MFT is rated 9.2, while JSCAPE by Redwood is rated 9.0. The top reviewer of Fortra's GoAnywhere MFT writes "Key to our workflow and our workload automation strategy, helping us trade and consume files". On the other hand, the top reviewer of JSCAPE by Redwood writes "Versatile, streamlines the entire file transfer procedure, and offers good support". Fortra's GoAnywhere MFT is most compared with MOVEit, IBM Sterling File Gateway, Sterling Commerce Connect:Direct, Kiteworks and Axway AMPLIFY Managed File Transfer, whereas JSCAPE by Redwood is most compared with MOVEit, Control-M, ActiveBatch by Redwood, Fortra's Globalscape Managed File Transfer and Kiteworks. See our Fortra's GoAnywhere MFT vs. JSCAPE by Redwood report.
See our list of best Managed File Transfer (MFT) vendors.
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