We performed a comparison between IBM Cloud Identity Service and Microsoft Entra ID based on real PeerSpot user reviews.
Find out in this report how the two Identity and Access Management as a Service (IDaaS) (IAMaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."One of the most valuable features of IBM Cloud Identity Service is that it delivers integrations with the commercial SaaS software that's available."
"It is stable. We can automate many of our daily operations with it, and we don't have to manage many things manually."
"It is multiple identity and access management, so all of the applications are valuable. It's also part of the automated process."
"We use BitLocker for policy enforcement. And now, because of the Microsoft 365 Business Premium package, we get Intune as a part of it. That's very useful for us for setting policies and managing the systems. The biggest strength of Azure AD is Intune."
"We have a history of all our authentications and excellent integration with the Microsoft solutions we use at our company. It runs smoothly in Windows and macOS."
"The most valuable feature of Microsoft Entra ID is its security options, where we can provide highly effective security for user accounts during authentication."
"If a company has hundreds of users that already exist in the cloud, and it now wants to enable those same users to be present in third-party applications that their business uses, like Atlassian or GoToMeeting, the provisioning technology can assist in achieving that."
"Azure Active Directory's single sign-on feature has been helpful because users don't need to authenticate again and again each time they access it. Users only need to sign in the first time, and Azure handles everything. We haven't experienced any errors or security-related issues in the past four years. Many people use our protection servers from outside, requiring multi-factor authentication. Each authentication is logged precisely."
"Overall, I think the support and the pictorial format of this web portal are very good."
"The security features, such as attack surface rules and conditional access rules, are the most valuable aspects of Azure AD."
"The user functionality enables us to provide different levels of access, across many applications, for each user. We can customize the access level and set a security level in connection with that access. For instance, we can require MFA. That is a feature that helps enhance our security posture a lot."
"IBM Cloud Identity Service is going in the right direction with the product. They need to keep building out the integrations and having the library is very critical."
"The initial setup is complex, it's not straightforward. It takes months because it's not straightforward."
"Everything can be more stable and secure. There could also be more account features. I would like to be able to do more things through it to manage users' accounts."
"Microsoft Entra ID's impact on access and identity management is relatively limited."
"Microsoft should work on enhancing its machine-learning algorithm to prevent unnecessary lockouts of users."
"We previously used Microsoft's technical support, which was excellent; they were very responsive. Now, we use a CSP, and their support is lacking, so I rate them five out of ten."
"I would rate it an eight out of ten. The price plays a factor in the rating."
"I think something that is key would be the group policies replication over the cloud, in order to prevent or to avoid relying on the on-premise Active Directory servers and to manage group policies."
"The product needs to be more user-friendly."
"Though the installation was seamless, it took longer than expected to be completed."
"The SSO MyApps interface is very basic and needs better customization capabilities."
Earn 20 points
IBM Cloud Identity Service is ranked 26th in Identity and Access Management as a Service (IDaaS) (IAMaaS) while Microsoft Entra ID is ranked 1st in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 190 reviews. IBM Cloud Identity Service is rated 8.0, while Microsoft Entra ID is rated 8.6. The top reviewer of IBM Cloud Identity Service writes "Excellent support, beneficial integration, and low maintenance". On the other hand, the top reviewer of Microsoft Entra ID writes "Saves us time and money and features Conditional Access policies, SSPR, and MFA". IBM Cloud Identity Service is most compared with , whereas Microsoft Entra ID is most compared with Microsoft Intune, Google Cloud Identity, CyberArk Privileged Access Manager, Ping Identity Platform and Okta Workforce Identity. See our IBM Cloud Identity Service vs. Microsoft Entra ID report.
See our list of best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors.
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