We performed a comparison between Fortra's GoAnywhere MFT and Kiteworks based on real PeerSpot user reviews.
Find out in this report how the two Managed File Transfer (MFT) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is very easy to use. It is easy to create projects in a graphical environment. The configuration and the setup of the environment is very easy"
"If I have a job that I need to run on the system and I want the data transferred, I can use GoAnywhere and schedule it on a daily basis, a weekly basis, or whatever, and it does the job for me to transfer the files over to the other systems, or back and forth."
"The most valuable feature of MFT is the security it provides for our data. MFT allows us to add additional authorization and passwords to any file attachments we send via email, and also to limit the number of times the recipient can download the file."
"I like the organization of resources, specifically listing out all of our FTPs and having a name and description to easily organize them. I also like the scheduler. The organization and the scheduling, being able to create the folders and the jobs, have been really helpful."
"When users say, 'I'm building spreadsheets that I would like to be uploaded on a regular basis into the IBM i,' we are able to accommodate that request within a matter of hours rather than the days it would take to create programs to do that. That is very useful. It has eliminated several dozens of scripts for us."
"GoAnywhere makes it easy to move files around. We have quite a bit of information we have to transfer to around 300 different companies that require us to send data on a regular basis. If we did this manually, it would require several employees."
"Its speed is the most valuable because every integration used to take months with old SOA tools, integration buses, and that type of stuff. Now, we do integrations in a matter of days. Security is another valuable thing because every step in the workflow has an audit trace, which is great. This also brings a lot of confidence in automating business process workflows through this type of solution."
"The most valuable feature is the Advanced Workflows."
"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."
"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."
"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."
"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."
"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."
"The solution removes the limitations with file attachment size that is found with regular email."
"The solution can be used remotely; it's easy to upload and share files."
"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."
"One of the things that I wish is to not necessarily have to set up a username and password for people with whom we don't frequently share files. For instance, if I want to share files with a patient who is not somebody with whom we share files all the time, I would like them to somehow verify who they are and be able to push the file to them. I shouldn’t have to set them up as a user with a password. It should be almost like Dropbox."
"GoAnywhere's interface could be a little more intuitive."
"API functionality wasn't part of our initial unit testing because it wasn't necessary then. However, shortly after implementing GoAnywhere, two different vendors approached us to do API transactions. We checked to see if GoAnywhere could do this and found that it was supposed to have that capability, but it broke down."
"When a monitor invokes a project to accomplish something, that gets logged as a job. I've had a little difficulty figuring out where to look to see the monitor's activities itself, to see if the monitor is having a problem. For instance, if an account on a secure FTP server has expired, the monitor that uses that account doesn't announce to us that it's having a problem. I want to work with them on this to get it fixed."
"Upgrading was a challenge and I ran into some problems along the way."
"There is a function referred to as write CSV, to write a general text file. In this scenario of creating a simple text file, I ran into a situation where, if the product saw a quote or a double-quote in the data, it started wrapping all the text fields in double-quotes. The request I put in asks them to provide a feature that leaves my data alone and does not interpret anything."
"I want to be able to use GoAnywhere to create customizable reports that I can share with the MSP containing any information related to file transfers."
"There are a number of built-in tasks in GoAnywhere. One, in particular, the write to CSV task, is slow. If you have, say, 100,000 records in your row set and you want to write them to a CSV file, it takes a long time. That definitely requires performance improvement."
"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."
"In my experience, their technical support can be a little slow."
"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."
"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."
"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."
"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."
"File location could be improved."
"It could be more stable. In the next release, it would be better if it was more stable with improved performance."
Fortra's GoAnywhere MFT is ranked 7th in Managed File Transfer (MFT) with 27 reviews while Kiteworks is ranked 6th in Managed File Transfer (MFT) with 12 reviews. Fortra's GoAnywhere MFT is rated 9.2, while Kiteworks is rated 8.8. The top reviewer of Fortra's GoAnywhere MFT writes "Key to our workflow and our workload automation strategy, helping us trade and consume files". On the other hand, the top reviewer of Kiteworks writes "A unified, secure way to share sensitive content, with no file size limitations". Fortra's GoAnywhere MFT is most compared with MOVEit, JSCAPE by Redwood, IBM Sterling File Gateway, Sterling Commerce Connect:Direct and Axway AMPLIFY Managed File Transfer, whereas Kiteworks is most compared with Sterling Commerce Connect:Direct, MOVEit, SharePoint, Cisco Secure Email Threat Defense and Box. See our Fortra's GoAnywhere MFT vs. Kiteworks report.
See our list of best Managed File Transfer (MFT) vendors.
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