We compared Huntress and Webroot Business Endpoint Protection based on our users reviews.
Our conclusion is that Huntress and Webroot Business Endpoint Protection have simple and convenient setup processes. Huntress is known for its expertise in threat-hunting and its 24/7 SOC, while Webroot is praised for its user-friendly interface. Huntress could improve its reporting and integration with other solutions, while Webroot could enhance its reporting system and integrate better with reliable OTXs. Huntress has generally favorable pricing, while Webroot is considered affordable and cost-effective. Customer support for both products has received mixed feedback, with some users finding it responsive and others experiencing issues.
We primarily focused on the topics below:
The summary above is based on 15 interviews we conducted with Huntress and Webroot Business Endpoint Protection users. To access the interviews' full transcripts, download our report.
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"Ability to get forensics details and also memory exfiltration."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The setup is pretty simple."
"Foothold detection is a valuable feature, acting as a valuable second set of eyes for both us and our clients."
"Huntress helps by highlighting potential issues, allowing us to take proactive measures."
"We don’t have the required staff to watch the issues that are happening. It is good to have a team from Huntress who can watch the logs 24/7. The tool’s automatic remediation is also fantastic. The solution’s interface is also nice and easy to use. The Huntress team saves us time by going through the issues."
"Huntress' best feature is the threat-hunting expertise that is part of their 24/7 SOC."
"I have found it valuable that this solution is always there and always armed."
"It catches things that no one else catches. We occasionally have things slip through antivirus and other things, but Huntress catches them. It is awesome as an additional layer of defense on top of other things."
"The most valuable aspect of Huntress is its 24/7 SOC service."
"The EDR product is simple to install. It is low maintenance. All the alerts go to Huntress first, and their analyst team reviews them and sends actionable things our way."
"Their policy management, their cloud-based dashboard and user interface are very easy to navigate."
"They have a lot of features integrated from way back, which shows that the product developers know exactly what they're doing."
"I rate the initial setup phase a ten on a scale of one to ten, where one is difficult, and ten is easy."
"It is an easy-to-use and easy-to-configure product."
"I like that Webroot is very lightweight. It didn't bog down the machine, and more importantly, it had heuristics artificial intelligence to some degree. It wasn't like full-blown artificial intelligence, but something where you have one endpoint recognizing issues because it maintains a cloud database. If one client recognizes a threat, it would add it to the database, and almost immediately, every agent in the world would also know about that threat. That was very appealing to us. However, now it's becoming commonplace, whereas ventures like Symantec and McAfee were based more on the traditional model of definition and updates, and we were always falling behind. Webroot also has pretty good technical support."
"Speed"
"Low performance requirements."
"There aren't any features that really stand out — I just want it to keep malware out of my system. To date, I haven't had any malware in my system."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"ZTNA can improve latency."
"The solution should address emerging threats like SQL injection."
"The solution is not stable."
"The support needs improvement."
"The only minor concern is occasional interference with desired programs."
"FortiEDR can be improved by providing more detailed reporting."
"We find the solution to be a bit expensive."
"Some of Huntress' reporting could be improved."
"In the next release, I'd like to see more intuitive dashboards."
"I would like the API to be a little better. They are getting there."
"We need an API to automatically retrieve metrics and data about backend activity so we can generate client reports."
"I'd like Huntress to implement a component that can analyze network traffic for specific sites."
"Their EDR can have increased coverage for Macintosh. They do not fully secure Macintosh computers."
"The solution's UI is an area with certain shortcomings that need improvement."
"I am anxiously watching to see how they evolve their MDR for Office 365. If anything, I would like more automated remediation capabilities in their MDR for Office 365."
"Technical support is not the best. It's hard to get a hold of them if we need help. It's something that definitely needs improvement."
"The reporting is the weakest part of the Webroot console. Frequently, I export to Excel to massage something into it to pass on to others."
"An updated UI would be nice, but is not hardly used."
"Webroot Business Endpoint Protection needs to focus on how they can widen their area of scope by not just being an antivirus tool anymore. The shortcoming in the customization area of the tool needs improvement."
"The only complaint I have with Webroot is its inability to prevent UoD phishing and its inability to check against bots or block anti-attacks. Plus the URL server is in zero-definition."
"I did notice that my OS slowed down, but I don't know if that's due to Webroot."
"It would be nice if it had a feature for automatically generating reports on the client end for device status, security status and backup information."
"I want Webroot to be easier to use and set up. It is not very intuitive."
More Webroot Business Endpoint Protection Pricing and Cost Advice →
Huntress is ranked 13th in Endpoint Protection Platform (EPP) with 12 reviews while Webroot Business Endpoint Protection is ranked 34th in Endpoint Protection Platform (EPP) with 30 reviews. Huntress is rated 9.4, while Webroot Business Endpoint Protection is rated 8.2. The top reviewer of Huntress writes "Is the easiest tool we've ever deployed, is cost-effective, and significantly improved our security posture". On the other hand, the top reviewer of Webroot Business Endpoint Protection writes "Lightweight and not hard to set up however, does not offer good reporting". Huntress is most compared with SentinelOne Vigilance, Blackpoint Cyber MDR, CrowdStrike Falcon Complete, Arctic Wolf Managed Detection and Response and Sophos MDR, whereas Webroot Business Endpoint Protection is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, HP Wolf Security, SentinelOne Singularity Complete and Cynet. See our Huntress vs. Webroot Business Endpoint Protection report.
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