We performed a comparison between Huntress and Intercept X Endpoint based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The stability is very good."
"Impressive detection capabilities"
"The most valuable feature is the analysis, because of the beta structure."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"It is stable and scalable."
"Huntress helps by highlighting potential issues, allowing us to take proactive measures."
"It is incredibly efficient for our engineering team because Huntress provides all the information needed to fix issues, not just flag them."
"The EDR product is simple to install. It is low maintenance. All the alerts go to Huntress first, and their analyst team reviews them and sends actionable things our way."
"We don’t have the required staff to watch the issues that are happening. It is good to have a team from Huntress who can watch the logs 24/7. The tool’s automatic remediation is also fantastic. The solution’s interface is also nice and easy to use. The Huntress team saves us time by going through the issues."
"It catches things that no one else catches. We occasionally have things slip through antivirus and other things, but Huntress catches them. It is awesome as an additional layer of defense on top of other things."
"Huntress' best feature is the threat-hunting expertise that is part of their 24/7 SOC."
"While threat hunting is undoubtedly the most valuable feature, the combination of IP scanning, foothold identification, and canary monitoring has also proven to be incredibly beneficial."
"It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry."
"The solution protects us."
"We have found the pricing to be reasonable."
"It's quite simple to use and user friendly."
"I have found the most valuable feature to be the EDR."
"The product is user-friendly."
"The stability on offer is fine."
"The updates and a lot of the day-to-day fiddling that you would have to do with it, can all be done from the cloud so it's easy to manage, and very easy to administer."
"This solution offers very good performance and it has great features."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"Making the portal mobile friendly would be helpful when I am out of office."
"Intelligence aspects need improvement"
"Detections could be improved."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"It takes about two business days for initial support, which is too slow in urgent situations."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"One area for improvement in Huntress would be to allow for PSA integration from a specific IP address or hostname for better security measures."
"The solution's UI is an area with certain shortcomings that need improvement."
"Huntress' Process Insights feature could benefit from more robust search and filtering capabilities."
"In the next release, I'd like to see more intuitive dashboards."
"Some of Huntress' reporting could be improved."
"I'd like Huntress to implement a component that can analyze network traffic for specific sites."
"I would like the API to be a little better. They are getting there."
"Their EDR can have increased coverage for Macintosh. They do not fully secure Macintosh computers."
"We tried to set up Sophos Zero Trust within my Sophos central cloud. It only works with Microsoft and I use Google. I'd like to see Google added."
"The tool should be made compatible with Linux and Microsoft operating systems."
"The solution can be expensive, although we do see the value in it."
"It would be better if it can automatically generate a report for each and every user so that the users get to know the things that shouldn't be accessed from their PCs. It can have information about malicious and non-malicious sites so users are aware of them, and they don't access malicious websites. Such reports can be generated at the end of the day. We should also be able to get through to their support team quickly. Currently, it takes more than half an hour to get through to a technical person."
"It has a performance hit on a local laptop. There's an agent installed and we are bothered a lot by it because it seems to be using a lot of computer resources."
"The detection and the AI capabilities should be improved upon."
"From the management side, we receive detailed information. Sophos has many features, such as Threat Hunting but that comes with the XDR version of the solution. There's Sophos Intercept X and then there's Sophos Intercept X with XDR technology. We bought the XDR and then now the MTR, Managed Threat Response version available too. They have different packages for clients which gives them different options to pick from. If Sophos could combine more features into one package it would be beneficial."
"I recommend that Intercept X Endpoint should include a patch assessment feature. Various vendors offer virtual patching solutions, which could be a game-changer, especially for the financial sector where frequent service restarts are challenging. These solutions allow patching servers without the need for restarts. Incorporating these features into Intercept X Endpoint would enhance its effectiveness in securing endpoints and servers."
Huntress is ranked 13th in Endpoint Protection Platform (EPP) with 12 reviews while Intercept X Endpoint is ranked 7th in Endpoint Protection Platform (EPP) with 101 reviews. Huntress is rated 9.4, while Intercept X Endpoint is rated 8.4. The top reviewer of Huntress writes "Is the easiest tool we've ever deployed, is cost-effective, and significantly improved our security posture". On the other hand, the top reviewer of Intercept X Endpoint writes "A standard offering with good threat analysis but reduces machine performance". Huntress is most compared with SentinelOne Vigilance, Blackpoint Cyber MDR, CrowdStrike Falcon Complete, Arctic Wolf Managed Detection and Response and Bitdefender MDR, whereas Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete and Seqrite Endpoint Security. See our Huntress vs. Intercept X Endpoint report.
See our list of best Endpoint Protection Platform (EPP) vendors, best Endpoint Detection and Response (EDR) vendors, and best Managed Detection and Response (MDR) vendors.
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