We performed a comparison between Heroku and Salesforce Platform based on real PeerSpot user reviews.
Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We use Heroku to run generic data. We also use it for our customer development environment. It helps us to build and test websites."
"The most valuable feature of Heroku is the continuous integration and applications it provides."
"It is easy to deploy applications, and we don't need to bother about software updates on the server. We don't need to bother about machines, servers, and hardware. We only need to care about the system and functionality that we need or want to develop. They take care of everything else. It provides high availability. It is a pretty good solution that provides everything that we need. It has everything that we need to run our applications. We have many different applications, and we generate three million bills for a company in Brazil. We see more than a billion requests per day in another application. Everything works just fine, and it is very good."
"One of the best things about Heroku is that it is very easy and straightforward to deploy an application."
"It's easy to push a change and to deploy new things."
"I like the tool's scalability, CLI, and dashboards."
"The solution's most valuable feature is the auto maintenance of databases."
"The platform is very Node.js-friendly, which is something that is important to us."
"The stability has been great."
"A very flexible solution."
"What functions we don't get out of Salesforce, we typically receive from third-party applications that extend the capabilities. We integrate a lot of different products with Salesforce."
"They are already beginning to implement generative AI."
"We use this solution to track customer activities, opportunities and contact information."
"It is a fairly useful and user-friendly tool for salespersons. It is very extensive and flexible. You can customize it for your needs, and you can use whatever you want. I like Salesforce."
"The scalability of the Salesforce Platform is good."
"The solution is used to track our customers."
"I improved the application performance by monitoring and adjusting the cleaner configuration to help set better lightweight limits on containers that run the app instances."
"Their support is good, but they can improve their response time."
"I think this solution would be improved if free demos were available indefinitely."
"Heroku had an authentication problem a few months ago, but they solved it."
"Heroku should increase its slug size limits."
"They could flesh out some of their analytics a little more."
"We would like to be notified when something goes wrong in the process. When something is not working, we should get an alert."
"We don't find the pipelines intuitive. The user experience could be better. Having to set up multiple apps, then a pipeline, seems like an overkill on the amount of work to do."
"Simplification is something it needs. Every time you get the engineers involved, they make things a little too complicated. It might be more beneficial to simplify everything for quick and easy reference."
"Salesforce is incredibly slow. It was difficult to run live sales calls and leveraging Salesforce at the same time."
"The general reports could be made easier in the Salesforce Platform. Generating needs extensive training to know the exact structure of the design. Whenever you search for something you need to know what are the exact fields that you need to view. It's not an easy process to learn."
"An expensive solution requiring a lot of configuration."
"It could have a lot more customization options in terms of fonts and reports. There should be an even lighter version with just two or three fields. It could be a bit more light if the field guys want to use it on a mobile phone on the road. For deploying it for CRM, maybe we can have our customer database, project funnels, and projects to help us in managing our supply chain business."
"The management of Salesforce could be quite a task. Old and unusable contacts can add up over time. If I could wave a magic wand, it would be to initiate a self-cleaning feature."
"Integration needs improvement."
"Reporting could be better. Reporting is Excel-based, and it has sucked since the inception of the company. That's why I was excited about the fact of them bringing MuleSoft into the fold and Tableau."
Heroku is ranked 11th in PaaS Clouds with 28 reviews while Salesforce Platform is ranked 7th in PaaS Clouds with 82 reviews. Heroku is rated 8.4, while Salesforce Platform is rated 8.2. The top reviewer of Heroku writes "Used for server deployment and provides auto maintenance of databases". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Heroku is most compared with Microsoft Azure, Google Cloud, Google App Engine, Red Hat OpenShift and Mendix, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow. See our Heroku vs. Salesforce Platform report.
See our list of best PaaS Clouds vendors.
We monitor all PaaS Clouds reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
