We compared Veritas NetBackup and IBM Spectrum Protect based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Veritas NetBackup is praised for its versatility and integration with third-party applications. Users appreciate its virtual server backup capabilities, cloud integration, and malware protection. Veritas NetBackup would benefit from streamlining implementation and incorporating additional cloud solutions. IBM Spectrum Protect is highly regarded for its ability to integrate with tape libraries and its customization options. Users also praised Spectrum Protect for its compatibility with various products, scalability, and stability. IBM Spectrum Protect could improve its integration with cloud services and make its interface more user-friendly.
Service and Support: Some users reported positive experiences with Veritas customer service, but others said that it sometimes took a long time to resolve issues and support is inconsistent across regions. IBM’s customer service is described as high quality, friendly, knowledgeable, and responsive. At the same time, some said the support process can be lengthy.
Ease of Deployment: On the other hand, opinions on Veritas NetBackup's setup complexity are diverse, with some finding it straightforward and others perceiving it as more intricate. IBM Spectrum Protect's initial setup is challenging and demands skilled professionals to configure multiple parameters and features. This process can be time-consuming.
Pricing: Opinions on Veritas NetBackup's pricing vary. Some consider it expensive but say it’s worth the price due to its extensive features. There are no additional fees aside from the basic license. IBM Spectrum Protect is considered expensive. The pricing model is complex, taking into account factors like processor type and volume.
ROI: Veritas NetBackup prioritizes constant availability and quick access, also resulting in a positive ROI. Users have realized benefits from IBM Spectrum Protect’s data protection and retrieval. They appreciate its ability to reduce storage requirements with larger tape sizes.
Comparison Results: Users say Veritas NetBackup is a versatile solution that offers robust compatibility, seamless cloud integration, and strong protection against malware and ransomware. NetBackup received mixed reviews for pricing and ease of setup, and some users said it could improve its cloud support. IBM Spectrum Protect is a reliable, customizable solution that allows smooth integration with tape libraries. At the same time, some say that the user interface could be more intuitive and Spectrum Protect could integrate better with the cloud.
"The most valuable feature is the backup speed."
"The most valuable features of Spectrum Protect would be the compression and the deduplication."
"The addition of the retention set feature provides a reduction in storage costs. It also reduces RTO and RPO so that you can respond quickly to your clients and services in case of data loss."
"The solution is very stable. It is one of the most important features that we look for in a product before putting it into the market and when establishing a strategy with our customers."
"All other products contain the same features, but when I'm backing up an IBM Power server I feel more comfortable with IBM Spectrum Protect because it's the same vendor."
"The solution is not complex, it's very easy to configure agents or VM backup and restore. Upgrades from one version to another are very fast and the product is very stable."
"Once it is completed properly, it is low maintenance. Most of the functions do not require much deliberation. It is all the blueprints and technologies laid out, and it is straight forward."
"It is scalable beyond anything my customers ever aspire to."
"It covers all kinds of different architectures. Plus, it's very user-friendly and it is very reliable"
"Unauthorized people cannot log in and execute commands."
"I have found it to be the simplest solution to the market. It gives us a complete end to end solution. We are using this solution, Veritas Appliance and another one for access archiving. It is convenient to have all the support from one vendor."
"The documentation is good."
"The backup and restore features are helpful."
"Backup and recovery software with great stability, and can support large-scale environments."
"The backup and restore functions are very valuable aspects of the product."
"This product is flexible enough to allow for backing up data from physical machines, as well as from your cloud environment."
"Replication services would be nice. If these could be enhanced to be always on so multiple storage backup services could be added as a cluster pool. This would provide a better availability service."
"It seems like they are a little behind on the integration to Azure Cloud as well as Amazon."
"We are having a balance issue between the reclamation and the backup function. It has to take the space back from the tapes before it can record to those tapes, but sometimes those two processes are overlapping."
"It does not do too well in our virtual environment."
"It's difficult in terms of the configuration at set up. In our case, it required another admin, one person dedicated to the backup."
"There have been some sizing issues now, and we are dealing with those."
"IBM Spectrum Protect could be improved by making the installation easier. Once it's implemented, it's okay. IBM started lagging behind when things started moving to storage and cloud-based solutions. Even though they've recently released updates that give cloud-based protection, personally, I still believe they are not up to par with the likes of Rubrik. The entire product is a little bit clumsy because they have co-joined two different products, so it's complex. Even from a sales/explaining to people what it does point of view, it's complex. Whereas, if you take more current products, it's a single box solution. You reel it in, you fire it up, you do a couple of points and clicks, and off you go, whereas the IBM system is seriously complex. There's a lot of training involved and it's a massively difficult product to sell at this point in time."
"Our new leadership has pushed us to go more toward the cloud, so we are definitely going to leverage anything we can in that direction."
"The implementation process could be simplified to make it quicker."
"The solution is quite expensive."
"Once the protection plan is created, we cannot pause or resume via the web administration page."
"The cost is expensive."
"The most common problem is the backup failures over the weekend. We have to troubleshoot and sometimes do restores and then we have trouble doing some of the restores."
"Technical support is somewhat slow and is in need of improvement."
"They need to improve their support. In the beginning, their engineers had trouble understanding the issue we were presenting. It took a lot of conversations for them to start troubleshooting the problem."
"There could be granular control over metadata components, specifically in the context of JSON data for the product."
IBM Spectrum Protect is ranked 17th in Backup and Recovery with 146 reviews while Veritas NetBackup is ranked 5th in Backup and Recovery with 112 reviews. IBM Spectrum Protect is rated 8.0, while Veritas NetBackup is rated 8.2. The top reviewer of IBM Spectrum Protect writes "Performance and recoveries are better, and customers are happier with performance". On the other hand, the top reviewer of Veritas NetBackup writes "Efficient data recovery and replication features ". IBM Spectrum Protect is most compared with IBM Spectrum Protect Plus, Veeam Backup & Replication, Commvault Cloud, Rubrik and HPE StoreOnce, whereas Veritas NetBackup is most compared with Veeam Backup & Replication, Rubrik, Veritas NetBackup Appliance, Azure Backup and Zerto. See our IBM Spectrum Protect vs. Veritas NetBackup report.
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