We performed a comparison between IBM Cloud Identity Service and Okta Workforce Identity based on real PeerSpot user reviews.
Find out in this report how the two Identity and Access Management as a Service (IDaaS) (IAMaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is stable. We can automate many of our daily operations with it, and we don't have to manage many things manually."
"One of the most valuable features of IBM Cloud Identity Service is that it delivers integrations with the commercial SaaS software that's available."
"It is multiple identity and access management, so all of the applications are valuable. It's also part of the automated process."
"They have good push authentications."
"Stability-wise, I rate the solution a ten out of ten."
"It is flexible and easy to install."
"Valuable features include UD, SSO functionality, MFA and Adaptive MFA functionality, ability to link multiple Directory databases with UD."
"We can automate the process of adding users to Okta if they are activated in Active Directory, or if they are added to the database of applications or Active Directory in the last couple of days."
"The MFA part is the best. MFA provided most of the security that we were looking at with respect to the second level of authentication. Okta Workforce Identity provides a number of options with respect to multifactor authentication, such as the app, phone call, and text. These options provide different ways of logging in for users, and they were a lot more than what we needed. This is certainly a very good feature of Okta Workforce Identity."
"The most valuable features of Okta Workforce Identity are SSO, MFA, and beneficial feature sets."
"The most valuable aspects of the solution are the integration with external websites one-factor authentication."
"IBM Cloud Identity Service is going in the right direction with the product. They need to keep building out the integrations and having the library is very critical."
"Everything can be more stable and secure. There could also be more account features. I would like to be able to do more things through it to manage users' accounts."
"The initial setup is complex, it's not straightforward. It takes months because it's not straightforward."
"The error logging could be improved. Okta doesn't provide enough details when you are troubleshooting an issue. It's often difficult to fix it from our end, so we always need additional support from Okta."
"The only area of concern in the solution stems from the fact that my company needs some help regarding the setup phase from a partner."
"UD attribute mapping, Okta group rules, and dynamic usage could use improvement. It also needs more in-depth functionality and features to integrate with RADIUS solutions."
"It can have more API integrations."
"Its pricing needs improvement."
"Support could be a bit faster."
"The lifecycle management part can be improved. It should also have identity governance and the ability to choose a specific factor authentication at the application level. Its licensing and pricing can also be improved."
"Okta Workforce Identity could improve the support system, they are too slow."
Earn 20 points
IBM Cloud Identity Service is ranked 26th in Identity and Access Management as a Service (IDaaS) (IAMaaS) while Okta Workforce Identity is ranked 2nd in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 59 reviews. IBM Cloud Identity Service is rated 8.0, while Okta Workforce Identity is rated 8.4. The top reviewer of IBM Cloud Identity Service writes "Excellent support, beneficial integration, and low maintenance". On the other hand, the top reviewer of Okta Workforce Identity writes "Extremely easy to work with, simple to set up, and reasonably priced ". IBM Cloud Identity Service is most compared with Microsoft Entra ID, whereas Okta Workforce Identity is most compared with Microsoft Entra ID, Google Cloud Identity, SailPoint Identity Security Cloud, Saviynt and Auth0. See our IBM Cloud Identity Service vs. Okta Workforce Identity report.
See our list of best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors.
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