We performed a comparison between IBM BPM and IBM Case Foundation based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We use the solution to develop and deliver products."
"IBM BPM's most valuable features are its speed in implementing and providing any changes."
"Automating the whole workflow process to give our data steward the ability to take actions rapidly, and making sure we have all the data synced within the different platforms that we are using."
"The solution is stable."
"Integration is a big plus for me."
"By automating several tasks, we have already reduced a lot of work for the business."
"The most valuable feature for the organization is the Document Store."
"It provides value and simplifies processes."
"The most valuable features are those involving decision making, analysis, and anything related to event documents because those processes are related to content as well."
"Flexible and the ability to divide search screens, and to search for documents. The ECM feature inside the system is great."
"The solution is scalable."
"A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting."
"Case Foundation provides a strong security boost."
"The content management is great."
"The most valuable feature is the content manager part of the file as it is very stable, robust, and reliable."
"It's very easy."
"The people working on the front desk are having some problem with managing the documentation. For instance, they get a picture, and if the picture comes rotated 90 degrees, together with a picture that is not rotated, they have some problems dealing with that, technically. There are some minor aspects that on the usability side that are still lacking. That has to do with FileNet, too, I'm talking about the suite together."
"They don't have a mechanism to achieve processes, data sources, and data."
"You must have good experience to work with it. It is not that easy. Its installation is complex, especially in the new version for business automation, and it could be improved. It has a safety application embedded inside it, and you need to do a lot of configuration to install it. I have been working for two days to resolve an issue."
"It needs more customization. We like to customize the screens to show more things related to our company."
"If the processing gets better, it would be more efficient."
"The debugging needs improvement. There is some confusion surrounding the debugging."
"The initial setup was complex. It is not always easy to launch a new platform and it needed better coordination with IBM."
"We thought there might have been a little more discussion early on about, "Hey, if you're doing this, set it up this way," or some best practices or some guidance that we didn't get."
"There are some features that could be enhanced like the document viewer"
"The place of improvement is merging or combining all of the workflow functionality into one seamless tool. Now, there are multiple installations that are different. Case Foundation, before you can put Case Manager and you've got IBM BPM, and the roadmap is there to merge them altogether. But that's the struggle at the moment, it's having multiple installations and disparate workflow applications."
"The solution can be quite expensive."
"Once a workflow is launched then it stays static forever, which is a problem because if there is a change in the business then you cannot change the workflow."
"The cloud version could use more stability."
"The interface needs to be more user-friendly."
"We are now using microservices but there are some areas where the coordination with FileNet is problematic."
"There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings."
IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews while IBM Case Foundation is ranked 28th in Business Process Management (BPM) with 12 reviews. IBM BPM is rated 7.8, while IBM Case Foundation is rated 7.8. The top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". On the other hand, the top reviewer of IBM Case Foundation writes "Streamlined business process automation with user-friendly design". IBM BPM is most compared with Camunda, Appian, Pega BPM, IBM Business Automation Workflow and Apache Airflow, whereas IBM Case Foundation is most compared with IBM Business Automation Workflow. See our IBM BPM vs. IBM Case Foundation report.
See our list of best Business Process Management (BPM) vendors.
We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.