We performed a comparison between New Relic and Grafana based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Grafana is the preferred option over New Relic due to its open source nature, ability to customize and create visually appealing graphs, flexibility in integration with other tools, and reasonable pricing. While New Relic has reliable monitoring and offers in-depth application information, Grafana is known for its easy-to-use dashboard building and ability to connect with a variety of data sets.
"Visualisation: It is easy to create beautiful, understanding graphs, snapshots to share the graphs with people who do not have access to Grafana, and templating to create powerful graphs."
"Grafana is able to connect with multiple data sources, unlike Elasticsearch."
"It is a stable, reliable product."
"It provides a graphical representation and it's clear to see what's happening."
"The most valuable thing was that it had a good visualization tool."
"The best thing about Grafana is the visualization. The colors and the ease of use make it very user-friendly."
"The solution can scale well."
"It is a stable solution."
"It offers helpful user metrics so we can learn more about the user experience."
"It has helped my organization to dive deeper into the application using the APM module is very helpful."
"We detect issues using dashboards that we built on New Relic."
"The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful."
"The simplicity of the dashboard is very good."
"New features are added often."
"Sometimes, I monitor the user's time of response and use this information to improve the number of servers on the back-end. Or, I can use it to change my back log for front-end developers and improve their response times. It's very important in this case because I can improve the experience of the final user."
"The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."
"Its UI features to create charts can also be improved. Some features could have a link to the documentation."
"Writing queries can be a bit difficult because the syntax must be maintained."
"Grafana doesn't provide anything for reporting."
"There are not a lot of plugins for financial market monitoring."
"Grafana need to improve the logging functionality."
"Lacks event management which affects our DevOps people."
"There is room for improvement when using multiple dashboards because they can become complicated to keep track of and use."
"If there was an issue on one node, we couldn't drill down and see all the issues on other nodes."
"The price needs improvement."
"The solution should include more detailed reports for SQL database requests."
"It would help customers if there were an on-premises version available."
"New Relic needs to improve is the user data schema."
"The solution needs to have staging."
"I would like if it could have predictive analysis. Today, we only have the option to configure thresholds."
"The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts."
"The scalability can be improved."
Grafana is ranked 6th in Application Performance Monitoring (APM) and Observability with 39 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews. Grafana is rated 8.0, while New Relic is rated 8.6. The top reviewer of Grafana writes "Agent-free with great dashboards and an active community". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Grafana is most compared with Azure Monitor, Sentry, Dynatrace, Elastic Observability and Honeycomb.io, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Prometheus and Azure Monitor. See our Grafana vs. New Relic report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.